Pickering Honda

Consistently good service There is a good atmosphere in this dealership and they are all keen to provide good service, both in the sales and the service side. This time I was s There is a good atmosphere in this dealership and they are all keen to provide good service, both in the sales and the service side. This time I was shopping for winter tires and rims and their tire price and rim quality was better than Canadian Tire. More

Oil change in 30 min for 60 bucks Scheduled my first oil chane with Honda Link app on Android at my day and hour choice and it took 30 minutes and 60 bucks for a 0w20 syntetic oil and Scheduled my first oil chane with Honda Link app on Android at my day and hour choice and it took 30 minutes and 60 bucks for a 0w20 syntetic oil and filter change. I will go again. George G. More

Pickering Honda... friendly from start to finish Everyone at the dealership is always so friendly and professional. Honestly i never feel like any of my questions are stupid, they are always answered Everyone at the dealership is always so friendly and professional. Honestly i never feel like any of my questions are stupid, they are always answered in such a professional manner More

Winter tire Excellent service.. Will come back again and again and again and again and again and again and again and again and again and againjfjfjf Did Shen R Excellent service.. Will come back again and again and again and again and again and again and again and again and again and againjfjfjf Did Shen RH Shah Susie Joshe She More

bad service I have gone to this dealer for excellent sales service,but encountered not so good service from the service center. The dealer first told me that i I have gone to this dealer for excellent sales service,but encountered not so good service from the service center. The dealer first told me that it would take 1.5 hrs to install block heater. 3 hours later they told me that they did not know that it would take 3 hrs. The olny conseqece of this is that they only charged me for 1 hr ,but stole 2 hrs of my time waiting. When I confronted the service manager he said Iam sorry for wait ,but we did not know that it was this complicated. I was a little upset and said can I be compensated in any way ,I waited so long, He said well I will just charge You for the 1 hr. I am wondering how could this be ,since they probably install these units all the time. Shoud nt they know how long it takes. I also wanted to note that all the service advisors were on lunch for about 45 mins with no one managing the desk. I have never seen this before. you would think that each of them would take turns on lunch. More

Very disappointing service from this dealer If you want to install towing package and plan to buy a RV, you may read my pricey story with this dealer. I called dealer and quote the installation If you want to install towing package and plan to buy a RV, you may read my pricey story with this dealer. I called dealer and quote the installation of towing package. To make sure the towing connectors, I specially confirmed with the parts department that the electrical connector will be 7-way for a camper trailer. And the quotation was over $1500 plus tax. The guy told me that he would like to give me $100 discount because I am the long time customer. Then I made an appointment and the technician installed the stuff for me. When I picked up the car, the connector is the flat 4-pin connector for small utility trailer. I asked the adviser what happened with the 7-way connector. I was told they don't have it at all. The over-priced quotation (higher than MSRP $1381.46 from Honda.ca) tricked me that Honda will upgrade for you and you can buy a RV, hitch it right a way. But it turns out you have to pay and upgrade it somewhere else. I spent half day on the phone dealing with the manager. Finally he only agreed to removed the harness from the van with removed cost of the harness and $20 labor for the harness only. I paid a very pricey lesson (over $1500 for the rest) and just learned that this dealer service is so non-professional. Avoid this dealer next time. More

Service Above and Beyond I recently took my new HR-V into Pickering Honda's service department with a question only about my rearview camera, namely whether it was aligned cor I recently took my new HR-V into Pickering Honda's service department with a question only about my rearview camera, namely whether it was aligned correctly. My service tech, Richard Park, was unsure of the answer because the HR-V was so new, and none had been in for service yet or had presented with that question. Richard volunteered to find out but said it might take a day or so, so I suggested he take my phone number and give me a call. I didn't think I would ever hear from him again, and was pleasantly surprised when he called several days later to discuss it with me, and emailed me photos to confirm there was no problem. That is wonderful service and he represents Pickering Honda very well. I'd go back to that dealership for my service anytime. More

Awesome Sunil is the person helped me with confidence, he was so friendly & such a kind to answer my all questions, excellent customer skills about vehicles Sunil is the person helped me with confidence, he was so friendly & such a kind to answer my all questions, excellent customer skills about vehicles and products. Sunil made me satisfied to bought the Honda Accord. Nick More

Taking my new Honda for its first Service with Honda enjoyed my experience with Honda, had a oil change and found out my battery was not good, Honda replaced my battery at no charge to me. enjoyed my experience with Honda, had a oil change and found out my battery was not good, Honda replaced my battery at no charge to me. More