Porsche Centre Calgary

Rude. I am a student that dropped my Porsche macan off to get some warranty work done to it, and I had to go back and get some things out of my car because I am a student that dropped my Porsche macan off to get some warranty work done to it, and I had to go back and get some things out of my car because they had to keep the car longer than expected. Once I went in the lady at the front desk didn't even look at me until I went up to her and when I asked where I needed to go she just pointed.. I assumed she was talking about the parts desk so I went over there and 2 of the workers were just talking right in front of me and pretending like I wasn't even there, I finally rang the stupid bell they have in the desk and he was like "do you need help.." and I told him that I need stuff out of my car and he then said to me "that's no a parts issue talk to the girl at the front" so I told him I already talked to her and he was like "yes but it's not a parts issue" I responded "so who's issue is it and can you get them".. Overall terrible customer service and it's like they don't care about their clients even though you're the ones that have a Porsche. No T no shade but like step it up. It's embarrassing to say you purchased your car from this dealership because everyone knows how rude and snotty they are. More

Hard to buy from these guys I own two Porches and they were bought from Toronto and Edmonton, enough said? I visted the showroom while having my Macan in service. I asked the sal I own two Porches and they were bought from Toronto and Edmonton, enough said? I visted the showroom while having my Macan in service. I asked the saleman what's the displacement of the Cayenne because my wife wants a bigger suv, the answer was "Does it matter"? Don't know if it means the engine size means nothing or you probably can't afford it so why bother. Some salemen there really try hard to make you buy somewhere else. The only positive that day was another saleman called Andy saved my impression of the dealership a lot. More

Neutral experience - could have been turned into a Sale! I visited Porsche Center Calgary last month shopping for a Cayenne. Tanja was courteous and professional, gave us the information we needed. She wa I visited Porsche Center Calgary last month shopping for a Cayenne. Tanja was courteous and professional, gave us the information we needed. She was very upfront and straight forward on all the information which we perceived as confidence and prestige in the brand. I was clearly told that they could work out favorable numbers if I took a stock vehicle. We test drove the Cayenne, looked at various options, valued our trade and it looked like we would go for it. After the initial positive experience, we wanted to make a decision but wanted another test-drive for a higher model of Cayenne before we decided which model we're buying. It was tough to get a second visit, our appointment was pushed by an hour and given to another person which didn't work for us so we cancelled the appointment. We expected a call-back to re-schedule the appointment which didn't happen for a week. It felt like they were very busy, I won't say they didn't value my time and business but they just didn't do enough to get me back to the dealership. The follow-up came after we had tried few more options and finalized another brand of vehicle. I got a very professional email response after i told them I went for something else. I firmly believe they could have had me as a customer by reaching out to me in a timely manner, may be they could take some lessons from the review and do it better with others. Though whenever I'm shopping again, I'd give them another chance. More

Porsche Centre Calgary extreme customer service This was the worst dealership I have dealt with in my life. I put down a deposit for a car during my first visit to Porsche Centre Calgary because This was the worst dealership I have dealt with in my life. I put down a deposit for a car during my first visit to Porsche Centre Calgary because I knew exactly what I had wanted, regardless of the fact that the sales person was very rude and looked down on me because I was a student and a newcomer to Canada. The salesperson was impatient with answering my inquiries and also mocked my English abilities. I had explained my dissatisfaction of the service I received to the manager at the time, however there was no follow-up after my visit. Not an apology, or thank you email for my deposit, or anything. After careful consideration, I decided that the car was not worth the frustration of dealing with the business so I went to get my deposit back. On the day that I got my deposit back, the salesperson went on to blame another colleague for lack of communication — this was not the first time. I felt like the employees there were quick to point fingers at their colleagues with no one taking responsibility. Perhaps it is because of the fact that Porsche Calgary Centre is the only authorized dealer in all of Calgary area that the employees feel like they can treat their customers however they wish.. They know that customers have no other choices in where they can order a Porsche so that they feel like they do not have to offer good customer service. I was extremely stressed about this situation and asked many people about their experiences when ordering their Porsche (people in the Porsche Club Wild Rose Region and my close friends who recently bought cars from different Porsche Centres in Canada). They were also shocked to hear about the service that I received and all said that they had received excellent service at the other Porsche centres. I will never recommend Porsche Centre Calgary to anyone from now on. I would rather recommend them to order from Vancouver, where I personally had a far better service experience or to Toronto, where all my friends are very satisfied with their exceptional Porsche service. Thanks to the extremely poor customer service at Calgary Porsche, I had to get my deposit back, which was very hard decision for me because I had been a Porsche fan for many years. I will never consider buying Porsche again as long as I live in Calgary from this dealership. More