Ralph Neale's Belleville Dodge
Belleville, ON
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1,132 Reviews of Ralph Neale's Belleville Dodge
Charged for work that was never done and proven by another dealership. As well as a warranty item never fixed. Nothing but disappointed in the customer service through the service department. another dealership. As well as a warranty item never fixed. Nothing but disappointed in the customer service through the service department. More
Great Service We had in mind what type of vehicle we wanted and Belleville Dodge was able to accommodate us. The staff were very pleasant and helpful to us and mad We had in mind what type of vehicle we wanted and Belleville Dodge was able to accommodate us. The staff were very pleasant and helpful to us and made our purchase happen. Everything was explained to us completely and we left satisfied customers! More
Great service and attitude Once we told the dealership the kind of car we wanted, they were able to find it in no time. We went to visit and filled out forms for financing, etc Once we told the dealership the kind of car we wanted, they were able to find it in no time. We went to visit and filled out forms for financing, etc. Once we came to pick up the vehicle, all the paper work was ready, the car look fantastic and service was very friendly. More
Had a terrible experience today I asked for a conventional oil change but when I got the bill it was synthetic for twice the price. On top of that I had a very small warranty claim the service gu conventional oil change but when I got the bill it was synthetic for twice the price. On top of that I had a very small warranty claim the service guy wouldn’t even look at. I have a box light in my truck that won’t stay in hole. He said I prob broke it myself so take it to Porthope for warranty. Doesn’t seem very professional to me it prob a $10 light. This is my third new Dodge truck all from Porthope but I did buy my Journey from you last year. I’ve been slowly making you my dealer of choice but after today I don’t think I’ll be back. The warranty refusal rubbed me the wrong way. So I called Porthope and they said of course it’s covered pop by anytime and we’ll change it. More
Very fast service. Great salesman. Love our new truck, can't wait to road trip. Very smooth process to go through. Great rates. Thank you all!! can't wait to road trip. Very smooth process to go through. Great rates. Thank you all!! More
Simple, fun and no pressure! Dave Steele made it easy for us to test drive multiple vehicles and find the right fit for us. He was super friendly and was able to easily answer any Dave Steele made it easy for us to test drive multiple vehicles and find the right fit for us. He was super friendly and was able to easily answer any and all of our questions while making us feel comfortable and not pressured in any way. We saw Andy McNulty throughout the day of our test driving and he was very friendly in offering us to test drive a truck that someone else had just test drove. Lori Conroy helped us on the finance side of things and was very thorough with her explanations and breakdowns of our purchase. She made us feel comfortable, explained all our options and never made us feel like we were just a number to her. Overall, we had a great experience at Ralph Neale's and look forward to purchasing through them again in the future. More
Very friendly and efficient service! Test drove the van on Saturday and picked it up by 3:30 on Monday. Very happy with our vehicle and our experience 🙂 on Saturday and picked it up by 3:30 on Monday. Very happy with our vehicle and our experience 🙂 More
Amazing Staff The staff at Belleville Dodge were great in helping my husband and I purchase our new Jeep. We worked with Matt(sales) and Deacon(Finance) and they kn The staff at Belleville Dodge were great in helping my husband and I purchase our new Jeep. We worked with Matt(sales) and Deacon(Finance) and they knew exactly what we were looking for. We traded in our old car and drove out with a new one that same day! We couldn't be happier with the outcome! Thank you Matt and Deacon for all your hard work! More
Very smooth transaction and very pleased with the whole experience. Sales and financial people were great. Had to deal with Covid making things delayed but overall it was great. We cannot blame anyone for experience. Sales and financial people were great. Had to deal with Covid making things delayed but overall it was great. We cannot blame anyone for Covid. All had great patience with the situation, which is a huge plus. More