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Premier Chevrolet Buick GMC

Windsor, ON

4.4
332 Reviews

500 Division Rd

Windsor, ON

N8X 5C4

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332 Reviews of Premier Chevrolet Buick GMC

March 07, 2026

I have been going there fir years mind you with different cars.....this was the worst experience I ever had with them ....I waited a day and a half for a simple hour job to fix the power steering leak .....I More

by sandymoore667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard
Mar 13, 2026 -

Premier Chevrolet Buick GMC responded

Hi Sandy, thank you for sharing your feedback and for being a long-time customer. We’re sorry to hear that this recent experience did not meet the level of service you’ve come to expect from us, particularly regarding the wait time and difficulty reaching our team. Your comments are important and will be shared with our service department so we can improve our communication and processes. We do appreciate your kind words about our staff member, and we hope to have the opportunity to provide you with a much better experience on your next visit.

March 05, 2026

My last appoitment went very well. New service people are refreshing to meet. Good job fellas. More

by jefkat17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I have a hard time remembering names.
Mar 13, 2026 -

Premier Chevrolet Buick GMC responded

Thank you for the great feedback! We're glad to hear your last appointment went well and that you had a positive experience with our service team. We appreciate your support and look forward to seeing you again at your next visit.

March 05, 2026

I was treated with such kindness and respect here. I was welcomed with a smile and treated with hospitality. My sales associate Bozena was very knowledgeable and understood what I was looking for. I w More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bozena Zag, Melissa Cappeli,
Mar 13, 2026 -

Premier Chevrolet Buick GMC responded

Thank you, Kathy, for the wonderful review! We're so happy to hear you felt welcomed and well taken care of during your visit. Bozena takes great pride in providing a knowledgeable and comfortable experience for her customers, and we're glad she was able to help you find exactly what you were looking for. We truly appreciate your kind words and support. Enjoy your vehicle, and we look forward to seeing you again!

February 27, 2026

Rude, incorrect information, misdiagnoses-checking wrong part, not listening to client, several appointments to fix More

by Gabriela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al? Service desk
February 26, 2026

They get your car in on time and the service was done in a timely manner . Dropped me off at home and picked me up to get my car after the service was done. I couldn't ask for any better . More

by DMalenfant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names
Mar 23, 2026 -

Premier Chevrolet Buick GMC responded

Thank you for your kind review! We’re glad to hear everything was completed on time and that our pickup and drop-off service made your experience even better. We truly appreciate your support!

February 26, 2026

Car still not repaired Needs to go back a third time as work was not fixed the first or second time More

by phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Way to many questions
Mar 13, 2026 -

Premier Chevrolet Buick GMC responded

Hi Phil, thank you for bringing this to our attention. We’re sorry to hear that your concern has not yet been fully resolved and understand how frustrating multiple visits can be. This is not the experience we want for our customers, and we would appreciate the opportunity to review the situation and make it right. Please contact our service team so we can assist you further and work toward a proper resolution

February 24, 2026

The service was acceptable. Not amazing but also not terrible. The person at the service desk was polite, not overly friendly, but he did his job. There is room for improvement More

by evelynouellette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Qaqish
Mar 13, 2026 -

Premier Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback. We’re glad to hear our service advisor was polite and able to assist you, but we appreciate your honest comments about your overall experience. We’re always working to improve and provide a higher level of service, and your feedback helps us do that. We hope to provide you with an even better experience on your next visit.

February 21, 2026

Advisor was very friendly and prompt with service as well as tech story very thoughrough of complaint More

by Spencerleclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rohan
Mar 13, 2026 -

Premier Chevrolet Buick GMC responded

Hi Spencer, thank you for the great feedback! We're glad to hear your advisor provided friendly and prompt service, and that our technician was thorough in addressing your concern. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.

February 20, 2026

A new dealership to me and very pleased with the service and the time that they said it would be ready was right on time. More

by loisdr60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha
Mar 23, 2026 -

Premier Chevrolet Buick GMC responded

Thank you for your kind words! We’re so glad your first experience with us was a positive one and that everything was completed right on time. We truly appreciate your support and look forward to seeing you again!

February 20, 2026

The literal worst experience I’ve ever had in my life. I bought my first vehicle from them $82,000 paid cash (sales rep was great). The remainder of the experience was a disaster which lead to a pocket fu More

by jordanjamesnicholls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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