Bought a used 2010 Forester from this dealer . It was a certified used from them . They mentioned that the head gasket was just replaced so it will be like brand new . Brought the car home in winter and noticed rough start in the morning . I looked it up , it's a Subaru issue. A month had pass. Rattle sound coming from underneath. They looked at it and said the car is just old and the heat shield is loose, they fixed it .. 4 month , oil light came on . They said I drive pass the oil change interval and oil burned . They've topped it . Engine oil , abs, traction light , oil light came on . The vehicle turned off . I told them I want to trade the car back and get another car without problems . They promised me they will help me and offered to give me half of the amount I paid for the trade. This is 5 months after I bought the car from them . I said no . Went back to the dealer and mentioned there was a leak. I was never told about the leak and it wasn't on my last appointment bill. They said the oil pan is leaking and had to be fixed. They gave me a rental car and 7 days later they said the car is fixed .
A few days later , one of their sales man, Nicolas Geisler , called me and apologized for what has been happening and promised me if I go back to the dealer that he will give me something . I said I don't want to spend any more money and he insisted that I won't have to spend anymore money and said that Subaru just want to give me a gift in return of my suffering. I told him I don't want to waste any more time and he said it won't be a waste of time . We arranged to meet at 11 am 3 days later. I got to the dealership and mentioned to the from desk that I have an appointment with Nicolas Geisler . He came up and said that he's with an important client . I waited for 45 minutes hoping that there is a gift waiting for me . He never came back to talk to me . I mentioned to another car salesman and he tried to sell me a newer car. As I was leaving the dealership, Nicolas Geisler, just sat there and not even say anything . Atleast apologize for wasting my time ...
A week later the car instruments light flashes and turned off totally. The car shift gear won't be moved from drive to park . It's stuck on drive gear and I had to turn off ignition in order to stop the vehicle . The car wont start. I had to be towed back to their dealership and very very very frustrated. Don't trust this dealership
Nicolas Geisler is a horrible person by promising me something when I'm out of town and I fell for it and drove back to the dealership.