
Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
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Got a better vehicle than we were hoping for Our salesman was very helpful and knowledgeable. He found the vehicle for us on the first try, made us a great deal, exceeded our goals. Our salesman was very helpful and knowledgeable. He found the vehicle for us on the first try, made us a great deal, exceeded our goals. More
Appointments? Total waste of time making an appointment,Had one for 9:00,they finally took vehicle in at 11:30-asked how long and was told 1 1/2 hrs.They failed to Total waste of time making an appointment,Had one for 9:00,they finally took vehicle in at 11:30-asked how long and was told 1 1/2 hrs.They failed to mention lunch break and then 1 1/2 hrs.I think the more I complained the longer it took.Finally got my vehicle out at 4:30-Will never have any of my vehicles serviced there again!!They need to step up there customer service skills,becuz they dont have any. More
A very good experience The staff were extremely friendly and accommodating. Drew is personable and ensured I was comfortable with the information being presented. I did no The staff were extremely friendly and accommodating. Drew is personable and ensured I was comfortable with the information being presented. I did not feel pressured at any time throughout the sales process and felt both Drew and Dom had my best interests in mind. The finance process was quick and I received extremely fair trade in value for my old vehicle. I only had a couple of areas of challenge 1) It took some time to agree to a final price which ended up being the vehicles published sale price on their website. My bad for not knowing what the sale price was, but that should have been our starting price. And 2) the $500 deposit taken at the time of agreement was not listed in the financing agreement. I had to request it be refunded to my credit card a week after the sale. All in all, it was a very good experience and I would recommend and buy from this dealership again. More
AMAZING I went to adam at grove dodge. He is so nice and helps with all the questions you could have. He helped me get into the truck that I wanted. Thank you I went to adam at grove dodge. He is so nice and helps with all the questions you could have. He helped me get into the truck that I wanted. Thank you so much I'm in love with my brand new ram. More
Easy no pressure Had lots of knowledge listened to our needs and wants. Was able to find us the perfect vehicle for the price point we set and didn't pressure us or pu Had lots of knowledge listened to our needs and wants. Was able to find us the perfect vehicle for the price point we set and didn't pressure us or put us on the spot. More
Servicing for ignition recall on 2010 Dodge Grand Caravan The staff were very knowledgeable and did the repair very quickly. They thought they may have trouble with the aftermarket remote starter, however, th The staff were very knowledgeable and did the repair very quickly. They thought they may have trouble with the aftermarket remote starter, however, they made sure everything was as good as new with no issues. Thanks Everyone! More
Top Notch The salesman, Steave, was unreal & wouldn't take no for an answer & got me into a truck I was extremely happy with, while keeping it below my budget. The salesman, Steave, was unreal & wouldn't take no for an answer & got me into a truck I was extremely happy with, while keeping it below my budget. All around great service and people to deal with. More
Awsome experience I am extremely happy with my purchase experience here at Grove Dodge. Bara is easy to talk to and very knowledgeable in the product which he sells. He I am extremely happy with my purchase experience here at Grove Dodge. Bara is easy to talk to and very knowledgeable in the product which he sells. He worked hard to find the right product and give us the best deal possible on it. Thank you Bara for your hard work!!!!! More
Honest, accommodating & expedient. We are a family of 4 plus a Great Pyrenees and had outgrown our Ford Escape. Also, my career demands on our vehicle had increased. So our list of what We are a family of 4 plus a Great Pyrenees and had outgrown our Ford Escape. Also, my career demands on our vehicle had increased. So our list of what we needed in our new van was quite extensive. It had to be functional for both work and home life. And of course with two young boys, had to be with in out budget. Lucky for me, Drew had happened to answer my initial sales call to the dealership. From the first conversation then, to the final one on delivery, Drew was class. Easy to talk to, knowledgeable and straight forward, Drew made the process very comfortable. Even going the extra mile and entertaining my 2 boys, 7 & 4, giving us the opportunity to sit with finance in peace. haha That is where Mark entered the fray. His no xx, straight forward approach is refreshing. You either want to add coverage or not, right? We weren't interested in sitting there "building rapport" for an hour before we get to business and thankfully, neither was Mark. He was very professional as well as personable. Although we didn't spend much face-time with Mr. Gulli, there was no need. He managed the deal efficiently and fairly from the perimeter. We appreciated his involvement when it was required. Overall it was the best experience we've had with a dealer and I have no issue recommending Grove Dodge for anyone wanting a great used vehicle with no xx. As I said, from start to finish - all class. Thanks lads. Phil & Erin More
Excellent customer service! Purchased a used car for our son, he is a very happy with his new to him Mitsubishi Lancer! Roman was very informative and patient, giving our son ti Purchased a used car for our son, he is a very happy with his new to him Mitsubishi Lancer! Roman was very informative and patient, giving our son time to make a decision. Thank you for the great experience! More