
Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
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Helpful and informative Vincent was very helpful he answered all the questions I had about my service, warranty and the recall I had on my truck. He also gave me an expected Vincent was very helpful he answered all the questions I had about my service, warranty and the recall I had on my truck. He also gave me an expected time for them to be done which was as close as a person could get. also the lady at the parts desk was very helpful. Thanks for the great service see ya next time. More
Excellent customer service Bought our new Ram 1500 from Grove in 2017, we were on our way out of town for holidays with the family when our truck broke down and left us stranded Bought our new Ram 1500 from Grove in 2017, we were on our way out of town for holidays with the family when our truck broke down and left us stranded on the highway. We managed to get towed into Spruce Grove, spent the night in our trailer in the Walmart parking lot. The next day we went over to Grove Chrysler Dodge Jeep Ram, and met our AWESOME sales guy Roman Karpinsky. We told him what we were looking for and he gave us a couple of options to look at with absolutely no pressure to buy. After our test drive we made our decision. Within a couple hours (including the test drive) we were driving away with our brand new truck and heading to pick up our trailer from Walmart and starting our holidays in a brand new truck. Every time we go back for service on the truck Roman always greets us with a smile and always makes us feel welcome and like we are family. He always takes time to say hi and have a conversation with us. He gave us the best experience we have ever had purchasing a new vehicle, Thanks Roman. We highly recommend Grove Dodge to all our Family and Friends. More
Wonderful Fantastic Service department. I told David I was on a budget, so he told me what was most important and what could wait. He kept me under budget! I'm Fantastic Service department. I told David I was on a budget, so he told me what was most important and what could wait. He kept me under budget! I'm so happy with this dealership More
Service Every time I bring my pickup to this dealership I get great service Dave Guse always happy and helpful thanks and keep up the good work Every time I bring my pickup to this dealership I get great service Dave Guse always happy and helpful thanks and keep up the good work More
Thank you My car broke & you guys made it all better. You didn’t use technical jargon, you kept me informed all the time. Thank you, thank you, thank you 🙏 My car broke & you guys made it all better. You didn’t use technical jargon, you kept me informed all the time. Thank you, thank you, thank you 🙏 More
Lowe Grove Dealership Egor - Great job, excellent sales, no pressure, friendly environment, will recommend to everyone your self and Grow Dodge. By the way thanks for my C Egor - Great job, excellent sales, no pressure, friendly environment, will recommend to everyone your self and Grow Dodge. By the way thanks for my Caravan- Lowe it. Wife is happy- life is happy :-). More
Excellent and extremely quick service I am extremely pleased with my experience purchasing a vehicle from this dealership. Due to tight scheduling all of my interactions were done via text I am extremely pleased with my experience purchasing a vehicle from this dealership. Due to tight scheduling all of my interactions were done via text and the application was done over the phone. We went in the next day and everything had went through. We test drove the vehicle and signed the papers within an hr and drove the new vehicle home. I am still blown away at how easy and convenient the whole process was. Definitely would recommend this dealership for anyone looking to buy a new or used vehicle. More
Good sales Bara was awesome to deal with . The sales manager and finance person also great to work . Bara was very hospitable, offering coffee , water etc. Liked Bara was awesome to deal with . The sales manager and finance person also great to work . Bara was very hospitable, offering coffee , water etc. Liked also the clean welcoming dealership. More
on budget and on time !! we had a bit of a problem and the mechanic found it and replaced two front axle bearings. Awesome driving now. Thanks Grove staff welldone we had a bit of a problem and the mechanic found it and replaced two front axle bearings. Awesome driving now. Thanks Grove staff welldone More
Stony isn't that far.. Everything went well up until the paperwork was signed, minus the lack of knowledge of the salesman. Then he promised us the vehicle by Monday an Everything went well up until the paperwork was signed, minus the lack of knowledge of the salesman. Then he promised us the vehicle by Monday and disappeared to never be seen again. on Monday we got a call to say it'd be ready this afternoon. by 6pm we were told it was never going to be ready Monday but rather Tuesday 2-3pm. Tuesday comes, we call and are told now its 6 because it needs fuel. When we got there at 6pm, it wasn't ready. No fuel. I noticed the windshield they replaced (they promised an original Jeep windshield but installed an aftermarket cheap one). The best comes from the GM though! When we went to let him know of our issues, he chose to be condescending to my wife. Comparing her 35k$ car to his 10yo daughter's juice. Downplaying the entire thing and refusing to address the issues instead offering one single free oil change ( which are already free anyways). I don't feel I was respected as a person, let alone as a Veteran (which they knew). I didn't fight for these chicken necking cowards to lie to me and try and rip me off that's just not right. It's up to you where you go but if respect is a value of yours, there's other dealerships out there. P.S.: They do not offer any deal to Veterans which is odd since other jeep dealership have in the past. Just saying.. More