Pickering Toyota

I have a 2021 Rav 4 AWD. ......love it! today I was in for my second service appointment....and Judy took excellent care of me! in and out and back at work within one hour ......love it! today I was in for my second service appointment....and Judy took excellent care of me! in and out and back at work within one hour. Judy is personable, dedicated and a joy to deal with......I would recommend Pickering Toyota to anyone More

i visited the dealer and spoke to Jahangir Alam to get more info about 2022 Camry le and rav 4 le Jahangir explained everything about both vehicles and I was very impressed with his knowledge . Than more info about 2022 Camry le and rav 4 le Jahangir explained everything about both vehicles and I was very impressed with his knowledge . Thank you Jahangir for the wonderful service and advice and see you next month when i purchase the vehicle More

Shout out to Judy Sanders, Service Advisors of Pickering Toyota. You take care of your client above and beyond. I was surprised of your follow up with the availability of the parts needed to replace on my R Toyota. You take care of your client above and beyond. I was surprised of your follow up with the availability of the parts needed to replace on my RAV 4, you prove me wrong, you are different than others., truly professional. Your warm and jolly personality makes me feel at ease talking to you. Keep up the good works. God bless. More

Got a really customer service from the showroom. We were not treated well as customers. not treated well as customers. More

Excellent service and very thorough! Purchasing a new vehicle and Jahangir was very informative and helpful throughout the process. vehicle and Jahangir was very informative and helpful throughout the process. More

Amirum Islam, the sales and leasing consultant is very professional dealing with the client. I recommend him if you are planning to buy or lease. professional dealing with the client. I recommend him if you are planning to buy or lease. More

On Nov. 25 or 26, I sent an email to Toyota Pickering asking if winter floor mats for a 2007 Matrix were available there. I received email acknowledgement of that email on the 26th. On November 28 I re asking if winter floor mats for a 2007 Matrix were available there. I received email acknowledgement of that email on the 26th. On November 28 I received an email from Andrew Kelly concerning my apparent interest in buying a vehicle, and asking questions about my potential car purchase. I responded that I was not enquiring about buying a car, but about buying winter floor mats for a car. On November 29, a message was left on my phone informing me of my appointment to meet someone at the dealership on December 26th (apparently to buy a car). I called back and explained that I had made no such appointment, and explained the situation. I was put through to the parts department, ordered the mats, and picked them up the next day. Colin at the parts department was great, and the purchase of the mats went smoothly and quickly, but somebody dropped the ball in responding to my initial email request, confusing a request for mats with buying a car. Also, somehow an appointment had been set up for me, and I was totally unaware of it. The 2-star rating applies to the initial screw-up; as noted, the eventual order of the mats and receipt of them was 5-star. More

Amirul was my sales advisor. He was very knowledgeable and really patient and honest. I never felt pushed, he helped me to choose the right Tacoma model (SR5) that meets my needs without pushing me toward and really patient and honest. I never felt pushed, he helped me to choose the right Tacoma model (SR5) that meets my needs without pushing me towards the more expensive TRD. The Sales Manager who was also instrumental in our last purchase there (a CHR) gave me a substantial discount. I have nothing but praises for this dealership - I had to wait for the vehicle but they told me that up front (due to all chip problem, etc.) and I was fine with. Love my Taco, the wait was worth it. Kudos to the sales Team. I will be coming again soon. Hats off to Ryan Ramdhanny Service rep - very knowledgeable and above and beyond guy. Because of him I do my services @ pickering. Also Tanya and Ivan who I frequently encounter for my services. All in All, a wonderful experience at this dealership.....I recommend Pickering Toyota for any type of transaction, buying a vehicle, service or parts. 5***** and above More

Even though I booked an appointment for 2021 Toyota Tundra which was supposed to be in stock, it was sold and not there. I did waste my time but Mohammed was knowlegdeable about the product line in t Tundra which was supposed to be in stock, it was sold and not there. I did waste my time but Mohammed was knowlegdeable about the product line in the showroom. More

Amirula was my sales advisor. He was very knowledgeable and helped me to choose the right car that meets my needs without pushing me towards the more expensive car. and helped me to choose the right car that meets my needs without pushing me towards the more expensive car. More