Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Richmond Hill Hyundai
Richmond Hill, ON
789 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
789 Reviews of Richmond Hill Hyundai
March 14, 2016
New Black Tuscon Thanks to Brick really nice and caring Amin My family came to Richmond Hill Hyundai for the first time, thanks to brick who is really caring and honest. Who shows he is a ally of the customer, My family came to Richmond Hill Hyundai for the first time, thanks to brick who is really caring and honest. Who shows he is a ally of the customer, with great humor and patience, made my family comfortable. By showing great help and negotiations we were able to get our ideal car for the ideal price. Nice and caring in every way he helps in all aspects. I strongly recommend Brick Bailey. More
by Amin
Employees Worked With
Brek Bailey
March 11, 2016
I would recommend the Sales but not his Management team Have a look at overall feedback below from others, this dealer is a hit or miss, whether it be service or sales. This is totally unacceptable for tod Have a look at overall feedback below from others, this dealer is a hit or miss, whether it be service or sales. This is totally unacceptable for today's standards as they should be in business to help provide customers with the best possible service. I purchased a used car from this dealership end of Feb, the sales Brek Bailey was awesome, he had great energy and stories to share, I recommend him if you are planning to buy a car. Its unfortunate that the dealership he works at suffers from poor Management and customer relations. I asked Brek numerous times to contact the Used Car Manager (UCM) for a second key for the car (cost is $250 for 2nd key). Brek tried following up but UCM was hard to find and never responded to his own sales staff?!?! During the entire buying process, I met the Sales Manager but never once UCM. I emailed the UCM directly a few days after I picked up the car (still no 2nd key), and still no email response from him, not even with a thanks for buying the car, or follow up with how is the car, etc. Apparently the UCM told Brek that he was going to call the original owner to find out where the second key is. I doubt I will ever hear back from this place, that correspondence was almost 3 weeks ago. I'm surprised they would want to upset a customer for $250 bucks! So buyer beware, if you want good service you may need to look elsewhere. More
by carguy8898
Employees Worked With
Jack Dee , Brek Bailey
March 04, 2016
excelent experience Stan Kofman gave us an excellent car shopping experience. He was very friendly and made sure all of our questions was answered. I 'll be returning ba Stan Kofman gave us an excellent car shopping experience. He was very friendly and made sure all of our questions was answered. I 'll be returning back and hoping to see Stan in the years to come. Thank you for a great time. More
by irinan
Employees Worked With
Stan Kofman
March 01, 2016
Patient and knowledgeable We had been to another Hyundai dealership in the GTA but didn't really get our questions answered, so we didn't go back. Brek Bailey spent a long time We had been to another Hyundai dealership in the GTA but didn't really get our questions answered, so we didn't go back. Brek Bailey spent a long time with us going over the cars, features and different options for payment (cash purchase, financing and leasing). It was our first time buying a car and I had a lot of questions and because they were answered, we were more comfortable purchasing a car. Had he not taken the time to do this and if he had tried to rush through the process, we probably would have gone somewhere else. Jack Dee went through our options for service and financing with us in a way that was practical and not pushy. All around, great service. More
by EChapman
Employees Worked With
Jack Dee , Brek Bailey
February 26, 2016
Honest and Patient Josef Khoudatov that is all ! Buying my first car was so nerve-racking but Josef knew right away what the perfect car would be for me, his assistance Josef Khoudatov that is all ! Buying my first car was so nerve-racking but Josef knew right away what the perfect car would be for me, his assistance is honest and straightforward which YOU need when buying a car (especially your first one) I will for sure recommend friends and family members that Hyundai Richmond Hill is the place to purchase a vehicle. More
by alessiayankou
Employees Worked With
Josef Khoudatov
February 17, 2016
amazing service Usually i went to Thornhill hyundai, but from now just i will come to richmond hill dealership, it has great service, customer service is perfect, Usually i went to Thornhill hyundai, but from now just i will come to richmond hill dealership, it has great service, customer service is perfect, helping so fast , and specialy Dave, he is so helpful. Thanks Dave. Never go back to Thornhill dealership. I recommend all my friends who has hyundai to come to Richmond Hill . More
by soroush
Employees Worked With
Dave , Edgar Gutenberg
February 12, 2016
They stand behind their product , all one can ask for. I think that it is important for any business to stand behind their product and service and Mr. Dodds is old school in that regard which is what i I think that it is important for any business to stand behind their product and service and Mr. Dodds is old school in that regard which is what is required in the case of any trouble. He went to bat for us and his assistance is greatly appreciated. More
by Old school service
Employees Worked With
Dave Dodds, Edgar Gutenberg, Scott Jarvis
February 11, 2016
Exciting (new car) and Easy I was quite happy with my experience with Brek, buying the car was easy and my schedule was worked with wonderfully. When I picked up the car Brek was I was quite happy with my experience with Brek, buying the car was easy and my schedule was worked with wonderfully. When I picked up the car Brek was friendly and went over all the details of the car in a straightforward way. If I had a lot of money I would buy a lot more cars from him. More
by Kayla
Employees Worked With
Brek Bailey
February 06, 2016
horrible service department stay away Bought a 3.8 Genesis in 2013 and I have had nothing but problems with the servoce department. From not having ny appointments booked to them not ord Bought a 3.8 Genesis in 2013 and I have had nothing but problems with the servoce department. From not having ny appointments booked to them not ordering the correct part, changing parts on the vehicle and not putting what the car came with then arguing with me ans telling me they cant order the original. Dealing with them is a nightmare. Most recent dilema with them is my catyletic converter blew and they advised me to just drive the vehicle as ot os okay....please bear in mind these are service advisors who clearly are uneducated with vehicles. Long story short vehocle went in December 19 2015 abd today is Friday February 5 2016 and they have advised me that the part will not be in until mid March....unbelievable. and all the while i am car less. Stay clear of this dealership.....or at least visit another service department. I also wanted to mention that the service department has gone through 4 service managers in a 3 year span. I could only speculate why More
by steffy911
Employees Worked With
Renato Solimine
January 28, 2016
Fantastic Service We went in to take a general look around as we planned on shopping around different dealerships, we never made it to another dealership. The service w We went in to take a general look around as we planned on shopping around different dealerships, we never made it to another dealership. The service was exceptional and the salesman really took the time to identify and meet our needs .. More
by sarahsantafe
Employees Worked With
Brek Bailey
