Richmond Subaru

Great First Car Buying Experience I bought a used Honda CR-V from Austin at the Richmond Subaru, and had a great experience. Austin and the sales staff were excellent, very knowledgeab I bought a used Honda CR-V from Austin at the Richmond Subaru, and had a great experience. Austin and the sales staff were excellent, very knowledgeable and not pushy. They were accommodating and very friendly. I would recommend Richmond Subaru to everyone! More

Duncan and team are awesome!! We recently purchased a 2017 cross trek sport model! Duncan was friendly, knowledgable , and efficient. Duncan made buying this vehicle an enjoyable e We recently purchased a 2017 cross trek sport model! Duncan was friendly, knowledgable , and efficient. Duncan made buying this vehicle an enjoyable experience, he answered all of our questions and made us feel comfortable and not pressured! Tim was great and worked with us to get us a fair trade in price ! Mathew was friendly and responsive to all of our needs, he was genuine and attentive which seemed to set the tone for the entire team. Overall buying this vehicle was a pleasant and stress free experience, we would highly recommend this dealership to friends and family! THANKS AGAIN Duncan, you are awesome! Clay and Monika More

Really nice people to deal with Talked to many dealerships looking for a frs/brz, and this was one of the very few to even reply in the same day and got multiple replies from more th Talked to many dealerships looking for a frs/brz, and this was one of the very few to even reply in the same day and got multiple replies from more than one sales associate. Furthermore, they had the best price on the lowest mileage brz (not to mention it also happened to be the newest model) from all the dealerships I looked at. They always were happy to answer any questions, and were even willing to negotiate on an already sales priced car, to help it get into my budget. Great people to deal with, and to get to know. Ben de Jesus was absolutely outstanding and would recommend him in a heartbeat, one of the most professional, well-mannered, and informed sales person I've met to date. Only "issue" I had was that they helped me out so fast, that I'm still trying to figure out all the minor "details" this car has and how to use them. For example, I did not know I had aim adjustable headlights until a day or two after I bought the car. Overall, I would recommend. Great price and great service. More

a very positive review for Duncan and Michael Duncan gave great service from the first moment. Quickly arranged for our used vehicle inspection. Followed up later. Michael explained the warranty i Duncan gave great service from the first moment. Quickly arranged for our used vehicle inspection. Followed up later. Michael explained the warranty in a very clear fashion. Great experience overall. More

1st car Experience My 1st car experience went really well, I was greeted when I first came in and every detail/questions was explained and answered. They offered me a te My 1st car experience went really well, I was greeted when I first came in and every detail/questions was explained and answered. They offered me a temporary vehicle until the arrival of the car that I purchased. More

Very nice people Helped us find a car that was in our price zone our very first car was the only car we looked at and it was perfect for us brand new Nice size drive Helped us find a car that was in our price zone our very first car was the only car we looked at and it was perfect for us brand new Nice size drives good . Provided us a good waranty too. Overal a great experience. Walked out of the dealership with a car we love. More

Excellent service - much appreciated I visited Subaru Richmond and talked to Edwin many months ago as I wanted to delay purchase until summer. He was very informative and patient. The pur I visited Subaru Richmond and talked to Edwin many months ago as I wanted to delay purchase until summer. He was very informative and patient. The purchasing process was very satisfactory and all questions, concerns and needs were very adequately addressed. I am very pleased with my vehicle and astounded at the gas mileage especially compared with my past car, a Nissan Pathfinder. Happy person. More

My new Forester Duncan was great at every level. I know I can still stop by anytime and he is still as eager to help me with anything. On the other hand the lady in f Duncan was great at every level. I know I can still stop by anytime and he is still as eager to help me with anything. On the other hand the lady in finance we dealt with was not someone we enjoyed dealing with at all. wish we had a choice in that. More

Excellent Experience Duncan is excellent at choosing vehicles for you, I told him what I was looking for and he gave me the exact vehicle I desired that I didn't even know Duncan is excellent at choosing vehicles for you, I told him what I was looking for and he gave me the exact vehicle I desired that I didn't even know I wanted. Truck was bright yellow and matched all my criteria and my budget. More

Friendly Sales ; No Nonsense I was helped by Ben and Edwin at Richmond Subaru. Both were professional and direct, answering questions honestly and without trying to misrepresent a I was helped by Ben and Edwin at Richmond Subaru. Both were professional and direct, answering questions honestly and without trying to misrepresent any part of the process. I've been car shopping for about 4 months and have had many negative experiences, I was very pleasantly surprised by the experience I had with these two. More