Richmond Hill Subaru

What a nice refreshing experience in buying a used car !! I walked in the Subaru dealership after a very disappointing experience at a used car dealership that had the same car except it was in the Limited ed I walked in the Subaru dealership after a very disappointing experience at a used car dealership that had the same car except it was in the Limited edition with less Km and leather seats almost the same price as the one I ended up buying from Richmond Hill Subaru all because of the excellent experience I had as soon as I was greeted by Alex. I ended up buying this Premium edition instead of the Limited Outback because I felt this dealership had integrity and is really serious about customer service. Of course Sam was so efficient in completing the deal and taking care of the paperwork. He was amazingly relaxed and made the whole experience a positive one. I would surely recommend this dealership for anyone interested in buying a Subaru. Sean was great, he had the car started and warmed up also took care of transferring the license plate from my old car to the new one all while I was finishing the paperwork. Cudos to you guys and keep up the excellent work More

Is very friendly and professional I knew I had found the perfect car dealer when I met Alex as soon as I walked into Subaru. This guy is the real deal. He is true to his word, from beg I knew I had found the perfect car dealer when I met Alex as soon as I walked into Subaru. This guy is the real deal. He is true to his word, from beginning to the very end. I fell in love with a beautiful red Impreza that was being sold here. Right away unlike other dealership I was able to test drive it without being questioned about being able to take it home that day. After test driving it and having a few words about the car with Alex I knew I had to have it and soon then after we began the process of buying the car. Everything went smootly he made it very easy and very comforting. No pressure given and he explained everything on the contract very thoroughly, he answered every question I had. He assured me the car was in well shape and I believed him. His cars come with a one month warranty which you will rarely find at any car dealer. A deal in which he pays for half of whatever is wrong out of his pocket. That's how confident he is in his cars. After about an hour the deal was done and it was mine. More

make life so simple Alex make my life very easy. Before I had encounter many sales, but none can par with Alex cause of his knowledge towards Subaru as well as he landed Alex make my life very easy. Before I had encounter many sales, but none can par with Alex cause of his knowledge towards Subaru as well as he landed me to an awesome vehicle. From now on, I will get my vehicle through him. Thanks Alex More

customers services Alex kam is an friendly and honeat sale representative. He introduced my family different kind of car with his patient and professional knowledge. I h Alex kam is an friendly and honeat sale representative. He introduced my family different kind of car with his patient and professional knowledge. I highly recommed him to anyone who wants to buy car from him. More

Excellet service and professionalism!!!!!!!!!!!!!!!!!!! I have delt with and bought many vehicles in my life and I have to tell you that I have never recived such excellent and proffesionl service as I did I have delt with and bought many vehicles in my life and I have to tell you that I have never recived such excellent and proffesionl service as I did with Alex Kam , his passsion and knowlege for the brand and his ability to handle our transaction from the sale untill delivery! We are very satisfied with him and look forward to deal withhim for our next vehicle!! More

Nice dealer He is good dealer, he is really helpful as he can find what i want and the price of the car is pretty good. He is friendly. He explain it clearly and He is good dealer, he is really helpful as he can find what i want and the price of the car is pretty good. He is friendly. He explain it clearly and overall, i appreciate his services. More

amazing ! The sales is polite and welcome.He gave me a good deal for my purchasing. Also he still followed up his job and made sure everything was ok for me. I The sales is polite and welcome.He gave me a good deal for my purchasing. Also he still followed up his job and made sure everything was ok for me. I will recomment my family and friends to this delearship. They have amazing services and nice sales. More

Friendly, down to earth and honest I was very impressed by Alex from the start as he was refreshingly different from all the other salespersons I have met; he never once pressured me in I was very impressed by Alex from the start as he was refreshingly different from all the other salespersons I have met; he never once pressured me into buying or to take a test drive, and Alex never abandoned me either when I told him I wasn't there to make a purchase that night. As I was leaving the dealership on my first visit, he didn't try to stop me from leaving; instead, he gave me his card and told me to call him with any questions I may have. I think Alex and Subaru is of a particular good fit as they both believe in cultivating life long relationships with their customers as suppose to just making a sale. I would not hesitate and have recommend Alex to all my friends. More

Highly recommended Alex was extremely friendly, and polite. Kept me informed by answering all my questions, and allowed me space for me to decide if I wanted the car or Alex was extremely friendly, and polite. Kept me informed by answering all my questions, and allowed me space for me to decide if I wanted the car or not. By being not pushy, I wasn't pressured in making decisions I would later on regret. Excellent dealership and sales staff! More

the most helpful and honest car salesman I ever met. I purchased a brand new Subaru from Alex Kam not too long ago. I was very impressed by his professionalism about all the models at the dealership. F I purchased a brand new Subaru from Alex Kam not too long ago. I was very impressed by his professionalism about all the models at the dealership. From mechanical issues to body paint, conversation with Alex was always informative and interesting. My test driving with Alex was fun, cool and satisfying. Without any car salesman stereotype, Alex is honest and understanding. He never gave me any uncomfortable feeling or pushing. He was patience in explaining about the options, including all the functions inside and out, dashboard, GPS etc. Alex responded quickly about my car after the purchase and we have become good friends ever since. I would recommend him to my friends who are car buyers, and I will see him again when I need another new car. More