The vehicle required an oil change. Race Toyota is closest Toyota dealership to my residence. I decided to call and make an appointment. It is 10 a.m.The call was answered by an individual that transferred me, upon my request to the "Service Department". Ring, Ring, Ring..Ring, Ring, Ring and then pickup by general voice mail. I left a message stating I would be calling Whitby Toyota instead.
They cannot take the time to take the call, and I will not now give them the time of day for my business.
"Hello Whitby Toyota. I have a vehicle needing an oil change. Could I bring it in tomorrow? Oh you are all booked up but will fit it into the schedule. Yes I will be glad to bring it in."
Thank you Whitby Toyota Service. For me you have always been #1.
Richard Charron, Seagrave, On