Ralph Neale's Belleville Dodge

Emergency Brake issue We experienced a sudden vibration of the vehicle (not in steering wheel) while driving on the highway.? Pulled off the highway to learn that the rear We experienced a sudden vibration of the vehicle (not in steering wheel) while driving on the highway.? Pulled off the highway to learn that the rear passenger brake was ceased again ( had it looked at for the same reason at Jeep Dealer in downtown Toronto- they found nothing wrong). Anyway, After contacting your dealership and bringing in our 2011 Grand Cherokee-your mechanic’s inspection uncovered work that needed to be done. Calliper was stuck, rotors damaged, brake fluid flush etc and didn’t even charge us for the inspection. Mike Kelly was patient and understanding and was so willing to help. We had it towed by CAA back to the dealership in Cobourg that it was purchased from only two weeks ago. Thank You Mike for making every effort to help and even introducing us to a Sales Associate who is keeping us in mind for your upcoming Trade Up sale. What a great experience- hot chocolate and popcorn was also truly appreciated. More

No hassle Pick up a 2019 Ram Big horn. This my second round at Ralph Neal Dodge for my Ram purchases. I dealt with Amanda, who was very helpful and knowledgeabl Pick up a 2019 Ram Big horn. This my second round at Ralph Neal Dodge for my Ram purchases. I dealt with Amanda, who was very helpful and knowledgeable with all the products on the lot. Would definitely recommend for anyone to step by and ask for Amanda. More

Proud Owner of New Warlock Throughout my process of attempting to purchase a new or used Ram, I was very impressed by the professionalism, and personal care I received from deal Throughout my process of attempting to purchase a new or used Ram, I was very impressed by the professionalism, and personal care I received from dealerships in Kingston and Belleville. as a resident of Kingston, I started there first, and then looked at Belleville Dodge Chrysler after a recommendation from a friend who has dealt with them. I was very impressed by the personal care I received online from Scott Manley and then when I went to the dealership in person. There salesperson Dave Steele and sales manager And McNulty were able to provide me with several options finally working out a deal on a new Ram Warlock that I was very happy with. I appreciated their patience and willingness to work with me and my budget. I also very much appreciated the efforts of Business Manager Lori Conroy to professionally work through the financing portion of my purchase. I recommend this dealership to anyone looking to feel good about their purchase, and it certainly was worth the drive from Kingston for me! More

Purchase of Grand caravan I am giving Ralph Neale’s a 5 star rating as they had great customer service, friendly staff and fast financing approval! Thank you for getting me in I am giving Ralph Neale’s a 5 star rating as they had great customer service, friendly staff and fast financing approval! Thank you for getting me in the drivers seat of my new van something my family absolutely is loving !!! More

Great dealer First time dealing with this dealership. Everyone was great. Started dealing with Scott Manley and he was excellent but couldn't be there on the day I First time dealing with this dealership. Everyone was great. Started dealing with Scott Manley and he was excellent but couldn't be there on the day I went in so he made sure I was looked after with someone else. Would defintely recommend this dealer to anyone. More

Gotta get worse before it gets better. Took my 300C in because the drivetrain is making a noise. $1200 later it’s making the same noise and I’m told “we don’t know” “it’ll have to break bef Took my 300C in because the drivetrain is making a noise. $1200 later it’s making the same noise and I’m told “we don’t know” “it’ll have to break before we can fix it” xxx is that?? What if it breaking out my family in an unsafe situation!! NOT ACCEPTABLE! I’m done with this dealership, done with Chrysler and affiliates and I suggest everyone else exercise extreme caution in purchasing $40000 automobiles from this company. More

Great Buy Scott and the guys at Dodge helped me find my dream vehicle. Scott was very helpful and talked with me after hours to get the job done. Also, all the Scott and the guys at Dodge helped me find my dream vehicle. Scott was very helpful and talked with me after hours to get the job done. Also, all the other staff that I interacted with through the buying process at the dealership was very knowledgeable. From the financing process to on-boarding, the staff walked me through it. Although, I did have to wait over 3 hours for paperwork to get cleared. The staff went over and above to make it right. Definitely would recommend them. More

Stress free experience Thanks Mark Thompson and the Belleville Dodge team for making it easy for me trading my older truck in for a new one.. The service dept. is top notch Thanks Mark Thompson and the Belleville Dodge team for making it easy for me trading my older truck in for a new one.. The service dept. is top notch great people and hassle free. Highly recommended Belleville Dodge for service and buying of a new/used vehicle. Thanks everyone. More

Amazing experience Amanda was great, she was friendly and knowledgeable and really made us feel at ease. All of our questions were answered and the process was flawless Amanda was great, she was friendly and knowledgeable and really made us feel at ease. All of our questions were answered and the process was flawless and fast. I’m in love with my new Jeep Grand Cherokee! More

New try k Got a great deal on a 2019 Dodge Ram. Thanks, Amanda, for steering us in the right direction. Thanks, Lori, for your help and guidance. You girls made Got a great deal on a 2019 Dodge Ram. Thanks, Amanda, for steering us in the right direction. Thanks, Lori, for your help and guidance. You girls made our day!! More