Ralph Neale's Belleville Dodge
Belleville, ON
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1,132 Reviews of Ralph Neale's Belleville Dodge
Door-to-door service I have been extremely impressed with the professional and courteous assistance Becky in the service department has offered me. As a very busy workin I have been extremely impressed with the professional and courteous assistance Becky in the service department has offered me. As a very busy working mom, scheduling servicing for my vehicle is a challenge. Becky has been instrumental in coordinating vehicle pick ups and drop offs either at my home or workplace to minimize disruptions to my schedule, even on short notice. She has always been a pleasure to deal with and performs her job with an upbeat attitude. I know my vehicle is in good hands when she's organizing the maintenance. Great job Becky! More
Anson construction Excellent service every time I go into the dealer, always accomdating of my time. When I had a big issue with my truck Becky worked hard to get me int Excellent service every time I go into the dealer, always accomdating of my time. When I had a big issue with my truck Becky worked hard to get me into another truck while mine way in being worked on. She went out of her way to call around Kingston, because that's where I was working at the time, and find me a rental vehicle. She told me where she had found it and made arrangement for them to come and pick me up More
The very best I have ever dealt with After buying or leasing 23 vehicles so far in my life from various dealerships in various provinces, my experience with Ralph Neale's Belleville DCJ, After buying or leasing 23 vehicles so far in my life from various dealerships in various provinces, my experience with Ralph Neale's Belleville DCJ, is the very best I have ever experienced. My salesperson Andy McNutty was great to deal with and is a great salesperson, and I should know having been a sales consultant for many years as well as the grader for the Canadian Sales Profession Association. The the after sales service received from Becky Barriage continues the wonderful experience I have received from this dealership. She is competent, pleasant, helpful, and certainly an asset for developing strong customer relations. And Linda Duffy is cut from the same cloth. I have had 4 jeeps, a charger a number of oldsmobiles and a couple of fords, but because of dealings I have now had with all of these people, my future cars with be chrysler products and will be purchased from Ralph Neale's DCJ. And I have told my experience to all of my friends, who I am sure will be coming in to see Andy when their trade in time comes along. Sincerely Bill Machan More
Family Owned & Operated - Knowledgeable sales staff. When it came time to purchase a new vehicle, I spoke to Dave Neale about my purchase. Dave listened to the concerns that I had with the vehicle that I When it came time to purchase a new vehicle, I spoke to Dave Neale about my purchase. Dave listened to the concerns that I had with the vehicle that I was driving, and determined what my needs & wants were, in a budget that I could comfortably afford. I felt no pressure from Dave to purchase the vehicle, which is an experience that I have had in other Dealerships. One of the things that I like about this dealership is that it is locally owned and operated. My salesman, Dave, is the brother of the owner. I met Ryan Barclay who is a family member, and very pleasant. I also met Ralph Neale, the owner of the business. He was very professional and thanked me for my business. It is rare nowadays to have such a business connection in the family, and I feel that they would work hard to maintain my business. Max Gannon organized my financing, and was very clear about what my options were and gave me some advise on what he thought worked for me. I have also used the service department at Belleville Dodge for many years. I would not trust my vehicles with anyone other than my mechanic Jeff Sprague. He seems to be very knowledgeable about his profession and I have not had any call-backs for work performed. Overall, great experiences. I will return! More
Amazing people to work with. I have been dealing with Belleville Dodge for eleven years. The staff are caring, friendly and trustworthy . I would not go anywhere else for sure I have been dealing with Belleville Dodge for eleven years. The staff are caring, friendly and trustworthy . I would not go anywhere else for sure. More
Not very customer oriented If they don't have the model in stock that you are interested in, they insist on you signing a sales agreement and handing over your credit card info If they don't have the model in stock that you are interested in, they insist on you signing a sales agreement and handing over your credit card info for a vehicle which they may or may not be able to find you. It's an age old scam which most dealerships no longer use..beware..watch your wallet More
Outstanding and friendly family like service I have been dealing with Belleville Dodge for approx. 15 years on and off, well last year I went and bought a truck that I just was not happy with aft I have been dealing with Belleville Dodge for approx. 15 years on and off, well last year I went and bought a truck that I just was not happy with after only a year of ownership from another dealer, well the team at Ralph Neale's (Amanda Durant, Maxwell and Janice) made me feel down right like family understanding my frustration to get back into a Ram. After only 2 short days (went in on a Saturday picked up new truck Monday) not only was I back into a Ram, but a 2016 Ram Rebel and at one xxxx of a deal under MSRP with a few extra smoothed out along the way. With out these dedicated members I feel I would not have been able to walk out the door and into a dream special edition Ram. Whatever Ralph Neale and his team is doing, their doing it right and without any hassles or pressuring :) More
Outstanding and friendly family like service Been dealing with this service department for nearly 15 years, one of the few places even the wife feels comfortable coming and that I can trust in th Been dealing with this service department for nearly 15 years, one of the few places even the wife feels comfortable coming and that I can trust in there suggestions and give me a timeline to get the work done without breaking the bank. More
4th truck in 8 years It's been a treat dealing with Belleville Dodge, their sales staff are not only friendly but also very knowledgeable about the vehicles, thank you Rya It's been a treat dealing with Belleville Dodge, their sales staff are not only friendly but also very knowledgeable about the vehicles, thank you Ryan and Janice. More
the staff is what makes this place Last year i bought my 2012 dodge journey from Andy McNaulty ..he was amazing and friendly to work with. .got me a great deal on the journey and ony Last year i bought my 2012 dodge journey from Andy McNaulty ..he was amazing and friendly to work with. .got me a great deal on the journey and ony trade in. Thank you to them! I refer my friends to them too More