Ralph Neale's Belleville Dodge

Great dealership Awesome to deal with and gave me the best price around! Very friendly staff. They took good care of me and made sure to meet all of my needs Awesome to deal with and gave me the best price around! Very friendly staff. They took good care of me and made sure to meet all of my needs More

1st Service Called for my first Service for my 2016 Ram. An appointment was made for Thursday at 9:30 am. I received an email for confirmation of my appointment Called for my first Service for my 2016 Ram. An appointment was made for Thursday at 9:30 am. I received an email for confirmation of my appointment for Friday at 2:30 pm. I called and got this straightened out. Rescheduled for Monday at 9:30 Called on Monday morning to confirm appointment and Shuttle Service back to work. Shuttle was confirmed for 9:30 am. Arrived at shop at 9:30 was offered a coffee while I wait for the shuttle to arrive in 30 minutes. I told mike this was not acceptable, I had set up for a 9:30 return, and this was confirmed this morning. Mike Drove me out to my place of work in my Truck, assuring me that it would be ready at 3:00 pm. My Truck was ready when I arrived at 3:oopm. I declined Shuttle Service to return, as my co-worker dropped me off. Other than a little confusion over times, service went well. I realize you do not offer a Taxi Service, but I am flexible on Shuttle times. If you offer me a time of return, I do expect you to be able to shuttle me on the agree upon time. Thanks Mike for dropping me off at my Work. More

Great place to purchase a vehicle I decided it was time to upgrade my truck due a series of mechanical issues that had left me stranded. Ryan Barclay was a great help! He gave me an e I decided it was time to upgrade my truck due a series of mechanical issues that had left me stranded. Ryan Barclay was a great help! He gave me an excellent value on my trade in value and was great at answering my questions and putting together the build I wanted on my new truck. More

Kate Neal review My wife and I have dealt with this dealership for years, specifically Kate and brother Ryan and have been treated as a family member not customers! Th My wife and I have dealt with this dealership for years, specifically Kate and brother Ryan and have been treated as a family member not customers! This has fostered our relationship to one of trust and friendship. To have a dealership that at each visit they take the time to come talk with us, knowing our names and recall details our our history is very important to us and is a great reason why we come back! Truly remarkable people and Ralph should be proud! More

Oil Change On the phone there were additional options offered. I thought the "Peace of Mind" package was over priced and amounted to little. The tire rotation On the phone there were additional options offered. I thought the "Peace of Mind" package was over priced and amounted to little. The tire rotation was not needed as new snows were installed recently. I guess my antenna goes up when up-selling is part of the practice. However, there was no hassle opting for just an oil change and Becky, who greeted me at the pre-arranged time, could not have been better. On time, prompt action, gave me a time line and offered coffee, provided an update while speaking to another customer, met the timeline, brought the "key" to me when the job was done. I appreciated the customer treatment on site. One little thing: when I picked up my car it was in the Handicapped parking spot near the garage doors. I appreciated the proximity, but was a bit embarrassed by not being handicapped and occupying that spot. More

Great no hassle service Great overall experience, hassle free and efficient. I was provided options based on what I was looking for and found a vehicle in my price range that Great overall experience, hassle free and efficient. I was provided options based on what I was looking for and found a vehicle in my price range that met my criteria. More

damage to car for second time in row from service in for a service oil change. noted to advisor to be careful with my car as they damaged it on previous visit. this time more damage was done worse tha in for a service oil change. noted to advisor to be careful with my car as they damaged it on previous visit. this time more damage was done worse than previous time. Shay was good when he returned and said they would make it right and fix the damage to my car. The service dept. needs to be manned a little more to deal with customers and give them a more enjoyable visit More

Oil Chance, tire Service went in for a oil change and tire rotation, found a some problem in the balance and was fixed. Staff explained the problem and fixed rite away. went in for a oil change and tire rotation, found a some problem in the balance and was fixed. Staff explained the problem and fixed rite away. More

Great service I have received prompt courtous professional service from Mike and Andy and i would recommend your people to all my friends and everyone in far away p I have received prompt courtous professional service from Mike and Andy and i would recommend your people to all my friends and everyone in far away places More

Friendly and accommodating Great team to work with. Very accommodating when I made a last minute change in my sale, made the whole experience feel comfortable. I am so happy wit Great team to work with. Very accommodating when I made a last minute change in my sale, made the whole experience feel comfortable. I am so happy with my new vehicle! More