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Ponoka Chrysler Jeep Dodge

Ponoka, AB

4.6
518 Reviews

6510 39 Ave

Ponoka, AB

T4J 1J8

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Showing 518 reviews

May 26, 2015

Excellent Service Department I brought my vehicle in for a service appointment and I was really pleased. The staff were courteous and very professional. I also ordered some floo More

by P&J Duggan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Waldern, Trevor Bos, Sean Folkerts
May 28, 2015 -

Ponoka Chrysler Jeep Dodge responded

Thank you for coming onto Dealer Rater and writing us a great review! We look forward to continued business with you!

May 23, 2015

Staff that go above and beyond Staff were polite and professional. Provided good explanations of vehicle safety and performance. They make you feel welcome and offer coffee and snac More

by Peggy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sieben
May 28, 2015 -

Ponoka Chrysler Jeep Dodge responded

We always aim to please our customers and we are happy you are satisfied with us! Thank you for writing us a great review!

May 18, 2015

Same xx different dealership Don't believe the typical car sales man xx on how great their service is and great the dealership is. Last year I picked out a new $80k truck I wanted More

by Kmackay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eldon Johnson, Karrie Byckal, Amanda Jamieson
Jun 05, 2015 -

Ponoka Chrysler Jeep Dodge responded

Let me start by apologizing that you did not have a good experience. After reading your review, I checked into your file, the truck was transferred in from another dealer, and indeed it did have a blemish in the paint, which was repaired, and you signed a sheet saying you were happy with the truck. It also came with mudflaps installed by the other dealer not us. These mudflaps were removed and replaced. There also was a credit set up for you which you used already. The most recent experience was compounded by work being added to the truck once in our possession, we thus had to re-schedule time to complete it all, and being the week prior to a long weekend it is always booked full. I hope that this explanation will assist you to understand what happened from the dealer perspective

May 16, 2015

Good people Doug runs a good ship in Ponoka. Good people to deal with. I have never had a problem with this dealership as to this date. Would recommend them with More

by Ripley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Brown, Eldon Johnson, Crystal Waldern, Karrie Byckal
May 28, 2015 -

Ponoka Chrysler Jeep Dodge responded

Thank you! We appreciate you coming to Dealer Rater to write us a positive review!

May 11, 2015

2015 Ram All staff very professional. Vehicle ready as promised, thorough explanation of all features. I have bought several vehicles from here and would recom More

by boywonder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eldon Johnson, John Wynnychuk, Karrie Byckal
May 11, 2015 -

Ponoka Chrysler Jeep Dodge responded

Thank you for your continued business with us at Ponoka Chrysler! We appreciate you taking the time to come here to give us a positive review! We hope you are enjoying your new truck!

May 04, 2015

Good customer care I take my jeep for service at Ponoka Chrysler .i am fully satisfied by the dealings at service department.friendly and knowledgable staff. Good custo More

by Rubi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Waldern
May 01, 2015

Very friendly and Helpful Mark made the process very simple and got me the best deal he could. i never felt pressured into buying a vehicle and he made sure that, after searchi More

by zims123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sieben, Karrie Byckal
May 04, 2015 -

Ponoka Chrysler Jeep Dodge responded

Thank you for the great feedback! We hope you are enjoying your new vehicle!

April 26, 2015

No Pressure Sale My wife and I test drove several makes and models over the span of a few days. Eldon was a great help in making sure we got the vehicle that suited us More

by Carter2014
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eldon Johnson
May 04, 2015 -

Ponoka Chrysler Jeep Dodge responded

Thank you for taking the time to come to Dealer Rater to give us a review! We appreciate your business!

April 24, 2015

Great experience! Mark was very friendly and helpful, and we never felt pressured! He helped get us into the exact vehicle that we were looking for, and for the price t More

by minivanmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sieben, Karrie Byckal
Apr 24, 2015 -

Ponoka Chrysler Jeep Dodge responded

Thank you for the great review! We hope you are enjoying your new wheels!

April 12, 2015

Great service!!! My husband and I were very pleased with this dealership and the people that work there are awesome!!! They are very fast with everything and very plea More

by Ashley101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Brown, Karrie Byckal, Les Sherrer
Apr 13, 2015 -

Ponoka Chrysler Jeep Dodge responded

Wow! Thank you for the great review! We really appreciate you taking your time to send us some feedback!

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