Premier Chevrolet Buick GMC

The service was acceptable. Not amazing but also not terrible. The person at the service desk was polite, not overly friendly, but he did his job. There is room for improvement Not amazing but also not terrible. The person at the service desk was polite, not overly friendly, but he did his job. There is room for improvement at this dealership. More

Advisor was very friendly and prompt with service as well as tech story very thoughrough of complaint as tech story very thoughrough of complaint More

The literal worst experience I’ve ever had in my life. I bought my first vehicle from them $82,000 paid cash (sales rep was great). The remainder of the experience was a disaster which lead to a pocket fu I bought my first vehicle from them $82,000 paid cash (sales rep was great). The remainder of the experience was a disaster which lead to a pocket full of lies, delayed delivery, being treated like xxxx from the finance manager due to not wanted extender coverage - she then called my insurance company and told them she represented me and to cancel my insurance causing us to not have a vehicle for 10 days finally after that I re stated the insurance on my old vehicle which cost me a fee. One year later because I liked the first part of my experience with the sales rep I went back to him assuming all the issues the first time were from the manager. Leased a truck ($18,000) and again a Landry list of problems - mainly: they told me I could have the truck immediately but I would just have to bring it back for 2 hours to fix a scratch so I wouldn’t be dinged for it upon return, no problem I’ll bring my laptop and get some work done. They ended up keeping it for a week then which I was out of town so I couldn’t pick it up for two weeks, the loaner vehicle they gave me had a foul smell of cigarettes and had enough gas to get me less than 5km as I was on my way to work and already rushed. this entire time they kept the truck from me they were charging me for the lease and would not reimburse me or make up for anything that had happen. I WILL NEVER BUY A VEHICLE FROM THEM AGAIN. Your loss, I spend 100k on vehicles for the first and last time. More

A new dealership to me and very pleased with the service and the time that they said it would be ready was right on time. and the time that they said it would be ready was right on time. More

Work was completed as stated and priced. Kept on contact with me as well. Thank you Kept on contact with me as well. Thank you More

I would recommend Premier dealership to anyone. Service desk was friendly and helpful when explaining what I thought needed to be done to my car. Service desk was friendly and helpful when explaining what I thought needed to be done to my car. More

I was pleased with the work. I have to apologize because I wasn't the most patient customer.But I did appreciate when I apologized to the parts guy he seemed to accept it.The driv I have to apologize because I wasn't the most patient customer.But I did appreciate when I apologized to the parts guy he seemed to accept it.The driver was very nice also.So thanks for the help. Sincerely Janet Bowen. More

Serviced the car right away. The staff offered refreshments in the waiting room. The whole experience was efficient The staff offered refreshments in the waiting room. The whole experience was efficient More