Pickering Honda
Pickering, ON
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Was a longer than usual, but understandable under the present circumstances. The staff were polite and tried to make my stay as easy and comfortable as possible. present circumstances. The staff were polite and tried to make my stay as easy and comfortable as possible. More
The dealership as a whole is clean, modern and inviting. All the staff is typically pretty great. Dan is the only sales guy I’d ever work with. All the staff is typically pretty great. Dan is the only sales guy I’d ever work with. More
Every employee at Honda Pickering has been simply amazing to work with. From Brittany the miracle worker in Service, to Justin the sales associate who took the time and such good care of my actual needs that to work with. From Brittany the miracle worker in Service, to Justin the sales associate who took the time and such good care of my actual needs that I definitely didn’t feel like a number or a dollar sign to him, and to Kimberley in financing who went the extra mile (always with a smile and a kind word) to help me close the deal despite some hurdles along the way. My experience was wonderful and I can’t thank everyone enough!! More
Andy at service was great and explained well the correct service to perform on the car. Quite a multi tasker. Low rating due to service issues. Had to get my car back in service twice on two separate servi service to perform on the car. Quite a multi tasker. Low rating due to service issues. Had to get my car back in service twice on two separate service visits as job was not correctly done. The issue was fixed but took could have been avoided. Overall positive experience. More
Problems with original Odyssey, however with George and Nial helping to solve the problem , we were satisfied to receive the second Odyssey although disappointed to not be able to get Silver color. Once ag Nial helping to solve the problem , we were satisfied to receive the second Odyssey although disappointed to not be able to get Silver color. Once again this dealership and people we dealt with have come through. More
Excellent: The adviser was knowledgeable, informative, friendly and AVAILABLE. She explained the work, and charges and kept me appraised of progress. Because she had to leave early, she passed my file to friendly and AVAILABLE. She explained the work, and charges and kept me appraised of progress. Because she had to leave early, she passed my file to another adviser. I appreciate the Uber service too. This appointment helped me see why a friend recommended Pickering Honda to me. Fair: The adviser who checked me out took some time to find my key and file. He told me my car would be at the back but I had to wander all over the lot before finally finding it at the front, with help from a valet. FYI he was my adviser at my appointment May. He did not pick up voicemails then or on the day before my August appointment. I mentioned this to him last week. More
Amazing experience, made it simple like a simple process for the purchase of my very first vehicle! My sales and financial reps knew what they were talking about and made it easy on me! for the purchase of my very first vehicle! My sales and financial reps knew what they were talking about and made it easy on me! More
The adviser Ahsan, whom I dealt with, was friendly, cooperative and knowledgeable. I have an advice for the dealership. Some Honda dealers have kind of loyalty points system which customers can utiliz cooperative and knowledgeable. I have an advice for the dealership. Some Honda dealers have kind of loyalty points system which customers can utilize for some free services. If your dealership also starts this system, it will be a welcome move as dealership's maintenance service charges are quite high. More
We are always treated like family at this dealership, whether it be for sales or service. We know many of the staff by name here. whether it be for sales or service. We know many of the staff by name here. More
The service adviser was very nice and helpful. Everything was explained to me precisely. Work was done right and in time. The dealer is just a 10 minutes walk from where I live which is a big plus. Again tha was explained to me precisely. Work was done right and in time. The dealer is just a 10 minutes walk from where I live which is a big plus. Again thank you for the good work. More