Pathway Hyundai

I had the distinct pleasure of working with Ashanti while looking for my new car. She helped me navigate the "factory order" process. She was eager to ensure I got everything I needed, at the price I had to looking for my new car. She helped me navigate the "factory order" process. She was eager to ensure I got everything I needed, at the price I had to work within. Not only was she pleasant to deal with, but she was honest and actively listened to my needs. She worked hard to ensure that my purchasing experience was a positive one and I would highly recommend Ashanti and Pathway Hyundai. More

Great service from Michael Took his time to explain how car works. I’ll recommend Pathway to my friends car works. I’ll recommend Pathway to my friends More

Micheal m'a vraiment bien expliquer toujours avec un très beau sourire et le service en "français". Pathway, vous avez un très bon employé.Ne le laisser pas partir garder-le, sinon vous aller avoir du c très beau sourire et le service en "français". Pathway, vous avez un très bon employé.Ne le laisser pas partir garder-le, sinon vous aller avoir du chagrin! More

We picked up our 2023 Tuscon Hybrid just a few weeks ago. The WOW! factor is amazing. Love the style and the way it handles the road.The overall performance of the Tuscon is everything we hoped for and more. The WOW! factor is amazing. Love the style and the way it handles the road.The overall performance of the Tuscon is everything we hoped for and more. Thank you Zena for all your help from the test drive to the delivery. Your knowledge and patience was really appreciated. Zena you ensured our experience was both smooth and seamless. We would highly recommend Pathway Hyundai to anyone who is interested in purchasing a vehicle. More

It is the second time that we bought a car through Zina. She knows her material, she is always prepared and always ready to assist us. She listens well so when we discussed our needs, she was able to cate She knows her material, she is always prepared and always ready to assist us. She listens well so when we discussed our needs, she was able to cater to them. And this is why we bought another car so soon! More

Service technician Name : Raphael is the best , very professional , and friendly 10/10.all the best ALWAYS !!!!!!!! professional , and friendly 10/10.all the best ALWAYS !!!!!!!! More

Brought my car for a recall and received exceptional service, a big thank you to the team. I highly recommend their service department. Would highly recommend. service, a big thank you to the team. I highly recommend their service department. Would highly recommend. More

I've been with this dealer for more than 20 years because of the selling, repair, and the quality of the expertise the employees have. of the selling, repair, and the quality of the expertise the employees have. More

Bought new winter tires (Michelin X-Ice Snow) for my 2022 Kona and 6 weeks one of the walls split during the cold snap. I live in the west end, work downtown, and will only deal with Pathway. Have had bad ex Kona and 6 weeks one of the walls split during the cold snap. I live in the west end, work downtown, and will only deal with Pathway. Have had bad experiences with other dealers service departments, so I can be a bit jumpy. Emailed Gareth about the issue, he gave me the lowdown but needed to get my tire fixed asap since I drive so much. Brought it in this morning, Matt and Gareth calmed me down, got a temporary set on while they order a new set of mine to replace the split walled set and had me out of there in under an hour. These people are the best experience with a car dealership I have had and they impress me time and time again. From the conversation I had with Matt and Gareth the service department has a genuine culture of wanting to solve problems and help people. Buy the team there a coffee or 10 next time you are in - They work hard, so it's the least they deserve. More

My 2013 Santa-Fe purchased from Myers died and Myers wouldn't help us at all. They wouldn't even do the work to get us a loaner when they were supposed to and lied to us about what they could do to help wouldn't help us at all. They wouldn't even do the work to get us a loaner when they were supposed to and lied to us about what they could do to help us. Myers told us 6 months until our engine would be replaced. Not only did Pathway get our car after Hyundai Canada stepped in but Pathway had the organization, system, processes, and give-a-xxxx-about-Hyundai-drivers to help us out. Not only did they help us out - they got the engine in the car THE DAY THEY GOT THE CAR. Gareth called us immediately when they received the vehicle - Myers didn't even tell us what was going on. Gareth followed-up with us repeatedly throughout the entire process and made us go from never driving a Hyundai again and having the worst customer service experience ever thanks to Myers - to knowing we will buy Hyundai in the future - and only dealing with Pathway (my 2022 Kona is going into service at Pathway in 2 weeks for new tires and a winter tune-up!) We should have bought the 3 Hyundai cars we've purchased the last decade from this dealer - but we will be getting all of our cars serviced here and working with them on our next vehicle in the future. We live all the way across Ottawa but I will make the trek to deal with Pathway going forward. I know they will take care of me. Thank you Pathway for being awesome (no joke!). Raphael helped us out today when we picked up our Santa-Fe and it runs like a dream. More