Ralph Neale's Belleville Dodge

New Grand Caravan Was browsing for a new van for my wife. After browsing the lot I went in and was greeted by Amanda. Amanda's knowledge and care through out the entire Was browsing for a new van for my wife. After browsing the lot I went in and was greeted by Amanda. Amanda's knowledge and care through out the entire experience was great. Whenever I had a question she was only a text away and was very friendly everytime I came to the dealership ( which was a lot). If you are ever in the market for a new vehicle Amanda's knowledge and customer care will put your mind at ease and that's why I highly recommend her. More

Excellent experience Purchasing my first brand new vehicle through Belleville dodge was the best decision. The staff were curtious, helpful, and excited for us! They assis Purchasing my first brand new vehicle through Belleville dodge was the best decision. The staff were curtious, helpful, and excited for us! They assisted with the financing and getting us on the road quickly and ensured we were happy. More

New Ram 1500 Outdoorsman Best discount off MSRP in the area. Definitely worth a look for anyone from Quinte West, Kingston, Prince Edward County, etc. The two Ram dealers in K Best discount off MSRP in the area. Definitely worth a look for anyone from Quinte West, Kingston, Prince Edward County, etc. The two Ram dealers in Kingston couldn't come close on price for the Ram and Belleville beat them on trade value. They had the vehicle I wanted in stock and didn't try to up-sell me to something else. The sales and management people remained accessible and responsive throughout the process. A different and better experience than most dealers. The salesman helps to find the right vehicle but then you sit with the business manager to talk price. Usually the sales person takes your "offer" and "presents" it to the business manager behind closed doors. Belleville's business model is closer to where the industry needs to go in my opinion. We had a bit of back and forth and it took until the next morning to work out an agreement but in the end I was extremely satisfied. The only thing better than a shiny new truck in the driveway is being able to look at it and not feel any buyer remorse or regrets! The delivery process was the most pleasant I've ever experienced. We went over the paperwork, exchanged keys, and then Janice familiarized me with the important features. I had already told Scott I wasn't interested in any additional accessories or programs so maybe he had relayed that to Janice. More

A few things to improve 1. I requested an oil change and was charged for an additional "piece of mind" inspection. This was not needed as it was done previously. 2. My pa 1. I requested an oil change and was charged for an additional "piece of mind" inspection. This was not needed as it was done previously. 2. My pain stick I prepaid for was misplaced. 3. I would have appreciated if I had been informed of the estimated cost to repair an issue with high/low beam function up front. 4. The dealership was to fix a recall issue with a brake warning. They missed completing the previous visit and I had to remind them that it needed to be fixed on this visit. The issue continues. 4. The shuttle service driver "Jenn" was friendly and professional. It was great to hear that she continues to admire the company given her 28 years of service. 5. The service manager has worked diligently to resolve communications issues regarding my concerns. For that I am appreciative and look forward to the brake issue being resolved asap. More

New Truck for Dad! Thanks for the great customer service. It's been my third vehicle purchased at this dealership and never had a problem. The employees are first class Thanks for the great customer service. It's been my third vehicle purchased at this dealership and never had a problem. The employees are first class at Belleville Dodge. More

returning customers The team at Ralph Neale's Belleville Dodge are fantastic...they are friendly and knowledgeable and from the moment you walk in until you pick up your The team at Ralph Neale's Belleville Dodge are fantastic...they are friendly and knowledgeable and from the moment you walk in until you pick up your keys you are treated like family...they are quick to answer any questions you may have ....there is never any pressure to buy....they truely leave the cars to sell themselves..we have bought 2 vans from them and we will be back to buy another Thank you so much From the Chapmam family More

Great buying experience! Very comfortable atmosphere, no pressure to buy. The salesman are willing to take the time to learn what you are looking for and help you make your de Very comfortable atmosphere, no pressure to buy. The salesman are willing to take the time to learn what you are looking for and help you make your decision. Final buying experience went great, there was not push to buy extras but went through all the options. Final pickup also was great, went through all the dials and buttons and features of the vehicle, and did a once over for any dings, scratches or issues. This visit was a second purchase so now my husband and I have two new vehicles from this dealership. Service staff are great to deal with as well! More

Recall service repair We recently had our Journey in for a recall repair and the experience was exceptional! Becky, the service advisor was very helpful and had our car bac We recently had our Journey in for a recall repair and the experience was exceptional! Becky, the service advisor was very helpful and had our car back to us ahead of schedule! More