Porsche Centre North Toronto

⭐ 1/5 – Extremely disappointing customer service from Porsche Canada I had one of the worst customer service experiences I’ve ever had dealing with Justin at Porsche Canada. I have been reporting a Porsche Canada I had one of the worst customer service experiences I’ve ever had dealing with Justin at Porsche Canada. I have been reporting abnormally high oil consumption on my Porsche Cayenne Turbo since purchase, while the vehicle was still under warranty. Porsche repeatedly dismissed the issue and told me this was “normal.” Burning 8 liters of oil between oil changes on a daily-driven vehicle is not normal, has never been on a track, and Porsche failed to diagnose the real issue while the car was under warranty. Now that another Porsche centre has confirmed an oil leak as the cause, Porsche Canada is refusing to take responsibility. Justin was rude, arrogant, dismissive, and completely unprofessional. I asked multiple times to speak to a manager — he flat out refused. I asked to speak to the original representative who opened my claim — he refused again and said “I’m the only person you’ll be talking to today.” He then told me Porsche had made their “final decision,” that nothing would be escalated, and disconnected the call on me. That is unacceptable behavior, especially for a premium brand that prides itself on customer experience. Thankfully, when I called back, I was able to reach my original representative who immediately escalated the situation, which proves Justin’s behavior was unnecessary and misleading. Justin should not be handling customer relations without serious retraining. His attitude alone is enough to make customers walk away from the brand. Think twice before purchasing a Porsche if this is how loyal customers are treated when a real issue arises. I will definitely not be coming back, and Porsche Canada should take accountability for both the mechanical failure and the way this situation was handled. More

My thanks and appreciation for repairs to my vehicle (Cayman GTS) completed on Christmas Eve! Fitting this in during the busy Christmas season, finding the issue and completing the fix literally saved t (Cayman GTS) completed on Christmas Eve! Fitting this in during the busy Christmas season, finding the issue and completing the fix literally saved the day. A special thank you to Abdul, Sam and the master technician (or shall I say phenomenal detective?!!) More

I recently visited Porsche Centre North Toronto for service on my 2018 Porsche Macan S, and the experience was exceptional. The team was professional, knowledgeable, and attentive, ensuring every detai service on my 2018 Porsche Macan S, and the experience was exceptional. The team was professional, knowledgeable, and attentive, ensuring every detail was handled with care. Their excellent customer service and expertise made the process seamless. Highly recommend! More

An exceptionally efficient dealer with a team of friendly, professional staff. They respond to appointment requests promptly and ensure a smooth, hassle-free experience from start to finish. Highly friendly, professional staff. They respond to appointment requests promptly and ensure a smooth, hassle-free experience from start to finish. Highly recommended for their outstanding customer service and attention to detail. More

I recently had the pleasure of experiencing exceptional service on my Cayenne, and I couldn't be more impressed with Mark K.'s attention to detail. His dedication to providing stellar service is truly comm service on my Cayenne, and I couldn't be more impressed with Mark K.'s attention to detail. His dedication to providing stellar service is truly commendable and is rare to find. His leadership skills are evident in the seamless coordination of the service process, ensuring that every task was carried out with precision. Mark's ability to lead by example and foster a positive working environment speaks volumes about his commitment to excellence. It's a testament to his exceptional work ethics and leadership qualities that significantly contribute to the outstanding service provided. More

Friends and colleagues have referred me to Prosche Centre North Toronto because of their good reputation, and it certainly proved to be excellent advice. I ended up purchasing a Porsche Taycan with the ri North Toronto because of their good reputation, and it certainly proved to be excellent advice. I ended up purchasing a Porsche Taycan with the right combination of options, and Erica Zhao, the Sales Executive, was professional, patient, extremely knowledgeable and goes beyond expectations in finding the right car for me, and keep me updated on the progress. My wife, who usually holds extremely high standards, was even more impressed than I was on the service rendered. In the end, I was very pleased to find the right car. Certainly Porsche Centre North Toronto deserves their excellent reputation. Highly recommended. More

I was very pleased with the repair on my Cayenne that Eric Kee and the service group did on my vehicle. The vehicle was returned as new and a lot of work was put into the vehicle. The service from Eric Eric Kee and the service group did on my vehicle. The vehicle was returned as new and a lot of work was put into the vehicle. The service from Eric was exceptional as all the service from Porsche North Toronto has been. Bern Jackson More

Worst Porsche dealership in North America. Don’t buy your car from here. The owner and managment are a bunch of scammers. Don’t buy your car from here. The owner and managment are a bunch of scammers. More

Leslie was an exceptional help in finding the perfect vehicle for us. Made it very easy and comfortable experience! Would recommend to anyone looking for a simple and easy deal vehicle for us. Made it very easy and comfortable experience! Would recommend to anyone looking for a simple and easy deal More

Good location easy to access. Employees are very friendly and eager to help. Sales executive is very knowledgeable about the product he is selling. Employees are very friendly and eager to help. Sales executive is very knowledgeable about the product he is selling. More