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Pfaff BMW

Mississauga, ON

4.7
168 Reviews

4505 Dixie Rd

Mississauga, ON

L4W 5K3

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Showing 168 reviews

February 09, 2023

Nice and clean environment in the sales office , no pressure from the sales person, will recommend this dealership to friends and family More

by Kilo
Recommend Dealer
Yes
Employees Worked With
Dylan
Feb 15, 2023 -

Pfaff BMW responded

Hi Kilo! We appreciate your compliments on our facility! We understand that buying a car is stressful enough and no one likes to be pushed into making a big decision! Thank you for both your review and business. If there is ever anything else we can help out with, please do not hesitate to reach out to us!

Feb 15, 2023 -

Pfaff BMW responded

Hi Kilo! We appreciate your compliments on our facility! We understand that buying a car is stressful enough and no one likes to be pushed into making a big decision! Thank you for both your review and business. If there is ever anything else we can help out with, please do not hesitate to reach out to us!

January 26, 2023

Never Again So I bring my 2002 X5 for a recall. Only the mech key was working and I made them aware that the doors do not lock as I don't use the FOB key and they asked that I leave that too. F More

by DrAsh
Recommend Dealer
No
Employees Worked With
NONE
Jan 27, 2023 -

DrAsh responded

Well - my car was towed and he dealership dropped the charge for the issue(thx only right thing to do) as they managed to lock the car whilst in their possession which they could not figure out then how to open..SMH. The car is with my regular mechanic(as said above this appt. was only because I was getting recall letters for the airbag- I guess still not done). Will let all here know when my mechanic opens the car and solves the mystery - I have faith

January 17, 2023

Extremely helpful in making a big financial decision to purchase a vehicle during these times More

by c.vuocolo
Recommend Dealer
Yes
Employees Worked With
Leo Vuocolo
Jan 18, 2023 -

Pfaff BMW responded

Hello! Helping our PFAFF BMW customers feel comfortable and confident in their choice is our top goal! Our team is here to support you through the future as well, so please reach out to us anytime there is need. Congratulations on your newly purchased vehicle!

January 10, 2023

Sales person Mohamad was very professional, informative, and helpful. They were very clear regarding all details including delivery date. The whole process was simple and smooth. More

by mazenyag
Recommend Dealer
Yes
Employees Worked With
Mohamad Alalwi
Jan 18, 2023 -

Pfaff BMW responded

Hello! Thank you for your thoughtful acknowledgment of the 5-star service we strive to provide every customer. It is our pleasure to earn your business and be the prime choice for your auto needs. Best regards from our dedicated team!

January 04, 2023

This dealership is good. Staff are nice and place is well kept. The sales people need to put some extra effort to make client experience bit more better. More

by RS
Recommend Dealer
Yes
Employees Worked With
Not known
Jan 18, 2023 -

Pfaff BMW responded

Hello! Thank you for your amazing feedback! Our team is always open to hearing about ways they can improve and we will definitely take your advise into consideration! We appreciate your business and hope we have the pleasure of turning your 4-star experience into a 5-star one during your next visit.

January 01, 2023

The staff is well prepared and knowledgeable very informative in every detail and they treat the customers with respect More

by Samfisico57@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mark Hasib
Jan 18, 2023 -

Pfaff BMW responded

Hello! Thank you for your kind words! It is lovely to hear that our team is well-prepared to help you with any and all concerns. We appreciate your business and look forward to seeing you again soon!

November 28, 2022

Service was ok but never offered a carwash of the car they serviced. I had to go back to the reception and ask for why it was not washed and the response was carwash not working with no timeline to be op More

by Armin Naderi
Recommend Dealer
No
Employees Worked With
service reception
Dec 06, 2022 -

Pfaff BMW responded

Hi Armin, We want to thank you for taking the time to bring this to our attention. We apologize for the frustration this must have caused and would like to learn more about the matter at hand. Please feel free to contact me directly. Best, Yasir Al-Sheraidah Fixed Operations Manager 905-366-3340

November 22, 2022

Staff, service and information were all top-notch, no concerns. On top of that they provided shuttle service to my home as well as a pick up when vehicle was ready. This was great, as my vehicle was stil More

by mdunstan27
Recommend Dealer
Yes
Employees Worked With
Kayla Sataur
Dec 06, 2022 -

Pfaff BMW responded

Hello! Hearing that you were well satisfied with your most recent visit to us here at PFAFF BMW makes us so proud. We try our best to provide 5-star worthy client care to every client and it is lovely to see that our efforts have not gone unnoticed. Thank you for trusting us to care for your vehicle and we hope to see you again soon.

Dec 06, 2022 -

mdunstan27 responded

Thank you!

November 16, 2022

This dealership is a very awesome place ,the staff is some of the best very pleasant and courteous always offering to help . More

by kadrake
Recommend Dealer
Yes
Employees Worked With
Sean Javed
Dec 06, 2022 -

Pfaff BMW responded

Hi Kadrake! Your kind words are truly appreciated! Thank you for providing us with the opportunity to earn your business! We hope to see you again soon.

Dec 06, 2022 -

kadrake responded

Thanks to Pfaff BMW for reaching out I appreciate that. Keep up the good work .

November 01, 2022

The staff are very friendly and treat you with great respect. The selection of vehicles was a great and Dylan was very helpful throughout the process. More

by Wayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Edminson
Nov 03, 2022 -

Pfaff BMW responded

Hi Wayne! Thank you for letting us know how great of a job our staff is doing caring for our valued clients. We hope you will continue to consider us for future dealer needs.

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