Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
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Not impressed Sure they are fast to get you in a car. But after the sale is done they don’t follow up or return your calls or emails. I’ve called multiple times Sure they are fast to get you in a car. But after the sale is done they don’t follow up or return your calls or emails. I’ve called multiple times speaking to many different people even tried emailing. And I did not get one call back from no one. To start I called the front desk secretary 3 times and left messages for her to tell Cole to call since he was unavailable. Cole, I spoke to you once on the phone and through email about my car missing a spare tires you never returned my call or email. Adam, i spoke to you on the phone as well about my car missing a spare tire. You told me you’d look into it and have Cole call me right away. No returned call. Domenico my Dad spoke to you directly. You said you’d take care of me. Again. No phone call and days have passed now. Thank you for the great customer service. More
In a rush I brought my truck in on a whim hoping to get an oil change at least... I had 1.5 hours. They got me in right away, completed an oil change, front and I brought my truck in on a whim hoping to get an oil change at least... I had 1.5 hours. They got me in right away, completed an oil change, front and rear diff oil change and transfer case service. Also did an inspection in which they found an exhaust manifold leak and booked me in the near future to have it repaired. Knowledgeable and polite! Great work! More
Excellent Adam was very good to work with Pleasure to talk to and helpful in all steps of the purchase would recommend him to all other customers Adam was very good to work with Pleasure to talk to and helpful in all steps of the purchase would recommend him to all other customers More
Adam Fayad is tops! The service side was extremely helpful and explained in detail what needed to be done. I don't remember my mechanic's name but he did a great job! The service side was extremely helpful and explained in detail what needed to be done. I don't remember my mechanic's name but he did a great job! More
Great Service Friendly staff and helpful, Bara was great to deal with during the sale and after. I would recommend Grove Dodge to anybody from my experiences. Friendly staff and helpful, Bara was great to deal with during the sale and after. I would recommend Grove Dodge to anybody from my experiences. More
Fantastic service While on my way out of town for work, my engine light came on with a message to service DEF. I pulled into the dealership without a appointment and ca While on my way out of town for work, my engine light came on with a message to service DEF. I pulled into the dealership without a appointment and cannot thank the Grove Chrysler Dodge service team (Annette and Matthew) enough for providing a fantastic service. They were great from start to finish. They got me in, performed diagnostic, found the problem and replaced the defective DEF injector and got me back on the road. Thanks again.. More
Excellent Steve the salesman was knowledgeable, friendly and not pushy. Let us make the decision. Provided tips. Insured we were satisfied with the deal. Gre Steve the salesman was knowledgeable, friendly and not pushy. Let us make the decision. Provided tips. Insured we were satisfied with the deal. Great experience over all. More
Service without a doubt!!!! The service department, start to finish, excellent. Tristan was an excellent communicator, knew exactly where you were with your vehicle at all times. The service department, start to finish, excellent. Tristan was an excellent communicator, knew exactly where you were with your vehicle at all times. Delivered on time with all repairs completed correctly. More
Client first.., thanks to the Grove Dodge service team for providing an overall great experience. The staff were accommodating, knowledgeable and informative. Thank thanks to the Grove Dodge service team for providing an overall great experience. The staff were accommodating, knowledgeable and informative. Thanks again and happy new year More
Out of town visitor We smelled gas when driving and took the van in. Dealership, Vincent and his team went above and beyond to get us back on the road by the next day as We smelled gas when driving and took the van in. Dealership, Vincent and his team went above and beyond to get us back on the road by the next day as we had to drive to Winnipeg from Spruce Grove More