Ralph Neale's Belleville Dodge

Unexpectedly Pleasant Service I recently purchased a used Jeep from Burlington. A month in I noticed that my low beam on my marker light / turn signal was not working. After removi I recently purchased a used Jeep from Burlington. A month in I noticed that my low beam on my marker light / turn signal was not working. After removing the socket and replacing the bulb I was unable to line the socket back up to secure it to the light assembly. Feeling a bit like an idiot I drove the 3 minutes down to Belleville Dodge and went into the service department asking if they could give me a hand. Mike Kelly happily said yes and went to work on it (he struggled a bit to line it up as well so I felt 100 times better). Once completed we checked the lights and then he smiled and said have a good day. I happily drove home. On my way home the warning light came on for my turn signal. Figuring that okay maybe something more serious is wrong I called Belleville Dodge and asked to make an appointment. The lady on the service desk told me to not worry about an appointment and that if I was in town still to just come back. When I got back they quickly went to work taking apart all the connections, checking the wires and cleaning everything. They did this for both headlights and then we checked, double checked and triple checked all the lights. They also checked my VIN to see if there were any recalls on the Jeep as it was new to me (there were none). When I went to the counter to pay I was instead apologized to for having to come back in (I came with a simply problem and they did me a big favour, I needed no apology) and was told once again to have a good day. I have never used Belleville Dodge before but going forward this is where my Jeep will be going. Thank You! More

Great customer attention; driven to sell! We were looking to purchase a used van and had found one online from Belleville Dodge (we were travelling from a few hours away). They had two used va We were looking to purchase a used van and had found one online from Belleville Dodge (we were travelling from a few hours away). They had two used vans ready upon our arrival, which were ready to go. Although they were available when required, they didn't hover or get pushy which was a real plus. Were were able to negotiate a fair price and they did a great job prepping for the handover. Great Work Guys! More

first oil change showed up for my booked appointment, they took me in early and had it finished in a timely manner. will be back for my next service. showed up for my booked appointment, they took me in early and had it finished in a timely manner. will be back for my next service. More

Recalls and new key made Very fast and effiecient but had asked them to make a regular key and got one that had to be programed was told it would be $60 get there and was char Very fast and effiecient but had asked them to make a regular key and got one that had to be programed was told it would be $60 get there and was charged $115 ish all i wanted was a key to open my tailgate not one to start the truck upset about that but overall satisified More

Great service Called up for my first oil change for my new jeep (which I was late for) & Cheryl said come on over....no wait at all....they got me right in...I work Called up for my first oil change for my new jeep (which I was late for) & Cheryl said come on over....no wait at all....they got me right in...I worked in the comfortable lounge area and then was on my way! More

Service The service staff here were great very friendly. While waiting for my truck I was introduced to mark where he then showed me a couple of new Rams and The service staff here were great very friendly. While waiting for my truck I was introduced to mark where he then showed me a couple of new Rams and was very helpful and I am thinking of getting a newer one More

Great service Great service, was really helpful. Drive me back home while the car was getting serviced. Great explanation of service requirements. Will be back for Great service, was really helpful. Drive me back home while the car was getting serviced. Great explanation of service requirements. Will be back for my next service More

New car Staff was very friendly and helpful. Was very happy with overall experience. Would have no issue recommending them to friends and family. Great job do Staff was very friendly and helpful. Was very happy with overall experience. Would have no issue recommending them to friends and family. Great job done !! More