Richmond Hill Subaru

I knew very little about Subaru's going into this dealership. I was so impressed by the time and care the manager Scott and Sales rep Alex took to inform us about the advantages of AWD and the many p dealership. I was so impressed by the time and care the manager Scott and Sales rep Alex took to inform us about the advantages of AWD and the many positive attributes and features of a Subaru vehicle. They were always available to us by in person visits, phone calls, and e-mail with no question too dumb or small to be addressed in a fair and unbiased manner. They did not apply high pressure uncomfortable sales tactics or try and rush our decision. Scott, Alex and all the staff we encountered were a pleasure to deal with and we highly recommend this dealership to anyone considering a Subaru purchase or wanting to learn more about Subaru. More

Coming from Georgian Bay Area, I was a bit sceptical to visit a dealership from TO area being used to a small community atmosphere. As soon as we meet with the salesman (Ben Izadi) we felt right at home. visit a dealership from TO area being used to a small community atmosphere. As soon as we meet with the salesman (Ben Izadi) we felt right at home. He was very honest and listen to our needs and numerous questions. I strongly recommended this Subaru dealership to anyone because I think the relationship between seller-buyer is based on fairness. Not only I was looking to buy a used car but I had a trade-in. Within a few minutes, they gave me a fair amount for it without any torment. The negotiation part was actually pleasant. No pressure, just real an rational negotiation. At the end, I think it was a win-win situation. Finally I was glad to made the 2 hours trip, it was worth it, thanks to the professionalism of Ben Izadi and the others at Richmond Hill Subaru. More

The Sales representatives I worked with offered a pleasant level of service and timely delivery the vehicle I was looking for. The vehicle was delivered in brand new condition as requested. pleasant level of service and timely delivery the vehicle I was looking for. The vehicle was delivered in brand new condition as requested. More

I have dealt with this dealer for the past 18 years and have leased 6 vehicles from them. I have had all service performed here and been satisfied with how Ive been treated and the work has met my needs, have leased 6 vehicles from them. I have had all service performed here and been satisfied with how Ive been treated and the work has met my needs, I have recommended this dealership and and Subaru vehicles ( I have driven 4 models ) many times. More

We purchased a Subaru Forester from Richmond Hill Subaru (RHS) after careful consideration of other competitive small SUV's. After we put the Forester in our 'top 3', RHS won our business through their prof (RHS) after careful consideration of other competitive small SUV's. After we put the Forester in our 'top 3', RHS won our business through their professional and open approach - we found them more trustworthy than anybody else, with a friendly, low-key (i.e. no 'hard sell') approach. Our sales rep., Mark Beevor, was knowledgable, easy to deal with and very patient. Scott Pearl, the General Manager, was very approachable and made us feel at home. Sam Chegini, the Financial Services Manager, was very professional. The whole team made the overall buying experience quite enjoyable. We would highly recommend Richmond Hill Subaru to anyone considering a new car purchase. More

This was my first time buying a car and although I had a This was my first time buying a car and although I had a lot of great help and advice from my parents, who are experienced in this sort of thing, I This was my first time buying a car and although I had a lot of great help and advice from my parents, who are experienced in this sort of thing, I still felt a little nervous and almost intimidated. However when we sat down with Ben and discussed details and options, I immediately felt better. He was very helpful and worked out the best possible deal, then left us in the very capable hands of Sam to hammer out some final details and sign on the dotted line. When we returned to pick up the car it was a very busy Saturday afternoon at the dealership but we still got great service and were able to take care of all the necessary paperwork in a timely fashion. Ben even took time to show me how to set up the Bluetooth. A very pleasant experience all around. Thank you very much to everyone at Richmond Hill Subaru for their help. More

As a first time new car buyer these guys totally made the experience easy. Mark did an excellent job taking me through the process, gave me some tips and he was very honest about everything. Mark walked experience easy. Mark did an excellent job taking me through the process, gave me some tips and he was very honest about everything. Mark walked me through all the features of the car, packages available, performance specifications and pricing. He answered every question I had about the car, aftermarket part availability and maintenance. You can tell he knows his Subaru's and he has a great understanding of vehicles overall. Sam did a great job of helping me through all of that nonsense paper work. He answered any questions I had and took care of all the boring finance/insurance stuff like a champ. Thanks guys I'm loving my new STI! More

The Sales team at Subaru is very accommodating and really care about their customers. Ben was extremely helpful in finding me the right car and taking my budget into consideration. I definately recommend Ric care about their customers. Ben was extremely helpful in finding me the right car and taking my budget into consideration. I definately recommend Richmond Hill Subaru to those that want a safe car and want to buy from a trusted dealership. More

Hands down best experancie in buying a vehicle. Both Mark and Leon were very helpfull. I would recomened them to anyone. I will deffinitly be back for my next vehicle. and Leon were very helpfull. I would recomened them to anyone. I will deffinitly be back for my next vehicle. More

After shopping around for different brands of vehicles at many dealerships and getting only lacklustre service, my wife and I made our way to Richmond Hill Subaru and experienced some of the best customer se many dealerships and getting only lacklustre service, my wife and I made our way to Richmond Hill Subaru and experienced some of the best customer service we have ever received from a car dealership! From the moment we walked in, we were greeted by our sales rep, Tony, in a very friendly and welcoming manner. After telling Tony what we were looking for, he quickly set us up for a test drive. During the test drive, Tony was exceptional. His knowledge of the vehicle's features was complete and he was able to answer all our questions fully and honestly. Most importantly, he allowed the vehicle to speak for itself while encouraging us to experience the car's numerous features on the road. The amount of time spent on the test drive was just right and Tony did his best to accommodate our requests to test the various capabilities of the automobile on different road conditions, unlike some other dealerships where we were rushed through the test drive (at one dealership of another vehicle brand, for instance, they made us wait 40 minutes just to test drive a vehicle and the test drive only lasted 10 minutes, barely taking us beyond the parking lot)! After the test drive with Tony, when we got back to the dealership, there was no obligation and no pressure. When we decided that this was the right car for us, our negotiations went smoothly. Leon, the sales manager, gave us ample time to think, reconsider, and discuss our options. He was honest and forthcoming and accommodated our requests in a very fair manner. Moreover, the sales team never tried to upsell unnecessary add-ons to the vehicle, assuring us that the vehicle we had chosen was already pre-packed with all the features we would need. Owing to the popularity of the vehicle we were interested in, the colour/model we wanted was not in stock, yet Leon went out of his way to locate one for us within a couple of days. Sam, the financial services manager, was also exceptional. He answered all our questions clearly and honestly and recommended the best extended warranty and financing plan that would meet our needs. Our subsequent correspondence with the dealership leading up to vehicle delivery was also very cordial and the sales team was very communicative. In short, after a spate of bad dealership experiences, Subaru Richmond Hill constituted a real breath of fresh air for us -- for its friendly, caring, knowledgeable staff, exceptional, five-star service and VIP treatment, we would highly recommend Subaru Richmond Hill! But don't just trust this review, go in and see for yourself! More