We bought an Audi Q3 in February, 900kms on it. When we first looked at it, I asked if the tires on it were all seasons or summers, the Salesman Ambross scurried off to look into it…..along with some other info we needed. He promptly came back and told us they were All seasons.
We negotiated our price and arranged to pick up the car the week after. When we picked it up, my wife was sitting inside the car with Ambross syncing the phone and at the last minute he said “get some snows on soon”.
She told me this on the way home so it was too late to do anything. The next morning we had a fresh 6” of snow, my wife lost control of the vehicle….went thru a red light a narrowly missed another vehicle, it could have been disastrous.
A. We should have been told up front they were summer tires.
B. I would have taken into consideration the $1500 for snow tires in the negotiation for the vehicle
C. I have tried contacting the Sales Manager many times, almost impossible
Still an ongoing issue, in discussions with the Sales Managers