Performance Mazda
Ottawa, ON
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My wife and I were recently looking for a new car. My wife wanted affordable luxury while I was mostly in the market for affordable. After a little research on the internet it was clear that the Mazda 3 wife wanted affordable luxury while I was mostly in the market for affordable. After a little research on the internet it was clear that the Mazda 3 stood above the rest in its segment and offered what we were looking for in our next car. Our minds made up, we decided to take one for as test drive at a dealer near my parents house. Unfortunately, though we waited for what seemed like an eternity, we were never approached by any staff and left in frustrated bewilderment. When was the last time you were ever able to sneak into a dealership to browse without incessant harassment by sales people. This had to be a first for someone walking into a dealership. With this bizarre experience behind us we were almost ready to give up on Mazda. Luckily as we were driving home later that day we passed Performance Mazda in Orleans and decided to give it another try. Despite the showroom being full of weekend shoppers and all the sales staff busy with others who had come in before us, the dealerships vice-president saw us walking around and came over to help us out. He couldn't have been more friendly and helpful and we were out on a test drive within minutes. The car was as we had expected and we started the paperwork that same day. Throughout the rest of the purchasing process everyone we dealt with at Performance Mazda was great and I've had nothing but praise for them ever since. More
The service and attention to detail was excellent. Very knowledgeable about the product and options. No pressure sales. Very flexible in terms of arranging delivery. Spent all the time necessary explainin knowledgeable about the product and options. No pressure sales. Very flexible in terms of arranging delivery. Spent all the time necessary explaining the new vehicle and the workings of the features. All the staff in the delaership were courteous and attentive. More
When looking for a new vehicle the friendly staff at Performance Mazda was very helpful. They did not downgrade the competition like others would have done. There was no sale presure and the service Performance Mazda was very helpful. They did not downgrade the competition like others would have done. There was no sale presure and the service was very pleasant. When booking maintenance appointment, they are very accomodating. The work is fast, professional and not over priced. I have recommended this dealer to friends and family and would by another vehicle from Performance Mazda. More
I'm on my fourth Mazda purchased through Performance Mazda, the reason, the Sales and Service staff at Performance Mazda epitomize what both should truly be. I've never remained loyal to one brand, how Mazda, the reason, the Sales and Service staff at Performance Mazda epitomize what both should truly be. I've never remained loyal to one brand, however since dealing with friendly and courtious people who genuinely serve their customer base (I cannot be alone on this)there's no good reason in the world to switch given the reliability of the product and the relationship I now have with the dealership. More
I travel to the farthest Mazda dealership in Ottawa from my house because I have always been given a great deal and get treated fairly. I am on my third Mazda from this dealership, and on top of the good s my house because I have always been given a great deal and get treated fairly. I am on my third Mazda from this dealership, and on top of the good salesmanship I receive, I am also always able to walk out after a service appointment knowing I didn't get raked over the coals, which seems all too common a practice at garages, especially ones at dealerships. I have referred several people to see Mark and Andrew and they often end up buying a Mazda of their own as a result. More
From the moment that we decided to purchase our new vehicle (2011 CX-7) the experience has been nothing but superb. Andrew took care of us from the test drive, to the paper work and even checking up wi vehicle (2011 CX-7) the experience has been nothing but superb. Andrew took care of us from the test drive, to the paper work and even checking up with us a few days after we took posession of the vehicle. All the staff were welcoming and friendly. The vehicle price could not be matched by any other dealership. This is our third car we have purchased from Performance Mazda and will definately not be our last. More