Preston Chevrolet Buick GMC Cadillac LTD

My experience at Preston GM was seamless when getting my recall repairs complete. I was quickly provided with a courtesy vehicle which allowed me to go about my day with no worries or hassle. recall repairs complete. I was quickly provided with a courtesy vehicle which allowed me to go about my day with no worries or hassle. More

Inquired with Stephen about a new Cadillac Optiq. Was told they don't do deals with out of town customers unless they come in. Ended up buying a Lyriq V Premium at another dealer. I'd avoid this plac Was told they don't do deals with out of town customers unless they come in. Ended up buying a Lyriq V Premium at another dealer. I'd avoid this place! More

Great service from everyone we dealt with. Very happy we chose to get our new vehicle from them Very happy we chose to get our new vehicle from them More

Excellent services and detailed explanation from every person we met in this dealer. Highly recommended! person we met in this dealer. Highly recommended! More

We left our vehicle overnight for a recall service without any shuttle or service vehicle to use for the meantime. Very disappointing coz they didn’t have a weekend schedule to offer which could have without any shuttle or service vehicle to use for the meantime. Very disappointing coz they didn’t have a weekend schedule to offer which could have been ok even without the rental. So we paid for Uber out of pocket. Recall was due becoz of the maker’s fault right? Why do the customer have to pay for the expenses? More

Today on Aug 28 2026, I had a unique experience at Preston langley, I was trying to a demo chevy bolt 2027 and contacted their dealership by Facebook marketplace app. Later some called me a booked m Preston langley, I was trying to a demo chevy bolt 2027 and contacted their dealership by Facebook marketplace app. Later some called me a booked me for Friday 26Th at 4:30 pm to view and buy the car. I drove all the way from Abbotsford to langly to see the car and showed the salesman their add and ask.to give me total quote. Salesman went to managers deck and brought back a quote for 38500 which showed different levies and taxes. I confronted that salesman that why there is about $3173 difference in the price, I should be paying only $357632 compare to $38550. I was amazed to hear that salesman said there is a mistake that why I should pay $38550. I my opinion this s a shadey and dishonest dealership and any doing business with them should be very careful and must check invoice what thay are charging. I will give them no start if there is a option. More

Service department generally very good but did miss one item needed to be looked at from 4 item list. item needed to be looked at from 4 item list. More

I worked with the incredible Graham Barr who got me a great deal on my Chevy Bolt. He was knowledgeable, no pressure, and friendly to boot. great deal on my Chevy Bolt. He was knowledgeable, no pressure, and friendly to boot. More

Over promises. Under delivers. That pretty much sums up my experience with the Service Department at Preston GM in Langley. The latest episode was not the first Under delivers. That pretty much sums up my experience with the Service Department at Preston GM in Langley. The latest episode was not the first. I realize there are challenges to running a smooth Parts and Service Department however, you’d think after these many years in business they’d have a system where they could at least provide a pretty good experience for their customers and their vehicles. After reading some of the reviews here, I’m puzzled why my experiences have been quite the opposite. With the high cost of maintaining a vehicle it’s important to me that the job and requested maintenance be done properly and that also includes using the same brand of oil the vehicle has used since day one as recommended by GM In case you are thinking they don’t make that certain brand anymore, they do. It’s a leading national high quality of oil that GM recommended since the vehicle was new. When asked what happened after being assured it would be, the finger pointing started. The service writer started making excuses, the counter staff (who promised the correct parts would be used) acted as if nothing happened and it all came down to the Parts Department. They messed up, I was told. The oil wasn’t ordered. For me, I’ve had enough. There are plenty of good independent auto repair shops in Langley that can get the job done without the charades of the Preston GM actors. I do not recommend Preston GM’s Service Department in keeping your highly prized vehicle in top performance. Regards, More

Very professional,good communication,work was done quickly and staff were friendly. Cost off work done was expensive but worth it quickly and staff were friendly. Cost off work done was expensive but worth it More