NO star is the best review for service department of Regency Volkswagen in Coquitlam or it is better to say Customer Relation department of VW. you may read the full story on my Facebook page.
I had my 2011 VW golf TDI for TDI recall in September 2018. Check Engine came up few days after recall done, I had it there for service again and again and agin, they have charged me for fuse box replacement which was mis-diagnostic. they replaced main harness under warranty and boom, engine didn't start, they blamed after-market alarm, removed, we fund lose ground bolt on (Negative) and it made all problems when excessive starter use had happen to push the engine to start. They blame Cluster now. I have my car in dealership since November 2018, Complained to VW CR, They refused it based on car mileage which is note related to the mess they made.