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Ralph Neale's Belleville Dodge

Belleville, ON

4.7
1,132 Reviews

658 Dundas St W

Belleville, ON

K8N 4Z2

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1,132 Reviews of Ralph Neale's Belleville Dodge

January 14, 2019

Excellent Russ was quick to get the truck I ask to see, he insisted on a test drive and took me for financing. Lori was quick to get the paper work done and all More

by tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Trottman, Andy McNulty, Lori Conroy
Jan 23, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Tony: Congratulations on your new RAM! Thank you for taking the time to write about your experience. It is wonderful to hear that Lori and Russ were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Linda Hill Executive Assistant

January 13, 2019

Great vehicle, but horrible experience. Love my vehicle, but I had to go back to get paperwork that was not given to me. Then I was contacted over 4 months later to come in to sign paperw More

by Tamster430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Steele
Jan 23, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Tamster430: Well thank you for taking time to write this review! We are happy that you love your new vehicle! I am sorry that the paperwork portion of your purchase did not go well. I will have a discussion with the Sales staff and give them some suggestions so this type of incidence does not happen again! Please let me know if there is anything further I could assist you with? Thanks you for bringing this to our attention. We look forward to seeing you again soon. Respectfully, Linda Hill Executive Assistant

Jan 23, 2019 -

Tamster430 responded

At this time, the paperwork they wanted me to sign more than 4 months after my purchase has not been signed because it was not prepared when I told them I was coming. I do not live in Belleville so would have to make a specific trip in during your business hours, leaving my own job to be there (without pay).

Jan 23, 2019 -

Ralph Neale's Belleville Dodge responded

I will speak with Dave regarding this piece of paperwork and get back to you. Perhaps I could arrange to have it sent to you to be signed. I have put some things in place so that missed paperwork will be taken care of right away! I completely understand your comments! Please give me a day or two. Thanks, Linda Hill

Jan 23, 2019 -

Tamster430 responded

I have already asked Dave not to contact me again. I had been speaking to Ralph, but that is where o arranged to come in and nothing was ready. It can’t be that important since it took over 4 months and now another month and a half.

January 12, 2019

Dave Steele is incredible! Dave was extremely good to work with, he completely understood what WE wanted and made the deal work! He went above and beyond to make us happy! Thank More

by GW
Recommend Dealer
Yes
Employees Worked With
Max Gannon, Dave Steele
Jan 25, 2019 -

Ralph Neale's Belleville Dodge responded

Dear GW: Dave is a great part of our Sales team here at Belleville Dodge! He always goes that extra mile to make sure you go home with the perfect vehicle! Wishing you many happy adventures in your new vehicle! Thanks so much for your review! Respectfully, Linda Hill Executive Assistant

January 12, 2019

They were outstanding Our experience was absolutely amazing the second we walked through the door. Everyone was so helpful. KATE was outstanding and provided over the top c More

by Tilkeralyxe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy McNulty, Kate Neale, Max Gannon
Jan 25, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Tilkeralyxe: Thanks for taking time to write this wonderful review! Kate comes by her talent naturally...and she is amazing with her customers! We look forward to seeing you again. Respectfully, Linda Hill Executive Assistant

January 11, 2019

New Ram no hassle! great experience! Dave was very accommodating and helpful, questions were answered quickly and honestly. Showed up in the early afternoon to discuss a trade in on a new More

by Black Ram Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy McNulty, Dave Steele
Jan 25, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Black Ram Mike: The 2019 RAM is MotorTrend truck of the year!! Can't beat it! Thanks for taking time to let us know that your experience here and your time spent with Dave were both positive! We work hard to make sure you get the perfect vehicle! Wishing you many happy travels in your new RAM! Respectfully, Linda Hill Executive Assistant

January 10, 2019

"Treated like Family"- BEST DEAL EVER! I dealt with a gentlemen/salesmen named Mark Thompson. (markthompson@bellevilledodge.cmdlr.com) I was looking for a Truck. I Told Mark what I was l More

by Thomas7268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
detail shop employees, service Dept for parts and install hats off to all!, Andy McNulty, George Barrie, Mark Thompson
Jan 10, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Thomas: We couldn’t be happier that Mark provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Belleville Dodge team. We hope you are enjoying your new RAM, please come back to visit anytime! Respectfully, Linda Hill Executive Assistant

January 10, 2019

Always greeted with a warm Hello & a bubbly attitude! Becky is always kind & courteous! Her approach is light and she is a breath of fresh air. Professional, Knowledgeable and direct. Great qualities! More

by Tessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Trottman, Max Gannon, Becky Barriage, Mike Kelly, Cheryl McAllister, Shay Bedard
Jan 10, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Teresa: Thank you so much for your amazing review. It truly warms our hearts that our hard work and dedication does not go unnoticed by you! We give each and every customer/guest 100% of our effort to make them happy. It is our pleasure to assist you each and every way that we can. You are truly part of our family! Respectfully, Linda Hill Executive Assistant

January 05, 2019

My experience was wonderful...sales person very professional I found the sales person and the financial advisor polite and helpful. I knew 2hat I wanted so the answered all my questions and told be important ot More

by De
Recommend Dealer
Yes
Employees Worked With
Russ Trottman, Max Gannon
Jan 10, 2019 -

Ralph Neale's Belleville Dodge responded

Dear De: Thanks for trusting us with your purchase of a new vehicle! It sounds like you were treated well by everyone!!?? We work as a team here. We look forward to seeing you again! Respectfully, Linda Hill Executive Assistant

January 04, 2019

Service Took my truck in for service and a few recalls that had accumulated over the past few months. Service was completed in a timely manner and I am very s More

by Ramfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Bedard
Jan 10, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Ramfan: Thanks for your review and your comments about the hours of operation here at Belleville Dodge. We could arrange for your vehicle to be picked up and dropped off for you if that would be more convenient next visit? Talk to Becky or Mike to see if this could work for you? We look forward to seeing you again! Respectfully, Linda Hill Executive Assistant

January 01, 2019

Did exactly what he said he would do!! Scott showed us the vehicle and all the features. He answered all our questions and found us the exact vehicle we were looking for. He was knowledgea More

by Jenny531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Manley, George Barrie
Jan 10, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Jenny531: We couldn’t be happier that Scott provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Belleville Dodge team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, Linda Hill Executive Assistant

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