Red Deer Mitsubishi

Wish I could give minus stars Gave me 0 for my 2010 lancer even though they said I'd get 10,000, tacked the remaining balance on my bos and charged me for all kinds of dumb things Gave me 0 for my 2010 lancer even though they said I'd get 10,000, tacked the remaining balance on my bos and charged me for all kinds of dumb things including $200 for wheel locks. You can get them for $50. Sadly I trusted them and I just wanted out of there after being there for 6 xxxxing hours. All my fault yes, I should have read everything, or brought my lawyer ffs lol. The sales guys are extremely pushy and the finance department are xxxxed. You'll never get the price of any of their vehicles, I was told "oh they don't tell us the price of any of our vehicles". They lie to you, Told me paint protection guards against ANY scratches, door dings, knicks or anything, and it doesnt. They wont cover bumpers or the top of your vehicle, so basically you're giving them money for nothing. And the upholstery protection is another joke. They don't replace even the smallest part if there is a tear/rip or scratch inside. They melt it and mend it together best they can. That's what you get for $700, paint protection I think was $1500. Rim protection only protects cracks in the rim or manufacturer errors so that is pointless as well. Anyways, I expected more but got the same treatment from Cambridge Mitsubishi in Ontario. I believe they all run the same lies and deception to sell cars. No more mitsubishi for me ever. Atleast the Honda dealerships, and Mazda for that matter have all been great experiences with no pressure. More

Red Deer Mitsubishi: The Lucifer of car dealerships I bought my first new to me vehicle from mitsubishi a year ago and at first i was beyond pleased with the service that i had recieved and i do still I bought my first new to me vehicle from mitsubishi a year ago and at first i was beyond pleased with the service that i had recieved and i do still love my jeep.But sadly i learned the hard way that this was due to me being naive and inexperienced in buying vehicles through a dealership. about a month ago a family friend looked at my bill of sale after i was very unimpressed with the dealership for trying to force me out of my current vehicle into another that i did not want or like at all for a "better interest rate". I also found out that they had over charged me a little over 10 thousand dollars on my loan, and they had also been running my credit once a month for 9 months after i bought the vehicle without my permission. as a young woman whose just trying to get on my feet Red Deer Mitsubishi has really put me in a hard spot trying to clean up the mess they made for me while having a big smile on their faces, i will personally never step back into this dealership and i will never recommend it to anyone, the sales and finance people are pushy and will politely bully you into buying a vehicle without even giving you time to think if you really want to make the purchase or not. and after many harrassing calls trying to pressure me to come back in to "see what they could do" i finally told them i would not be returning and i would be taking any further business of mine to another dealership in town i was told "have fun wasting your xxxxing time" and was hung up on. Im disgusted and hope that people will realize how terrible this dealership truly is. More

Annoying Sales Calls I used to bring my RVR for maintenance at the dealership and service was okay. After that they started calling me trying to sell a newer vehicle. I po I used to bring my RVR for maintenance at the dealership and service was okay. After that they started calling me trying to sell a newer vehicle. I politely told them i am not looking to upgrade or switch vehicles. A week later another phone call, i advised them to remove me from their call list and blocked their numbers but they still call me almost on a weekly basis. More

Run, dont walk from Red Deer Mitsubishi Purchased an RVR from RD Mitsubishi last fall. While I am happy with the vehicle, I will never again deal with or ever recommend this dealership. Sale Purchased an RVR from RD Mitsubishi last fall. While I am happy with the vehicle, I will never again deal with or ever recommend this dealership. Sales dept is just one big show of promises, this and that is included, no worries we can do that,etc. Nothing they say is in fact going to happen or be included. Finance is the biggest group of liars and crooks in one place. They will tell you anything to get you to sign. Ask a straightforward question and they will look you right in the eye and lie. There is no follow-up on questions. I have emailed and called sales, finance and the manager multiple times and no one has ever replied. Seriously, never! To get an answer I had to go into the dealership and wait 30 minutes before someone was available. Then their response was "I will call you tomorrow", which they never did. I have given up on getting answers or help from them, which I am sure is their overall business plan. There is no customer service once they have your money. They are all about high pressure sales, getting your signature and money and then never wanting to hear from you again. So far the service dept has been helpful, and I honestly hope they dont end up being like the sales and finance Depts. Time will tell. I would never recommend Red Deer Mitsubishi. They are liars and crooks. Run as far and as fast as you can from this group. They are part of Landsperg Auto - Google them and avoid all of their dealerships as I am sure they will allbe the same. I regret the day I walked into their dealership and hope I can prevent others from making the same mistake! More

Red Deer Mitsubishi: The Super 8 Motel of Car Dealerships Let's begin by saying the prerequisite for employment here is a congenital birth defect and a life trajectory most akin to a turd festering in a toile Let's begin by saying the prerequisite for employment here is a congenital birth defect and a life trajectory most akin to a turd festering in a toilet bowl. So embarrassing the mere mention of this place is, most people opt to leave it off their resumes as if doing a stint there was like a bid in a federal penitentiary. I'm sure their partners' meetings are like Bohemian Grove gatherings; new and used car owners ritually sacrificed on the altar of the damned. Mitsubishi products notwithstanding, I wouldn't buy a pencil sharpener off these idiots. More

Scam and dishonest Tried to book my Jeep in as the rear defrost was not working. Was told when we called that it was not a warranty issue and that it would not be covere Tried to book my Jeep in as the rear defrost was not working. Was told when we called that it was not a warranty issue and that it would not be covered. After attempts to get it fixed with no success, I was bothered by why it was not covered under the warranty. I called Bree the beginning of Dec/15 to find out why it would not be covered. She apologized and said the service department should never have said it was not covered as it was not their decision. Bree was going to get back to me that night. A week later I needed to email her to see if she heard anything. No reply. Emailed again but still no reply. I tried calling and was told that “Bree is working on it and will get back to you”. Finally, a month after this all started I emailed Bree again stating my disappointment that I had STILL not heard back from her. She finally replied saying someone would be in touch and that for my frustration, she would make sure I received a full tank of gas. Almost 2 months after this all started, the Jeep finally made it in just to find out it was not a warranty problem. Disappointed but not surprised. When my husband went to pick up the Jeep, Bree had the General Manager Johnny talk to him to. He was to (and I quote) “get involved to see what we could do given the situation has been frustrating for you and wanted to see if there is anything we as a dealership could do to rectify the problem”. Johnny’s idea of rectifying the situation was to refinance my Jeep and my husband’s truck! He said (and I quote) “if we refinanced both vehicles the Jeep would be made right”. Seriously? Just fix the xxxx window. I reminded Bree about the tank of gas she promised. She said (and I quote) “In regards to the tank of gas – that will be honored”. That still has not happened. Guess we have a different definition of the word honor. More

DISHONEST AND CROCK'S SALES PERSONNEL RED DEER MITSUBISHI I got vehicle to this Crocks Mitsubishi dealership in Red Deer. they got all my personal information. SIN, Phone/cell, Driver License, Bank Account, e I got vehicle to this Crocks Mitsubishi dealership in Red Deer. they got all my personal information. SIN, Phone/cell, Driver License, Bank Account, et All. I found out that every year that they call me for Trade-in. they open my Credit Information without permission, which is not right. they did 3 times since 2013, 2014, 2015 then my bank caught them recently. Red Deer Mitsubishi Dealership is a very dangerous company they can ruin your credit score just opening it up without permission. NEVER TRUST THIS PEOPLE WHO WORK AT RED DEER MITSUBISHI. sales personnel are really crock's they don't put price on the vehicle that was on sale. they talk to you and give you foolish offer, you better bring your own calculator and make your own interest rate formula before you talk to them because you're dealing with the most and worst EVIL people in the World. RED DEER Mitsubishi publish advertisement at KIJIJI and it show PLEASE CONTACT which means you have talk to the CROCK'S SALES PERSONNEL @ RED DEER MITSUBISHI. all I can say PLEASE AVOID AVOID AVOID... DISHONEST PEOPLE… More

Friendly service Fast and efficient sales staff with financing that gets you the payment you can afford. Competitive prices, great selection of used vehicles. No press Fast and efficient sales staff with financing that gets you the payment you can afford. Competitive prices, great selection of used vehicles. No pressure sales. More

Rude insulting staff; blaring music so you cant think The first sales rep' encountered when I entered RD Mitsubishi was new to the job and could not provide the information I needed to expedite the purcha The first sales rep' encountered when I entered RD Mitsubishi was new to the job and could not provide the information I needed to expedite the purchase of a new vehicle. Understandable and to that end he sought the help of a seasoned salesman who was arrogant, rude and belligerent to the point of standing menacingly over me and telling to essentially get out, that he would not sell me a vehicle. I mentioned to both of them that the music was loud and obfuscating to the purpose of making an informed decision for a vehicle purpose. The indication was that this was on purpose commensurate with RD Mitsubishi sales tactics, which I have found through numerous conversations with people in the Red Deer area who have heard of this dealership's reputation. I asked to see existing RVR inventory and was denied that information while attempts were made to redirect my attention to a time wasting procedure based on hard sell tactics. When I persisted in asking basic questions on inventory and models available, the "senior" salesman stood up and basically refused to assist me in my reasonable queries for information. He indicated that he would no longer "waste his time" on me as a customer. Incredible! Rude, abhorrent behavior inconsistent with courteous salesmanship. I did by a new Mitsubishi, not at Red Deer Mitsubishi, but at a dealership with the exact opposite approach to customers' needs in purchasing a new or used vehicle. The staff at Platinum Mitsubishi in NE Calgary were proficient, friendly, informative, courteous in expediting the sale of my new Mitsubishi RVR. I recommend this dealership 100% over RD Mitsubishi. It is worth the time to drive to Calgary until RD Mitsubishi cleans up it's act. More

Our experience buying our first Mitsubishi We dealt with the new kid on the block...Candace. She was very warm and welcoming. We had a lot of questions and concerns and she made sure we were ha We dealt with the new kid on the block...Candace. She was very warm and welcoming. We had a lot of questions and concerns and she made sure we were happy with our decision. She referred to her manager, Eli, who also made us very comfortable. We both feel that Candace is a great addition to the company... More