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Ralph Neale's Belleville Dodge

Belleville, ON

4.7
1,132 Reviews

658 Dundas St W

Belleville, ON

K8N 4Z2

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1,132 Reviews of Ralph Neale's Belleville Dodge

December 03, 2018

Appreciation of the extra effort! Recently purchased a 2018 Dodge Durango GT from Ralph Neale’s Belleville Dodge. Kate and her team went above and beyond the normal sale service norms. More

by TheLaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Neale
November 30, 2018

My, how things have changed !!! (Over ten years have past since we last went through this procedure, admittedly with a different dealership, but this time was a totally different e More

by Andy and Wendy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Barclay, Andy McNulty, Kate Neale, Max Gannon
November 28, 2018

Very curtious and welcoming dealership. Russ was extremely helpful and friendly. He listened closely to what I was looking for and quickly got me into a new Ram truck for a test drive. His k More

by Truck Enthusiast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Trottman, George Barrie
November 26, 2018

Easy to deal with Over all eay to deal with spoke with Mark on the phone and email but he was with a custoner when we went in to the dealership. So Paul set us up with More

by Msejanssens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy McNulty, Max Gannon, Dave Steele, Mark Thompson
Nov 28, 2018 -

Ralph Neale's Belleville Dodge responded

Dear Msejanssens: Thank you so much for trusting us with your business. We do appreciate you purchasing from us. I am sorry to hear that your vehicle was not ready for you when you came to the Dealership to pick it up! I will pass along your comments to our General Manager, so he can make sure no one will have to wait again. We can not fix issues in our process if they are not brought to our attention. I thank you for that. Please let me know if you require and other assistance now or in the future. I can be reached at lhill@bellevilledodge.ca. Linda Hill Executive Assistant

November 25, 2018

Good folks to deal with. Dave and Andy answered all our concerns and put them quickly to rest. They make a great team, no pressure and they were willing to go out of their way More

by journeyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy McNulty, Mike Kelly, Dave Steele
Nov 28, 2018 -

Ralph Neale's Belleville Dodge responded

Dear Journeyman: Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Andy and Dave were able to provide you with the excellent experience we strive to provide all our customers. We are happy to hear that you were also treated well in our Service Department! We look forward to working with you again in the future. Respectfully, Linda Hill Executive Assistant

November 24, 2018

Best buying experience ever Absolute best car buying experience ever... very knowledgeable staff and also friendly. Any questions were answered leaving no doubts in my mind. Will More

by Mdbro69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scriver, Lori Conroy
Nov 28, 2018 -

Ralph Neale's Belleville Dodge responded

Dear Mdbro69: Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Chris and Lori were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Linda Hill Executive Assistant

November 24, 2018

Great experience Dave and Lori went above and beyond any expectation I had going in. Great people, friendly and willing to do what it takes to make buying a vehicle ea More

by HabsFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Steele, Lori Conroy
Nov 28, 2018 -

Ralph Neale's Belleville Dodge responded

Dear HabsFan: Wow great to hear that Lori and Dave made you feel welcome and helped you into your dream vehicle! Next time you are in, you should speak with Shay in Service. He is also a big Habs fan!! We look forward to seeing you again. Linda Hill Executive Assistant.

Nov 28, 2018 -

HabsFan responded

I will be in for service Monday so will say hi 👍🏼

November 24, 2018

Had a great experience. Even though I didnt end up buying a new truck because we couldnt come to terms on my trade in, Dave made the whole process quite a great experience. N More

by Cheers to Cherokee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy McNulty, George Barrie, Dave Steele
Nov 28, 2018 -

Ralph Neale's Belleville Dodge responded

Dear Cheers to Cherokee: We are pleased to hear that your experience here was a good one! It is great to hear that although you did not buy a truck, you felt as though you were well treated! We always strive to make our dealership a stress free experience! Thank you for your review! Linda Hill Executive Assistant

November 23, 2018

Not trustworthy Had some issues, with warranty coverage, but have worked something out with the dealers, so we are all good at this time. thanks for working out a re More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shay Bedard
November 23, 2018

Down Home Country The best all around vehicle buying experience ever. Very helpful and friendly personal service. Knowledge shown was exceptional. All aspects of the sa More

by tommyjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Trottman, Lori Conroy
Nov 28, 2018 -

Ralph Neale's Belleville Dodge responded

Dear Tommyjohn: Thanks for taking time to write this wonderful review! Lori and Russ are great assets to our Sales team and both work very hard to put a great deal together for you! We will look forward to seeing you again. Linda Hill Executive Assistant

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