Ralph Neale's Belleville Dodge
Belleville, ON
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1,132 Reviews of Ralph Neale's Belleville Dodge
Appreciation of the extra effort! Recently purchased a 2018 Dodge Durango GT from Ralph Neale’s Belleville Dodge. Kate and her team went above and beyond the normal sale service norms. Recently purchased a 2018 Dodge Durango GT from Ralph Neale’s Belleville Dodge. Kate and her team went above and beyond the normal sale service norms. We are very happy with our experience and would highly recommend this Dealership to anyone looking to purchase a Dodge-Jeep-Ram vehicle! More
My, how things have changed !!! (Over ten years have past since we last went through this procedure, admittedly with a different dealership, but this time was a totally different e (Over ten years have past since we last went through this procedure, admittedly with a different dealership, but this time was a totally different experience) Right from the start we felt extremely at ease, no pressure whatsoever, nobody following us, pushing us or asking what they can do to "make this deal happen today", more of an informative and relaxed discussion of what vehicle WE felt would suit our needs. Kate was superb to deal with, patient and knowledgeable and able to switch easily from the different vehicles we were interested in discussing. After numerous test drives we decided on the vehicle we felt suited our needs. The wheels were set in motion (pun intended) and the purchasing process began - painless ! Thanks again to the financial side of the dealership !! Overall we couldn't be happier, my thoughts now are that it was always like this at Belleville Dodge...sadly, ten years ago I didn't read these reviews !!! More
Very curtious and welcoming dealership. Russ was extremely helpful and friendly. He listened closely to what I was looking for and quickly got me into a new Ram truck for a test drive. His k Russ was extremely helpful and friendly. He listened closely to what I was looking for and quickly got me into a new Ram truck for a test drive. His knowledge of the vehicle was excellent and he walked me through all of the features before we went out on the test drive. George took me through the financing and extra warranties in great detail, however he was not pushy when it came to purchasing them. Overall the staff was very accommodating which led to an excellent experience. More
Easy to deal with Over all eay to deal with spoke with Mark on the phone and email but he was with a custoner when we went in to the dealership. So Paul set us up with Over all eay to deal with spoke with Mark on the phone and email but he was with a custoner when we went in to the dealership. So Paul set us up with Dave, very nice again easy to deal with not pushy. The vehical we bought wasnt 100% ready for us when we went to pick it up ie missing floor mats and a antenna but have a short while that was solved. my only real negative is that is was very clear that it was a commission based attitude it did not feel like a team environmentie. Alot of not taking a responsibility of a mistake or over look. But I will deal with them again 100% all in all a great experience. More
Good folks to deal with. Dave and Andy answered all our concerns and put them quickly to rest. They make a great team, no pressure and they were willing to go out of their way Dave and Andy answered all our concerns and put them quickly to rest. They make a great team, no pressure and they were willing to go out of their way to help make my purchase happen. I was back a few days later to get a great deal on winter wheels and ice tires. The service dept. was great to work with as well. High marks to all! More
Best buying experience ever Absolute best car buying experience ever... very knowledgeable staff and also friendly. Any questions were answered leaving no doubts in my mind. Will Absolute best car buying experience ever... very knowledgeable staff and also friendly. Any questions were answered leaving no doubts in my mind. Will definetly recommend this dealership. More
Great experience Dave and Lori went above and beyond any expectation I had going in. Great people, friendly and willing to do what it takes to make buying a vehicle ea Dave and Lori went above and beyond any expectation I had going in. Great people, friendly and willing to do what it takes to make buying a vehicle easy. Highly recommended dealership. So happy with my new purchase. Thanks for everything you both did. 5 stars and 2 thumbs up to both of you. Will definitely be back when it’s time to get a new car. More
Had a great experience. Even though I didnt end up buying a new truck because we couldnt come to terms on my trade in, Dave made the whole process quite a great experience. N Even though I didnt end up buying a new truck because we couldnt come to terms on my trade in, Dave made the whole process quite a great experience. No pressure at all at anytime and sold me on the truck. More
Not trustworthy Had some issues, with warranty coverage, but have worked something out with the dealers, so we are all good at this time. thanks for working out a re Had some issues, with warranty coverage, but have worked something out with the dealers, so we are all good at this time. thanks for working out a resolution. As for the lug nut issue, it was the dodge dealer in Trenton , not Ralph Neale's that we had the issue at. More
Down Home Country The best all around vehicle buying experience ever. Very helpful and friendly personal service. Knowledge shown was exceptional. All aspects of the sa The best all around vehicle buying experience ever. Very helpful and friendly personal service. Knowledge shown was exceptional. All aspects of the sale including future service was covered with care. Highly recommend both staff and dealership. More