I am writing to say that I received outstanding service at Richmond Subaru. Ray Lewis, Richmond Subaru’s General Manager, has created a comfortable and approachable environment, where he has inspired his staff to provide top-notch customer service. The Sales Reps work together as part of a team, providing the best quality service to their customers. I ordered my 2020 Subaru Crosstrek through Ronny and Mike L (they split the commission 50/50). Ronny and Mike go back several years, having worked together at another dealership in the past. Ronny and Mike provided timely updates on the arrival of my order and answered the many questions I had. If you are thinking of purchasing a Subaru, I highly recommend you visit Richmond Subaru and ask for either Ronny or Mike L.