Pine Tree Ford Lincoln

Erik Raposo was our leasing Rep for our new Outer Banks Ford Bronco. The entire experience was great and easy from start to finish and he was there each step of the way. Ford Bronco. The entire experience was great and easy from start to finish and he was there each step of the way. More

This Dealership has a great salesman in Domenic Facciolo. He has helped me out with whatever questions I may have had. Always responds promptly and always makes available the different scenarios. He has helped me out with whatever questions I may have had. Always responds promptly and always makes available the different scenarios. More

Erik Paposo great sales guy to work with, Just amazing and super knowledgeable in his flied. Very professional and was able to address all my questions. Thanks Erik and super knowledgeable in his flied. Very professional and was able to address all my questions. Thanks Erik More

My overall experience with Pine Tree Ford was great. From ordering the truck, to status updates throughout, to final delivery of my new truck was amazing. ordering the truck, to status updates throughout, to final delivery of my new truck was amazing. More

Amazing customer service and very accommodating! Samantha Martins - operations manager is professional and always puts the customer first. Such a stressful time in this world it is good to be surrounded by g Martins - operations manager is professional and always puts the customer first. Such a stressful time in this world it is good to be surrounded by good quality service . More

Mike was really good to deal with however not so much could be said about the sales rep( who I don’t even know her name) f could be said about the sales rep( who I don’t even know her name) f More

The dealership treat me very well, when dealing with Domenic Facciolo and Peter Tino. They take care of my every need. They respond to every question I have in a timely manner. Thanks! Domenic Facciolo and Peter Tino. They take care of my every need. They respond to every question I have in a timely manner. Thanks! More

good service,detail introduced,kindly and excellent skills,thank you and Ms.Jennifer Liu's help,hope your company get goodscore in 2021 and goodhealth skills,thank you and Ms.Jennifer Liu's help,hope your company get goodscore in 2021 and goodhealth More

Extremely disappointed with the pushy unprofessional staff I encountered earlier this evening (February 10, 2021). I went into this dealership at 5:37 pm after calling ahead to request a battery swap fo staff I encountered earlier this evening (February 10, 2021). I went into this dealership at 5:37 pm after calling ahead to request a battery swap for my two key fobs. By 5:40 the batteries had been installed, with my help disassembling the egg shells as I too wanted to go home, and have no incentive to needlessly loiter anywhere. When it came time to re assemble the second key the employee was having difficulty and began acting nervous. I tried to fix the key as I had the simple intention of leaving the service department with my key in one piece. At this point, 5:45 I pay for the batteries and continue to work on the key, more staff appear agitated by my presence. The receptionist tries to sweetly explain that they did me a favour by “allowing the sale” 25 minutes before close. I am quite offended and leave as I’m not interested in being the next person of colour trying to put my word against six white people to the police, for obvious reasons. I go to leave and have to wait at the exit as I had been locked in. I asked the man with the key what would have happened if I stayed until 6? What was the or else posturing at the service desk about? He just shrugged his shoulders and remained silent. I felt discriminated against, I highly recommend that people of colour avoid spending money here. I hope the owner reads this and realizes there’s something wrong with the people working this shift. I may not look like much , but I definitely I am in the tax bracket that implies sales people want to have relationships with me. I walk into the store with a brown face and not my T4 so I left feeling criminalized PS : It took me thirty seconds to fix the key in my driveway a, so writing this review was much more time consuming, but felt necessary. Very unprofessional “service” department. More

an hour agoVery bad costumers service!!! Will never an hour ago Very bad costumers service!!! Will never comeback. They give you time for appointment and they can't start on time. To do oil change ta an hour ago Very bad costumers service!!! Will never comeback. They give you time for appointment and they can't start on time. To do oil change take them 1.5 hour. And send you to wait outside in -15. What a joke More