Parkway Honda

Confident and encouraged to come back I have been at this location to service my older Honda; while waiting I was contemplating the idea of buying a new Honda. Pilipe, took the time to ans I have been at this location to service my older Honda; while waiting I was contemplating the idea of buying a new Honda. Pilipe, took the time to answer all my questions and give me all the details I needed; in addition he also took me for a test drive with a 2017 Civic EX. He was awesome to work with, very knowledgeable, well informed and very pleasant during our conversations. Being impressed with all the technology in this car, I know I will be back to buy one. More

Brandon Ku was excellent in helping pick out the new car Buying a new Honda CRV with Brandon Ku at Parkway Honda couldn’t have been easier. Unsure whether to go with an older model CR-V, an HR-V or the 2017 Buying a new Honda CRV with Brandon Ku at Parkway Honda couldn’t have been easier. Unsure whether to go with an older model CR-V, an HR-V or the 2017 CR-V, Brandon clearly helped us understand the differences and features in an easily digestible way. What particularly impressed was Brandon’s ability to work within our relatively restricted timeline, yet not rush us in making a big decision. Once the decision was made, Mark Diab made the remainder of the process very easy and the deal was done. Excellent, professional and personalized service! More

Good experience buying a new car I purchased a new Accord from Parkway Honda. Brandon was very professional and understood my need to make a no haggle deal and worked effectively help I purchased a new Accord from Parkway Honda. Brandon was very professional and understood my need to make a no haggle deal and worked effectively help me purchase the vehicle. The vehicle was delivered on time as promised. More

Awesome experience Brandon was a great help, he helped me picking up the suitable option that suits my needs. All through the process of choosing the car, financing an Brandon was a great help, he helped me picking up the suitable option that suits my needs. All through the process of choosing the car, financing and delivery Brandon and the whole team delivered a professional, friendly and amazing experience. Definitely will be recommended for all my network. More

Great Experience I recently purchased a Honda Civic from Parkway Honda. Brandon was friendly, helpful, patient and very knowledgeable. I would recommend him to anyone I recently purchased a Honda Civic from Parkway Honda. Brandon was friendly, helpful, patient and very knowledgeable. I would recommend him to anyone without hesitation. More

Great Service Benjamin was great. He helped me pick out a car twice actually. First time I came I picked one out but did not fully go through with the purchasing of Benjamin was great. He helped me pick out a car twice actually. First time I came I picked one out but did not fully go through with the purchasing of the car due to other reasons. But when I came back, he did not worry about me not going through again and possibly waste his time. He gave me the same great service from when I picked out a car the first time and helped me through the entire process with the extremely nice financing manager Mark, the second time and I ended up finally purchasing my Honda Civic 2017. More

Satisfaction Hi My name is Omid shakeri I had a very good experience with honda parkway members specially with Jay Katsnelson. Because he was be honest with u Hi My name is Omid shakeri I had a very good experience with honda parkway members specially with Jay Katsnelson. Because he was be honest with us and clear anything for me. After first meeting he called me many times and followed up. His manner was so professionally and this is why I bought my car from parkway Honda. I believe that his success going through the roof nearly. Sasha ghaffari was the other guy who help us very much to figure out financial solutions. All staffs in parkway Honda are so friendly and i like all of them. I bought Honda HRV for my wife and I wanna buy a new car for myself soon. If i find a good deal from parkway Honda i will come and make a deal. I hope I find;) Happy new year I wish my best for all of parkway Honda staff Thanks Omid More

Zero respect, Zero customer care! Zero respect, Zero customer care! used to be great, but I will never go back there. I used to drive a long way from my home and pass all the serv Zero respect, Zero customer care! used to be great, but I will never go back there. I used to drive a long way from my home and pass all the service techs and dealerships, just to go Parkway Honda, But I will never do that again! I am an old customer of Honda and few months ago purchased a new Civic 2016 for my wife from Parkway Honda. the care has some rattling sounds from dashboard and driver side door. also the Audio system has connectivity issues. I took it to them for fix, it took them 3 DAYS! to find ONLY ONE of the problems (they did not found the other two problems!) the dash sound, after 3 days, they said it is fixed and I can pick it up. when I picked it up, the car was very Dirty. I wish they would have not clean that! All the dashboard and windshield (from inside) was dirty like it was cleaned with a greasy dirty stuff! BEST PART IS, the sound started to come back after 2 weeks and now is really annoying. I tried to call the Service manager there, and several times called and left message. THEY DO NOT BOTHER TO CALL BACK! Zero respect, Zero customer care! I used to like this dealership, but I see that our relation is not based on Respect! More

Bought 2 new Honda cars from this dealership I bought 2 Honda from the Parkway Honda. The first one is a Honda Pilot I bought 3 years ago and the other one is a 2017 Honda Accord that I purchase I bought 2 Honda from the Parkway Honda. The first one is a Honda Pilot I bought 3 years ago and the other one is a 2017 Honda Accord that I purchased recently. First the positive: Both times the sales staff were very friendly, helpful and answered all of my questions. No problem with test driving the cars unlike some other dealerships that ask for your credit card and want you to blindly sign some papers before you can test drive the car, at Parkway Honda the staff did not ask me to do any of that and only asked for my driver license. I did not feel any sales pressure at all and had a relaxed and joyful experience. I am very sensitive to any type of sales tactics or pressure and if I had noticed even a tiny bit of that, I would have left the dealership without ever coming back. Both of my cars had very low mileage which is of an extreme importance to me. It is very important to carefully drive the car for the first 1000 KM and for that reason I do not buy cars that are used for test drives by dealership customers, demo cars driven by the staff, or cars driven to the dealership from other locations. Back in 2008 I had purchased a car from a Saturn dealership and they drove it for around 100 KM before delivering it to me! Back then I had to file a complaint with GM Canada and effectively that was the last GM car I ever purchased and my loyalty to GM brand was diminished. When I bought the Honda Accord from Parkway Honda, they did not have one on the lot so I asked them to make sure they get me one from the factory and explicitly asked them not to drive one from another dealership. They assured me that would be the case and they delivered on their promise. When the car was delivered to dealership it only had 4 KM on it and by the time it was delivered to me it had just 6 KM. While I was waiting for my car to be delivered from factory, I changed my mind about the color of the car and the staff there very cooperative and they made sure I get the color that I want. In terms of price I got the Honda Pilot for a good price. With the Accord I did not get the price I expected but to be fair I did not negotiate much over the price and took the first offer they gave me. When the car was delivered, all the accessories I had purchased were correctly and installed and working. Areas for improvement: The dealership automatically adds some sort of car insurance to your purchase bill that will cost your few hundred box. Now that is a lot of money for something you might not need. You can use that money to buy a PS4, or a big screen TV, or winter tires for the car, etc... I had such a good experience otherwise that I had not even noticed this charge on my bill until like a week later when by chance I was reading an article on CBC about dealers adding these types of charges to customer invoices. Then I went back and checked my bill of sale and to my surprise it was there. Also, it seems that the dealership does not typically keep a large inventory of cars specially the more expensive ones. When I purchased my Pilot they only had 2 in stock, one was the showroom model and the other one was used for test drives. And with my Accord they did not had the colors I wanted so it had to be ordered. If you are picky about the color of the car, you have to be a bit patient and wait for it to arrive. For my overall experience, I am going to take one star away for forcing me to buy anti-theft insurance and give it a 4/5 rating since rest of my buying experience was excellent. More

Great Dealership. Overall great dealership. Brandon our sales rep was amazing. He didn't try to trick us or anything. He was very forth coming. We will definitely b Overall great dealership. Brandon our sales rep was amazing. He didn't try to trick us or anything. He was very forth coming. We will definitely be continuing a relationship with Parkway Honda. More