Richmond Hill Hyundai

I deal with Ricco, every time I come into the dealership. He is always there whenever I need my car looked at. The best thing is that he does it as quick as he can, because he knows I need my car all the tim He is always there whenever I need my car looked at. The best thing is that he does it as quick as he can, because he knows I need my car all the time, so I can get on with my day. More

Ricco provides exceptional customer service. He explains everything in detail and makes sure you are completely satisfied. I will recommend Ricco to my friends who are looking for Hyundai service centre. everything in detail and makes sure you are completely satisfied. I will recommend Ricco to my friends who are looking for Hyundai service centre. More

I like maintaining my vehicle at the dealer. This dealership is good, and provide good customer service and the market based pricing.......Its not a rip off dealership and will advise only what is re dealership is good, and provide good customer service and the market based pricing.......Its not a rip off dealership and will advise only what is required to be done. More

I bought a new Elantra GT from Richmond Hill Hyundai and have serviced it there a few times since. The experience buying the new car was positive and sales and financing staff were very pleasant to deal wit have serviced it there a few times since. The experience buying the new car was positive and sales and financing staff were very pleasant to deal with. When my new vehicle was delivered it was in impeccable condition and it was clear that a lot of care went into preparing it for me. The service department has also been a pleasure to deal with. Mr. Senador is always willing to answer any questions I have with regards to the maintenance of my vehicle and is quick to address any concerns. He is also great at providing me updates while I am waiting for my car. I purchased winter tires from the dealership as well and Mr. Senador took the time to ensure that I purchased the appropriate tires for my budget and driving needs. I will continue to take my car to Richmond Hill Hyundai and have also recommended to dealership to others looking for a new vehicle. More

We have a Santa Fe and a Genesis and have found the vehicle service and the Customer Service offered by Attila Veres and Kevin Maguire to be outstanding. The atmosphere is so very friendly, accommodat vehicle service and the Customer Service offered by Attila Veres and Kevin Maguire to be outstanding. The atmosphere is so very friendly, accommodating, customer centered and very professional. Mr. Maguire is an outstanding service manager... very knowledgeable, highly skilled at communicating around the service being done and in anticipating the needs of the customer. The general atmosphere of his service department is so pleasant, so helpful and so professional. I have had experiences with a few other Hyundai dealerships and without question, Mr. Maguire and Richmond Hill Hyundai are the very best... head and shoulders above every other dealership with which I have dealt... Mr. Maguire turns what could be (and often is elsewhere) a stressful and unpleasant experience into a pleasure. Service is swift... no standing about and being ignored... personable, professional and well informed. Loaner cars are quickly served up... all clean and ready to go... Mr. Maguire makes certain that you are informed of the progress of the service.. and when finished, the car is washed, cleaned inside, all shiny and ready to go. Very simply put, neither my fiance nor I can speak highly enough of Mr. Maguire and his Service Department... and the most excellent mechanical service provided by Mr. Veres. Trevor Moore More

I purchased my Santa Fe from this dealership 8 years ago. I purchased my Santa Fe from this dealership 8 years ago. At first, I was pleased with their service, but when my contacts left this dealership m I purchased my Santa Fe from this dealership 8 years ago. At first, I was pleased with their service, but when my contacts left this dealership my experience with them started to go downhill. No one had answers for my problems and just found them to be down right rude. Was ready to take my service elsewhere until I came across Ricco Rodriguez. His wealth of knowledge about my truck and what services is needed reassures me that he has my best interest in mind. He is always ready for my appointments and my wait time is minimal. I have dealt with some other staff there at the same dealership and not pleased with their customer service. WILL ALWAYS WAIT FOR RICCO TO HELP ME!!! More

I've dealt with Ricco several times over the last few years. He is always very helpful and friendly when I take my car in for servicing. years. He is always very helpful and friendly when I take my car in for servicing. More

The service and warranty visits I have had at Richmond Hill Hyundai have been far superior to my previous experiences at the Newmarket Hyundai dealership which were, in my opinion, a complete travesty. T Hill Hyundai have been far superior to my previous experiences at the Newmarket Hyundai dealership which were, in my opinion, a complete travesty. The representatives at the Newmarket dealership were not helpful and on several occasions, extremely rude. The representative at Newmarket became extremely agitated with me because the oil used in the engine of my 2011 Genesis Coupe V6 was not synthetic, which is not requested by the manual or indicated by the printing on the top of the cap. The service representative practically yelled at me over this discrepancy which is generally not the way you should treat your customers. I would not return to that dealership based on the experiences I have had for any reason. My service representative at Richmond Hill Hyundai, Ricco, was attentive and cared about the problems I was having with my vehicle. The part required was not in stock at the time however he ordered it right away and assured me that he would call as soon as it became available. True to his word he phoned a few days later and offered to fit me in that same day. I was able to bring my car over right away and he offered to provide me with a dealership car if it was necessary for my schedule. I didn't require the vehicle loan but was extremely appreciative of the gesture. The service to my car was done quickly and I had my car back the next day. Overall, my experience at Richmond Hill Hyundai was an extremely positive one and I was particularly impressed with my service representative Ricco. I will definitely be returning to this dealership for all future warranty and repair work as the attentiveness of Ricco made all the difference to my visit. More

I have been dealing with Richmond Hill Hyundai service center since the purchase of my Santa Fa. I have dealt with Ricco Rodriguez for most of my service on my SUV. Ricco Rodriguez has been helpful and co center since the purchase of my Santa Fa. I have dealt with Ricco Rodriguez for most of my service on my SUV. Ricco Rodriguez has been helpful and courteous when I've been in for any work on my vehicle. From simple oil changes to repair work on my truck. I had an issue with my driver side door handle (the rubber had come out). Ricco Rodriguez informed me that the entire handle would have to be replaced. He ordered the part and set up a time with me to bring the truck in for repair. He had a vehicle for me to use while mine was in being repaired. When my truck was done Ricco Rodriguez personally came out with me to inspect the repair. Even when I have been in for a simple oil change, Ricco Rodriguez has come out to the waiting area to keep me informed of how long my wait will be and inform me of any issues I need to take care of. I've noticed that Ricco Rodriguez and the other service advisors all do this with the customers. Its a nice touch because they make you feel that you have not been forgotten and that your important to them. I would highly recommend Richmond Hill Hyundai service center to anyone owning a Hyundai, they always greet you with a smile and are helpful and friendly. More

I came in with my boyfriends car to have it serviced. Ricco was very attentive and quick. Ensured that I would be in and out within an hour and a half, with a courtesy car wash. True to his word. Definit Ricco was very attentive and quick. Ensured that I would be in and out within an hour and a half, with a courtesy car wash. True to his word. Definitely a great experience. More