
Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
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Last minute oil change, greatly appreciated Dropped by later in the day to have my 2017 Ram 1500 serviced for an oil change. Talked to David and after checking on scheduling was able to not onl Dropped by later in the day to have my 2017 Ram 1500 serviced for an oil change. Talked to David and after checking on scheduling was able to not only fit me in but had it done with 30 minutes tops. Also scheduled my recall notice for a time that was convenient for me. Thanks again David. GRS More
Great service Dave greeted me as soon as I walked into the shop, was polite, direct and informed me every step of the way, even arranging for a courtesy company ren Dave greeted me as soon as I walked into the shop, was polite, direct and informed me every step of the way, even arranging for a courtesy company rental vehicle. The shuttle service providers were friendly and professional. Everything went smoothly. Thank you! More
Informative As always, the service department is a pleasure to deal with. The shop foreman explained in terms I can understand what was wrong and time frame for r As always, the service department is a pleasure to deal with. The shop foreman explained in terms I can understand what was wrong and time frame for repair. David and Norm provided quick turnaround with a loaner, which always makes life easier. Thanks again! More
Will use again and again As always like any place you go there are a few good and bad apples. 2 negatives- booked a appointment and when I called back to confirm, the booking As always like any place you go there are a few good and bad apples. 2 negatives- booked a appointment and when I called back to confirm, the booking was not made. Very upset due to the fact I'm 3.5 hrs away. 2nd they charge for every little thing. I know this is a business but some things should be a courtesy. The positive. Annette is very true and honest. Knows her stuff. Calls when she says she will call, asks for permission before doing extra repairs. Keeps you and your vehicle current on what needs to be done and the importance of each item. Must do or should do or recommend do. This way you can budget for it. Work done is always correct and I'm always happy when I leave. Good job team. More
Courteous and fast Will buy my next vehicle there guys are great to deal with fast to get in Great work will definitely be going back Big-time impressed Thumbs up to the Will buy my next vehicle there guys are great to deal with fast to get in Great work will definitely be going back Big-time impressed Thumbs up to the people in servic!!!!!!!!! More
Quick, easy, no surprises. I recommend this dealership both for repair work and for vehicle purchases. They have always treated me well and when it was time to buy a new vehic I recommend this dealership both for repair work and for vehicle purchases. They have always treated me well and when it was time to buy a new vehicle, it was fast, easy, with no surprises. Bara found me the right price on the vehicle I wanted, and there were zero hassles. Mark in finance was professional and offered some good options to take advantage of. More
Absolutely amazing customer service ! From start to finish the service was amazing. The work that was done was top notch. Grove isn’t the closest dealer to us but we will definitely be usi From start to finish the service was amazing. The work that was done was top notch. Grove isn’t the closest dealer to us but we will definitely be using them as our servicing dealer from now on. More
Excellent Great people you get what I ask for and more thank you I would recommend any o t to go to spruce grove for a truck Great people you get what I ask for and more thank you I would recommend any o t to go to spruce grove for a truck More
Fantastic service, excellent workmanship Dropped my Ram 2500 off with service advisor Annette. She was very friendly and helpful when she called with estimate. Her estimate was accurate and w Dropped my Ram 2500 off with service advisor Annette. She was very friendly and helpful when she called with estimate. Her estimate was accurate and when I picked up my truck, the mechanic Matt showed me my old parts and explained why they had to be replaced. Both Annette and Matt explained future repairs that I will be needing. They made me feel welcome and after this experience I trust them 100%. My experience at other Dodge dealerships had turned me off because of their customer service and greed. I am very glad I went to Spruce Grove. Great job !!! More
Great Service Had my Ram 3500 in repair, Annette was great to deal with,answered all my questions and found the answers she didn’t know. Easy to deal with and get a Had my Ram 3500 in repair, Annette was great to deal with,answered all my questions and found the answers she didn’t know. Easy to deal with and get along with, very helpful. More