Ponoka Chrysler Jeep Dodge

Same xx different dealership Don't believe the typical car sales man xx on how great their service is and great the dealership is. Last year I picked out a new $80k truck I wanted Don't believe the typical car sales man xx on how great their service is and great the dealership is. Last year I picked out a new $80k truck I wanted but I wanted it in black. They tracked it down and it was supposed to be the same but different coulor interior. When it showed up they threw on $2 mud flaps, it did not have the same Crome package, and the black paint had white patches. They keep trying to push the truck on me saying the white will fade. Had to go back 4 times to get them to fix it properly and re paint the truck. For my troubles they were supposed to give me some credit for future service. I was so pissed off it took me a year to go back. I called the week before and talked to their service girl and booked an appointment for Monday to service my truck and add air bags. I dropped it off Sunday night and called to check in on Tursday they did not start it and was trying to get stuff lined up. Stopped by Thursday night and it just went on the lift. Called Friday and talked to the same service girl and all of her xxxxy attitude to see when my truck would be done. She let me know I will get my truck back when they are done with it and if it was not ready today it would be after the long weekend. I had to get grouchy to get my truck out today and now I find no credit on my account... So if you are going to make a trip to deal with this dealership I suggest you save your gas. More

Good people Doug runs a good ship in Ponoka. Good people to deal with. I have never had a problem with this dealership as to this date. Would recommend them with Doug runs a good ship in Ponoka. Good people to deal with. I have never had a problem with this dealership as to this date. Would recommend them with no problem. More

2015 Ram All staff very professional. Vehicle ready as promised, thorough explanation of all features. I have bought several vehicles from here and would recom All staff very professional. Vehicle ready as promised, thorough explanation of all features. I have bought several vehicles from here and would recommend others to do so. More

Very friendly and Helpful Mark made the process very simple and got me the best deal he could. i never felt pressured into buying a vehicle and he made sure that, after searchi Mark made the process very simple and got me the best deal he could. i never felt pressured into buying a vehicle and he made sure that, after searching around for a while, i got the best vehicle possible. He would never have sold me a vehicle that he didn't trust himself! Karrie made the financial part of the deal very simple and quick, calling my insurance company ahead of time and ensuring all the paperwork was ready for me. My experience here was of top service and quality, and im sure ill be back in the future! More

No Pressure Sale My wife and I test drove several makes and models over the span of a few days. Eldon was a great help in making sure we got the vehicle that suited us My wife and I test drove several makes and models over the span of a few days. Eldon was a great help in making sure we got the vehicle that suited us best and never pressured us to buy any particular vehicle or "up" sell us. Once we made our decision he located the exact model and options we wanted. 100% Hassle free, Thank you Eldon More

Great experience! Mark was very friendly and helpful, and we never felt pressured! He helped get us into the exact vehicle that we were looking for, and for the price t Mark was very friendly and helpful, and we never felt pressured! He helped get us into the exact vehicle that we were looking for, and for the price that we were comfortable paying! Karrie was also awesome to deal with-very knowledgable and easy to talk to! Thanks! More

Great service!!! My husband and I were very pleased with this dealership and the people that work there are awesome!!! They are very fast with everything and very plea My husband and I were very pleased with this dealership and the people that work there are awesome!!! They are very fast with everything and very pleasant!!! We felt very comfortable the whole time!!! Highly recommend this dealership and will be telling people about this dealership!!!!! More

New Purchase This is my second Ponoka purchase in the last 17 months and I was happy with the services provided by Mark and Karrie. A great experience and they wor This is my second Ponoka purchase in the last 17 months and I was happy with the services provided by Mark and Karrie. A great experience and they worked hard to fit into my busy work schedule. The new truck is fantastic but I was a bit dissappinted the truck arived with only rear mud flaps. Typically they arrive fully ready. That said, Mark did get it in on a short turn around and overall I am very happy. On another pricing note, I did find the accessories were higher than the city, nearing 50% more in some cases. I would definitely purchase here again. Thanks Mark and Karrie. More

Exceptional Service! The title says it all, we had exceptional service from the first moment that I spoke with Mark regarding the purchase of our 2015 Jeep Grand Cherokee. The title says it all, we had exceptional service from the first moment that I spoke with Mark regarding the purchase of our 2015 Jeep Grand Cherokee. Mark took extra time and care to try and find us exactly what we were looking for. We now have exactly what we want and I couldn't be happier. Our purchase was very easy and very organized from start to finish. Friendly dealership, excellent sales person and a very organized and helpful finance person. More