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Parkway Honda
Toronto, ON
2,046 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,046 Reviews of Parkway Honda
February 27, 2019
excellent customer service I am a very choosy customer when it comes to paying... Chris made sure he had the right vehicle for the right price for me. I visited 10's of time fo I am a very choosy customer when it comes to paying... Chris made sure he had the right vehicle for the right price for me. I visited 10's of time for silly questions and he always greeted me with a smile. Great salesman and a great person I would say. More
by mukesh
Employees Worked With
Chris Man
February 27, 2019
Type A Service I went to get a Type A service and saw Adam Lawson as I had an outstanding credit that the previous manager Rick had failed to apply to my file. Adam I went to get a Type A service and saw Adam Lawson as I had an outstanding credit that the previous manager Rick had failed to apply to my file. Adam was polite and professional and took the initiative and got the credit approved by the new manager Amir Adeli and then transferred my service file to Simon Truong. I waited an hour and a half to get the service done. Simon politely approached me at the end and said that the technician had identified 2 issues that needed to be addressed, one a timing belt change and the second a spark plug change. This shocked me as I had the timing belt, water pump and tensioner changed just 2 years ago at another dealership and had installed brand new spark plugs myself a month ago. Although I can give the benefit of the doubt regarding the timing belt, I fail to understand how the technician could say I needed new plugs. This proves that he did not take out a single plug and look at it and merely stated that the car needed new spark plugs based on the number of kilometers on the odometer. This would have been a ripoff had I not remembered about those 2 things. The car was also not washed as the car wash was broken. Further when I went home I noticed that none of the hinges or locks had been greased although my invoice said so. Hence I had to bring in the car again to have this completed. Although nice and polite service staff, I am disappointed with the technicians. More
by dwadke
Employees Worked With
Simon Truong, Adam Lawson
February 22, 2019
Tatjana closed the deal I wasn't certain I wanted a new CRV or a "off the lease" 4 year old CRV. Tatjana was patient and answered all of my questions (there were a lot of the I wasn't certain I wanted a new CRV or a "off the lease" 4 year old CRV. Tatjana was patient and answered all of my questions (there were a lot of them) over the course of weeks that it took to make the decision. Via calls, texts, and in person visits I was able to have the reassurance I needed to make the purchase. Tatjana has excellent product knowledge, is not pushy, never showed frustration nor tried to fluff me away. In doing so, she has also essentially sold future new cars to my mother who was also "along for the ride" and may be replacing her CRV in 2020/2021. Tatjana, you're a gem and Parkway Honda is lucky to have you. Note: the system isn't allowing me to give Tatjana 5 stars. She deserves 5 stars, the dealership doesn't because the service side is ridiculous and has provided terrible service in the past. Mike Siomos, Sales Manager is a gentleman and quintessential salesman. He recognized that I was uncertain and had a lot of questions and he asked Tatjana to step in at a pivotal moment when I was ready to give up and by a used junker. Smart move Mike. My new car is awesome. It was the right choice. Note: Mike also deserves 5 stars but the rating system isn't allowing me to provide individual ratings. I don't give the dealership 5 stars. More
by Fro bought a 2019
Employees Worked With
Mike Siomos, Tatjana Radic
February 22, 2019
Excellent service and Chris gave exceptional advise on wc car would benefit my family. Plus the added bonuses the dealership and Chris have me, made me a loyal custo and Chris gave exceptional advise on wc car would benefit my family. Plus the added bonuses the dealership and Chris have me, made me a loyal customer. I have been w Honda parkway for more than 10 years and this is the 1st time I felt I was a very valued customer More
by Newpilot
Employees Worked With
Chris Man
February 21, 2019
Very professional sales and great customer service! The best sales representative Brandon Keen! The best dealer I have ever been to! I have never had problems in either buying or servicing both of my ca The best sales representative Brandon Keen! The best dealer I have ever been to! I have never had problems in either buying or servicing both of my cars in this dealer. Brandon Keen’s professionalism is just above the level of imagination. Thanks a lot Brandon! Next time I come I hope I see you as a manager! You truly deserve it. More
by Leonid R
Employees Worked With
Brandon Keen
February 21, 2019
Great Customer Service, Very helpful! Chris was extremely helpful when I purchased my first car at Parkway Honda. He spoke well and was patient enough to go over every aspect of the car I Chris was extremely helpful when I purchased my first car at Parkway Honda. He spoke well and was patient enough to go over every aspect of the car I was purchasing. Chris wasn't pushy and made sure I got the best deal possible in Toronto. Couldn't have asked for a better experience! More
by anabel
Employees Worked With
Chris Man
February 20, 2019
Leasing a new HRV through Tatjana Radic Tatjana is amazing to work with. She took the time to thoroughly explain everything from the terms of the lease to explaining all the awesome features Tatjana is amazing to work with. She took the time to thoroughly explain everything from the terms of the lease to explaining all the awesome features of my new car. She made it abundantly clear in such a warm and friendly way that she genuinely wants me to be happy with the lease and have all my questions answered. It was a pleasure to work with her. More
by EJS
Employees Worked With
Tatjana Radic
February 18, 2019
Great customer service! We had a really great experience leasing a new car with Brandon. He was very thorough and helpful but not at all pushy. It was the easiest car buying We had a really great experience leasing a new car with Brandon. He was very thorough and helpful but not at all pushy. It was the easiest car buying experience I’ve had and I feel great about the car, the deal, and the service. Would highly recommend. More
by Daniella
Employees Worked With
Brandon Keen
February 15, 2019
Sales is very professional and straightforward I bought my Honda Odyssey for only 2 visits. The dealer store is on my way to work so it is very convenient. I went there first time just wanted to ch I bought my Honda Odyssey for only 2 visits. The dealer store is on my way to work so it is very convenient. I went there first time just wanted to check how the new Odyssey looks like. The salesman’s name is Brandon Keen. He was very nice and offered me test drive. After a few month I decided to buy, I called him and scheduled time. He helped me to get good price from manager and the deal was done in an hour. He is very professional and knowledgeable. The deal was closed in 2 weeks and I got my new 2019 white Odyssey. My whole family is happy. I would recommend parkway honda and Brandon Keen. More
by James Yang
Employees Worked With
Brandon Keen
February 12, 2019
Satisfied customer since 2006 I have been a customer of Parkway Honda since July 2006 when I purchased my 2015 Honda Civic from the dealership. I have been happy with the service I have been a customer of Parkway Honda since July 2006 when I purchased my 2015 Honda Civic from the dealership. I have been happy with the service I have received since that time and therefore returned to the dealership when I needed to purchase a new vehicle in January 2019. Tatjana Radic assisted me with the purchase She was very knowledgeable and went out of her way to be helpful in informing me about the features of my 2019 Honda Civic. More
by SatisfiedCustomer
Employees Worked With
Tatjana Radic
