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Precision Hyundai
Calgary, AB
653 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 14, 2012
My partner bought a gorgeous 2012 Sante Fe Sport in Fall of 2012 from here. Upon arriving, the salesman, in an attempt to be funny and "raz" my partner, ended up being very insulting. We were on time for of 2012 from here. Upon arriving, the salesman, in an attempt to be funny and "raz" my partner, ended up being very insulting. We were on time for our appointment to close the deal. After waiting 45 min, with no one explaining what was going on, I approached reception. Instead of an apology, the receptionist was so extremely rude, patronizing and condescending. She started explaining that appointments are scheduled one after the other and that sometimes they go over time. Really? Thanks for that elegant explanation. She was basically yelling near the end of the conversation where it got to the point that I had to say, "unless the next words out of your mouth are an apology, I don't want to hear it." The woman who helped us actually pay for the vehicle and sign all the documents was very helpful. I could tell it was the last appointment of the day and that she hates her job but all in all, average service. One of the FOBs was broken up purchase, as well as the back door of the vehicle. We were also missing the owners manual to the vehicle. We were assured that these would be taken care of. After 3 visits to the dealership, 2 phone calls, the run around and a lot of BS, nothing has been done. The "manager" seems to always be out of the office and the person we actually dealt with to purchase the vehicle is never working. Horrible place. So disappointing. So much so, I am willing to drive an extra 30 min to another dealership just to get treated like a decent human being. Upon speaking to 2 other Sante Fe owners who dealt with precision, their reviews were the same: horrible customer service. More
by Grino
Employees Worked With
Aseef
Helpful September 15, 2011
This dealership is HORRIBLE!!! once they have your money they could care less about you. Two days after I bought my vehicle form them it felt like the engine was going to fall out. After two trips to the se they could care less about you. Two days after I bought my vehicle form them it felt like the engine was going to fall out. After two trips to the service department they had no idea what was wrong. They sent me to the actual dealership that makes my vehicle and told me to use warrenty. Olny problem being warrenty does not cover water in the engine from a engine shampoo.The dealership told me straight up they will assume no responsibility for this vehicle. Now I`m left with a bill of $1200 and no vehicle for three days. They also refused to give a loaner so again trapped at home and money flying out the door due to a issue this dealership caused. STAY AWAY they will ignore you and treat you like dirt. More
by boosers
Employees Worked With
Ray Leblanc and Omar
March 03, 2011
I have had nothing but problems with Precision Hyundai in SW Calgary. I'm pretty naive when it comes to cars and they saw me coming from a mile away! They are complete and total rip off artists! All kinds of SW Calgary. I'm pretty naive when it comes to cars and they saw me coming from a mile away! They are complete and total rip off artists! All kinds of problems: Bought the cart on a Friday and on Monday had to bring it back for a "wheel alignment" (at my cost). They tried to tell me it was my driving but the car only had 68kms at that point! Lol! (and I swear I only drove it home and then to work on Monday; and that's when I noticed the issue) The "wheel alignment" has been done three times since. Last time I declined and took it to a mechanic who works on heavy duty vehicles and has over 20 years of experience. He told me the alignment was "perfect" (his words not mine) while the dealership told me it was "getting to a dangerous point" (again their words not mine)! The tires only lasted 25,000kms? Out right lies and different explanations depending on who I talked to! Every single time I've taken my car in for a service they have suggested some sort of repair? Yet when I questioned them about the vehicle's quality they didn't think spending $3000.00 on repair (outside normal maintenance and service) on a 2009 reflected a quality issue? I tried to complain to Hundai Corp. but their answer was a mixture between "so sad to bad" and "you should of known better". I'm trying Calgary Hyundai now so we'll see? Sounds like Hyundai isn't the company we thought it was, regardless of the dealer? My new second vehicle (or any other vehicle) will definitely not be a Hyundai! More
by Preetimus
Employees Worked With
Sean Robinson, Linda Taylor
