Plaza Nissan

personalized I liked the idea as the old saying goes there never a stupid question. That all introduce who we deal with and why recommend service to be done at dea I liked the idea as the old saying goes there never a stupid question. That all introduce who we deal with and why recommend service to be done at dealership pros and cons. This is my first new car and from sales Brock to David all went smooth More

Made to feel Important This is my first dealing with Nissan and it was worth it. Everyone made us feel special. The evening was great to make it better and comfortable to This is my first dealing with Nissan and it was worth it. Everyone made us feel special. The evening was great to make it better and comfortable to drive my new Rouge. Patrick was our salesman and he was very patient and helpful. This class was so important to me who went from a plan car to a loaded Rouge. Everyone at the class and dealership made us realax. Looking forward to years of dealing with Nissan and driving my Rouge!! Thank again, Donna Harrop ...... More

Ladies Evening on all the gidgets and gadgets on my new car Literally from the start felt like family! Even had dinner, desert and refreshments... learned a ton, most importantly the 1-800 #! Special shout o Literally from the start felt like family! Even had dinner, desert and refreshments... learned a ton, most importantly the 1-800 #! Special shout out to Kevin in parts for all the great hints and for being so patient with me and all my questions... tell him cruise control is the best and will lQQk forward to Summer when I will use the auto windows down by the time I get to my car!!! Thanks for all the preparation prior, Pam.. it was lovely and the great driving gloves, car cleaner Package and discount off stuff was very unexpected and so appreciated. Thank Patrick in sales for coming to say hello during the session and for teaching me prior how to START MY CAR! Wink wink. LQQk forward to seeing all of you when I purchase the bug protector/shield for front of my car, tint the top of my front windshield for sunblock, outside of trunk clear protector (saving for all of that) and sooner than later to top up the windshield fluid. Thanks very much for your hospitality and a very great TEAM welcome!! See you all soon. Sincerely, "APOLLO" 2017 Altima and my owner, Irene Hall More

purchased a new "used" car I purchased a 2015 Sentra in January. Initially on my first visit, I worked with Brock Jensen. On my 2nd visit Giancarlo Ferko came for a test drive I purchased a 2015 Sentra in January. Initially on my first visit, I worked with Brock Jensen. On my 2nd visit Giancarlo Ferko came for a test drive with me. He seemed very anxious to make the sale. I felt pressure to make a quick decision. He did disclose to me that the car had a minor repair to back bumper. However no one mentioned to me that the car had previously been owned by a smoker. When I went to pick up the car, a third salesman was assigned to me after I sat and waited well passed my designated appointment time. Again no mention that the car had been driven by a smoker. Over the past month the smell of cigarette smoke is becoming stronger and stronger. When I first noticed the smell I sent an email to both Brock and Giancarlo - neither responded to my email. I would not recommend purchasing a car from this dealership. More

Brock Jensen review I had very good experience with young salesman named Brock Jensen just before Christmas. I had had an accident and was looking for a 'new to me' us I had very good experience with young salesman named Brock Jensen just before Christmas. I had had an accident and was looking for a 'new to me' used car. I had visited other dealerships, and they tried to "oversell' me. When I visited Plaza Nissan and dealt with Brock, he understood exactly what I was looking for and found it for me. I was very happy with the deal I got and would recommend Brock to anyone wishing to find a car new or used. More

A+++Excellent Customer Service So impressed and happy with the service recieved with the purchase of our new vehicle. Michael our sales rep and David our financial rep went above an So impressed and happy with the service recieved with the purchase of our new vehicle. Michael our sales rep and David our financial rep went above and beyond and exceeded our expectations to get me and my family into a new vehicle. With what should have been a stressful time with our old car dying right before Christmas, was actually stress free with no hasstle. A++++ for my over all experience More

No Effort I went to this dealership and specifically asked them to take apart my bearings as I am a hobby mechanic and know how to fix my own cars. However, the I went to this dealership and specifically asked them to take apart my bearings as I am a hobby mechanic and know how to fix my own cars. However, the same problem kept arising so I figured Nissan would know the answer since it’s their make and model. They looked over the vehicle and stated that everything I have changed at this point is “tight” I specifically asked “push on the top of the tire and feel the clunk” and their response “we don’t do that”. So They looked at everything else (exterior condition, horn, yadda yadda) except the one specific thing I asked them to do leaving me with zero answers and a $135 bill. This branch DOES NOT listen to what their customers needs are, nor take any advice. Such a WASTE of TIME and MONEY. Lucky to her the one star. More

Not Impressed The staff aren't the nicest, and their waiting room is closed in, hot, no air circulation, and has only one channel, sports, most of the people waitin The staff aren't the nicest, and their waiting room is closed in, hot, no air circulation, and has only one channel, sports, most of the people waiting are women, no one is interested. Wait time for an oil change - minimum an hour, from now on they can drive me home and pick me up. If there's a better Nissan establishment please let me know. More

Pushing for sale I came into Nissan Plaza last month before Canada day for a Nissan Maxima 2017 and I dealt with a nice gentleman named Brock and I signed the bill of I came into Nissan Plaza last month before Canada day for a Nissan Maxima 2017 and I dealt with a nice gentleman named Brock and I signed the bill of sale cause I feel in love with the vehicle and the staff pushed to sell without a chance to really think about it… During the weekend, I went over my financials and unfortunately, I cannot afford it when I go back to school, I won’t have money for food nor rent… I went into the dealership the next business day they were open and told them my situation and they told me they cannot do anything and tried to push me to buy it… I went to my bank to withdraw the deposit I needed for the car because they won’t let me off the contract and unfortunately half of the money I promised for the deposit is locked in a trust fund because I’d be borrowing from my younger brother and now I cannot obtain the money… what luck eh? … and I went back and told them what happened and they said, “that’s fine, we’ll just increase your 60 months to 96 months and increased your monthly loan cost” so now I cannot afford it at all and they’re still trying to push me to buy it… like seriously? The sign outside the dealership said 0% interest and it is actually 4.49% and now with the increase of months its going to cost even more! And on top of that Now they want to take my mom’s car as a trade in value for their car and she needs the car for work, like who do you think you are? Do I have my human rights to change my mind overnight? This is a very big purchase for me and I need to build credit Score. More

Service Department - Nissan Plaza I took my Versa in for regular maintenance, and was told that I required a new serpentine belt. The vehicle was only 5 years old at the time and had I took my Versa in for regular maintenance, and was told that I required a new serpentine belt. The vehicle was only 5 years old at the time and had low mileage. It was explained to me at the service counter that it was damaged, very friable and was" ready to go at any minute". I was given a written estimate for repair which was around $900.00 . I went home and 3weeks later took the car to an independent auto mechanic. I asked him to give the vehicle a going over, as I was headed out on a long trip and specifically asked him to look at the serpentine belt and relayed what I had been told by the dealership. The mechanic called later in the day and provided me with a list of issues that need to be fixed,(some of them should have been covered by regular maintenance from the dealership,) but was very clear that there was nothing wrong with the serpentine belt. The car is now 10yrs old, still driving it, no problem with the belt and the independent checks it every time I go in for service. You got it, I am a woman. Draw your own conclusions. More