Back

Premier Chevrolet Buick GMC

Windsor, ON

4.4
210 Reviews

500 Division Rd

Windsor, ON

N8X 5C4

Directions

By Type

210 Reviews of Premier Chevrolet Buick GMC

May 16, 2025

Was very helpful in letting me know what needed to be done to maintain my vehicle without pressure . Explained what should be done in order to keep it running smoothly. More

by Isabelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ala Qaqish, Jordan Smith
Jun 18, 2025 -

Premier Chevrolet Buick GMC responded

Hi Isabelle, Thank you so much for your kind words! We're glad to hear you had a positive experience and that our service advisor was able to provide helpful, pressure-free guidance. It's important to us that our customers feel informed and confident in the care of their vehicles. We'll be sure to pass along your feedback to the team—it means a lot! We look forward to serving you again in the future.

May 15, 2025

The oil change was fine. Booked an appointment and still waited over 2 hours. Further, I was disappointed that I wasn’t advised of the required service requirements when I ma More

by Rdimaio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Jun 18, 2025 -

Premier Chevrolet Buick GMC responded

Hi Rdimaio, Thank you for your feedback. While we're glad the oil change went well, we're sorry to hear about the delay and the lack of clarity regarding additional service requirements. We understand how frustrating it is to be informed of a significant cost only at the time of your appointment—especially after asking about it in advance. This isn’t the experience we aim to provide, and we sincerely apologize. Please feel free to contact our management team at 519-969-6000 so we can better understand the situation and work toward a resolution.

May 14, 2025

This dealership is focused on customer satisfaction, and fostering a long term relationship with you. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Jun 18, 2025 -

Premier Chevrolet Buick GMC responded

Hi Joe, Thank you so much for your fantastic feedback! We truly believe in putting our customers first and building strong, lasting relationships. Your kind words really energize our team to keep delivering the best service possible. We look forward to continuing this journey with you and making every visit a great experience!

May 12, 2025

⸻ 5 Stars – Fantastic Experience at Premier Chevrolet! We recently purchased a vehicle from Premier Chevrolet in Windsor, Ontario, and the entire experience was outstanding from start to fin More

by Ranner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn , Shane and Darla
Jun 18, 2025 -

Premier Chevrolet Buick GMC responded

Hi Ranner, Wow — thank you for the incredible 5-star review! We’re thrilled to hear that Sean, Shane, Darla, and the entire Premier Chevrolet team made your vehicle purchase such a smooth and enjoyable experience. Going the extra mile (even on days off) is what we strive for, and it’s wonderful to know it made a difference for you. Your recommendation means the world to us, and we’re grateful to have had the chance to assist you. Enjoy your new vehicle, and we look forward to serving you again down the road! Warmest thanks, The Premier Chevrolet Team

May 12, 2025

Couldn’t solve my problem. Didn’t follow my instructions. Waste of my time. There is no way that the problem wouldn’t have happened if they started my car at 7am. If the eng More

by Walterm1951
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who it was
Jun 18, 2025 -

Premier Chevrolet Buick GMC responded

Hi Walterm1951, Thank you for sharing your concerns. We’re sorry to hear that your issue wasn’t resolved and that your instructions weren’t fully followed. We take feedback like this seriously and want to better understand what happened. Please reach out to our management team at 519-969-6000 so we can discuss your situation and work toward a solution.

May 12, 2025

Ive been to this dealership a couple times before and it's always been fine. A few days ago I called to make an appointment for an oil change, and she mentioned an inspection. I said yes that's great, be More

by Brittany.watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Smith
Jun 18, 2025 -

Premier Chevrolet Buick GMC responded

Hi Brittany.watts, Thank you for your honest feedback. We’re sorry to hear that your recent visit didn’t meet your expectations, especially regarding the inspection and the communication about your vehicle’s issues. We understand how frustrating it is to feel uncertain about repairs and costs. We’d like to review your concerns and work with you to find a satisfactory solution. Please contact our management team at 519-969-6000 when you have a chance.

May 11, 2025

Car spent the whole day there for a n oil change and was not done. I have almost $40 in transportation to and from dealer. No apology from dealer staff “ you keys are in it” is what I got. Really, a Cadilla More

by Cdparent6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Smith
Jun 18, 2025 -

Premier Chevrolet Buick GMC responded

Hi Cdparent6, Thank you for sharing your experience. We sincerely apologize for the delay and lack of proper communication during your recent visit. This is not the service standard we aim to provide, especially at a dealership of our caliber. We’d like the chance to make this right. Please contact our management team at 519-969-6000 so we can discuss your concerns and find a solution.

May 10, 2025

Thce gentleman who served me was excellent. couldnt be better. I hope he stays with you for many years. More

by String3496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name. Sorry.
Jun 18, 2025 -

Premier Chevrolet Buick GMC responded

Hi String3496, Thanks so much for the great feedback! We're really happy to hear you had such a positive experience with our team. We’ll be sure to share your kind words with everyone!

May 08, 2025

helpful and courteous staff. Colorado Santa Rosa is an excellent salesman. A pleasure dealing with this dealership. More

by nryaworsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Jun 18, 2025 -

Premier Chevrolet Buick GMC responded

Hi nryaworsky, Thank you for your kind words! We’re glad to hear you had a great experience with our helpful and courteous staff. Corrado Santarossa was indeed a fantastic member of our team, and although he’s now retired, we’re proud to have had him with us. We appreciate your support and look forward to serving you again in the future!

May 01, 2025

Needed oil ASAP as I drive 1200 KM/Day and I left the truck on Easter Sunday in the afternoon got a call on Monday at 10:30 AM truck was ready. Amazing service, thanks. More

by John Narsa
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
...
4
...