Richmond Subaru

The service department was extremely professional and supportive throughout the process. Really appreciate working with Cyrus and Will on the issues I had and appreciate that they tried their best! Benso supportive throughout the process. Really appreciate working with Cyrus and Will on the issues I had and appreciate that they tried their best! Benson was a bit of a pushy salesperson though... More

Benson Ko was sincere and answered my questions and was a pleasure to deal with. He worked with me to make sure I was satisfied and any concerns were addressed when I was shopping for a used car. He did no pleasure to deal with. He worked with me to make sure I was satisfied and any concerns were addressed when I was shopping for a used car. He did not pressure me in any way but provided good information to help me make my choice. Danielle, one of the managers finished the paperwork and was patient in explaining different options I had. She was also easy to deal with and informative. Thank you both! More

Cyrus was great and helpful despite circumstances involving a difficult customer that held up the line before me. He was understanding of my concerns and did the best he could. involving a difficult customer that held up the line before me. He was understanding of my concerns and did the best he could. More

It was a great experience and I really liked Cyrus's professionalism. He was always updating me on the process and I even received my car on time as promised. Will definitely be back if I get this qual professionalism. He was always updating me on the process and I even received my car on time as promised. Will definitely be back if I get this quality of service in the future. More

had service appt on 18th aug at 730 am and came on 17th aug at 4pm to drop of car & explained my work situation for next day, Cyrus checked with Mechanics and managed to get my car serviced before 8pm toda aug at 4pm to drop of car & explained my work situation for next day, Cyrus checked with Mechanics and managed to get my car serviced before 8pm today, Cyrus went above & beyond and grateful for this gesture More

Great Service @ Richmond Subaru Came in looking for 2020 Forester Touring. Worked mostly with Ronnie....super professional and knowledgeable. We were able to agree to terms and altho Came in looking for 2020 Forester Touring. Worked mostly with Ronnie....super professional and knowledgeable. We were able to agree to terms and although it was busy that day, we were still able to get the car out the door same day. Ronnie is a star! Special shout-out to Ray and Danielle for their help. Well done! More

Great service by Cyrus I had some issue with trunk gate, and also leads to battery drainage for my 2018 Subaru Outback. I brought vehicle in at a wrong appointment time. Cyr I had some issue with trunk gate, and also leads to battery drainage for my 2018 Subaru Outback. I brought vehicle in at a wrong appointment time. Cyrus took good care of me even though it was not my appointment time. More

Great lease renewal experience My second lease with Subaru was almost due and I was looking for options. Jacky, who has been helping with my past lease, explained clearly the option My second lease with Subaru was almost due and I was looking for options. Jacky, who has been helping with my past lease, explained clearly the options I had without pressing on settling a deal. When I finally weighed out everything, I was very happy to drive home a Crosstrek with the newest safety features that Subaru has to offer at a reasonable monthly payment. The manager Ray and Jacky went an extra mile to offer accessories to help keep my vehicle neat and tidy. The extended warranty option was also clearly explained by Michael. Overall, I was very happy with the friendly and professional services offered by Richmond Subaru. Thank you! More