Richmond Hill Subaru

Purchase of 2015 Forester This was my second purchase of Forester in 2015 and I asked to deal with the same sales rep, Alex Kam, who had provided excellent service for both thi This was my second purchase of Forester in 2015 and I asked to deal with the same sales rep, Alex Kam, who had provided excellent service for both this and the previous purchases. Not only did he consider my need and think of the best option for me, but he also provided excellent post-sale service, including follow-up calls and inquiries. I was satisfied with both the vehicles purchased and the services provided by Alex. Thank you! More

Good customer service from Peter Tsang. Want to write a review for service advisor Peter Tsang. Dropped of my Subaru for service, and Peter Tsang help me out with my car. He is very knowle Want to write a review for service advisor Peter Tsang. Dropped of my Subaru for service, and Peter Tsang help me out with my car. He is very knowledgeable and professional. He gave me a lot of good advices as well for maintaining my car. Definitely will go back to Richmond Hill Subaru for future services. Thanks Peter Tsang! More

Knowledgeable Sales Consultant Alex made the difference. We had every question answered with detail and decriptive explanation. Alex has made the purchase of our new car into a post Alex made the difference. We had every question answered with detail and decriptive explanation. Alex has made the purchase of our new car into a postive experience. We left the dealership that we made the right choice. Alex made the difference. He went above and beyond to provide full disclosure. The information provided and his vast knowlege of the vehicle gave us confidence that we made the right choice. We would highly recommend Alex to our friends and family. Positive experience, respect for the client and overall welcoming staff made this our number one choice. More

Excellent customer service. We enjoyed our experience working with Sam. After purchasing the car, it was still easy to reach Sam for any help or advise we needed. Good job! working with Sam. After purchasing the car, it was still easy to reach Sam for any help or advise we needed. Good job! More

The Subaru dealer was great to deal with. Michael was very thorough showing me the vehicle. He was pleasant very personable and knowledgeable. Very pleased. very thorough showing me the vehicle. He was pleasant very personable and knowledgeable. Very pleased. More

Exceptional service The best service i have ever had at a car dealership The people here are fantastic !!!! Michael was an exceptional individual that really cared abou The best service i have ever had at a car dealership The people here are fantastic !!!! Michael was an exceptional individual that really cared about the customer and made the sale of our new car a wonderful experience !!!! Highly recommend him and this dealership !!! More

2012 Toyota Highlander My husband and I dealt with Lawrence, he was amazing from the time we test drive the vehicle till we bought it. He made everything seamless. My husband and I dealt with Lawrence, he was amazing from the time we test drive the vehicle till we bought it. He made everything seamless. More

Subaru Purchase My dealings with Richmond Hill Subaru were pleasant and most positive. Everyone I talked with was friendly and helpful. Kevin Loll was a pleasure to My dealings with Richmond Hill Subaru were pleasant and most positive. Everyone I talked with was friendly and helpful. Kevin Loll was a pleasure to deal with---no pressure and he was very knowledgeable with regards to all the features on the automobile. More

Most reliable and honest dealership If there are 10/10 ratings, I would give this dealership 100/10. As a newlywed, it was our first time buying the car, so we had very limited knowledge If there are 10/10 ratings, I would give this dealership 100/10. As a newlywed, it was our first time buying the car, so we had very limited knowledge at first. We’ve been to several dealerships and many sales reps were just doing their job, trying to get the most benefit out of us. But Kevin Knoll, he was genuinely helpful and very patient with all our questions and helped us to get the best deal as possible. He even came to the dealership when it wasn’t his shift to accommodate our time. He is reliable and someone you can trust. Huge thanks to Kevin Loll and Simon Sin (but honestly, everyone seems all friendly and trustworthy there). If you’re looking to find the dealership, this place is HIGHLY recommended. One thing I would like to mention is, please avoid Willowdale Subaru. We had complete opposite experience, unprofessional and rude. More

Clueless sales person Went to Richmond Hill Subaru with my husband to check out a 2019 Forrester premier , we talked with Cassandra which was probably a mistake . Unprofess Went to Richmond Hill Subaru with my husband to check out a 2019 Forrester premier , we talked with Cassandra which was probably a mistake . Unprofessional and uneducated sales person with very little product knowledge , not a good initial impression of the brand . More