Red Deer Mitsubishi

Honest experience I came into Mitsubishi wanting a new outlander, as my last one just hit 10 years old. I came in and sat with Treyton. Very shortly after telling him I came into Mitsubishi wanting a new outlander, as my last one just hit 10 years old. I came in and sat with Treyton. Very shortly after telling him what I was after he had it up front and ready. I got a great deal too. I love my new outlander and my experience at red deer Mitsubishi. I highly recommend it. More

Service Great service, Helped me out with what I needed within a decent time. Definitely would recommend to people looking for a new or used car Great service, Helped me out with what I needed within a decent time. Definitely would recommend to people looking for a new or used car More

Returning customer Luke was awesome to deal with. Everyone at the dealership went above and beyond, always professional and quick to respond to any questions that came Luke was awesome to deal with. Everyone at the dealership went above and beyond, always professional and quick to respond to any questions that came up. More

Fraud! Dishonest! Liars and disrespectful staff! DON'T EVER GO THERE!!!!! purchased lifetime oil change but moved to a different province. This dealership refused to reimburse us. And were extremely DON'T EVER GO THERE!!!!! purchased lifetime oil change but moved to a different province. This dealership refused to reimburse us. And were extremely rude. On top of everything I tried to cancel FCPP (protection plan) so I found papers but it wasn't ours but from previous owner (has private information) I requested our copy of policy and received a copy with totally random signature and completely different amount on in. So we found out that dealership overcharged us by $2500 by fraudulated signature and initials. SHAME SHAME SHAME! xxxxxxxx! BUNCH OF LIARS! DO NOT BUY CARS FROM THEM! More

Bad Service Service department did inspection and left the lugs loose on the rim. I Realised before it was too late and had to replace the rim. Service department did inspection and left the lugs loose on the rim. I Realised before it was too late and had to replace the rim. More

Complete service and more I have to say Matt was excellent at his job he had the answers i needed and was proffesional from start to finish.And the rest of the staff from sales I have to say Matt was excellent at his job he had the answers i needed and was proffesional from start to finish.And the rest of the staff from salesmen to finance were Great. This is a company that I would tell my friends about they have proven they can deliver on their promises.Good job Mitsubishi red deer well done. More

I will purchase my next vehicle here ! I booked a wheel alignment for my older eclipse. Service offered me a drop of or pick up. I thought that was great! My car was done on time and as req I booked a wheel alignment for my older eclipse. Service offered me a drop of or pick up. I thought that was great! My car was done on time and as requested. Staff was very friendly and knowledgeable! Good to see for a change. Keep up the great work guys! I will be back.. More

Garbage Dealership Garbage dealership. Don't even honor recalls for parts that are faulty. Maybe if they taught some of the preppy salesmen up front how to turn a wrench Garbage dealership. Don't even honor recalls for parts that are faulty. Maybe if they taught some of the preppy salesmen up front how to turn a wrench they could actually do the work they are liable for. Good thing I'm not stupid enough to finance a vehicle from these idiots. Good luck if you are.. More

Sold me a different car.. Test drove a Lancer with AWD. They sold me a Lancer without it. Offered nothing to fix THEIR mistake. Except to buy a new vehicle with AWD and bump my Test drove a Lancer with AWD. They sold me a Lancer without it. Offered nothing to fix THEIR mistake. Except to buy a new vehicle with AWD and bump my payments up 100 dollars extra every two weeks. Said they couldn't do anything more because they were already losing a whole 500 dollars. Pathetic. More

CROOKS, THIEVES, DISHONEST, LIARS and every other bad word This dealership is nothing but a bunch of liars and thieves. I purchased my vehicle early 2015 and have had nothing problems dealing with these people This dealership is nothing but a bunch of liars and thieves. I purchased my vehicle early 2015 and have had nothing problems dealing with these people.(Richard, Eli, Bree, Kyle, Chad, Ms Chan, and a number of others in sales). I was lied to about what the vehicle features were, including that it is only a 4 cylinder not a 6, doesn't have perimeter approach lights or heated door mirrors. Other matters that I discovered when I looked over the documents were: Interest rate more than triple what was promised, Payments were bi-weekly not monthly, the price that I was charged for the vehicle was mega inflated and I did not get big screen TV as promised. Although not getting the TV did not put me in hardship, the interest rate, payments bi-weekly and the price of the vehicle price certainly did. It has also affected my health from all the stress and anxiety I have and are going through. When it came to signing documents, The salesperson was standing over me saying "sign here, initial here, sign here, initial here" while he was flipping pages. On this document the only place it mentioned being a 4 cylinder was in little letters, way up in the left hand corner where the sales person covered with the thumb while signing was happening. This salesperson bullied me into signing. When thinking about things afterward, I also remembered that hand written documents were being shredded as the deal progressed. I drove home after 6pm in the vehicle and when returned to Red Deer Mitsubishi prior to noon the next day, I told them I wanted my other vehicle back and to cancel this deal, I was told by Bree that they wouldn't do that because they would have to sell it as a used vehicle. Bree also told me that I should have had a pink card prior to driving the vehicle off the lot, which I hadn't been informed of. To date I am still dealing with this dealerships BS and there are new matters still arising. THIS HAS BEEN THE WORST EXPERIENCE I HAVE EVER HAD, when purchasing anything. I am not usually as naïve or stupid; this was the first time in my life I was able to purchase a 'new' vehicle or had to buy a vehicle by myself. Why can there not be anything done about car dealerships that treat people this badly? I tried AMVIC - their answer was we can't help you, you signed the papers. I tried the BBB, but they only believe what the dealership says, and the paperwork. I tried Mitsubishi Canada, but was told that I'd have to go back to the dealership. I signed a petition which had over 500 names to shut down this disgusting business, but it soon disappeared right off the sight, I assume this dealership got wind of it. What can people do when things are done verbally, you have been lied to, the stuff written in the typed pages are not the same as you have discussed with the sales person and you have experienced pressure sales, and all of the above? Is there any recourse for the consumer? Why do these places even exist? DIDN'T WANT TO GIVE ANY STARS FOR THIS DEALERSHIP. Maybe turds. A big, big pile of turds. More