Parkland Chrysler Dodge Jeep Ram

Lazy, rude I have purchased 2 vehicles from grove dodge. My first two experiences were good. This time my boyfriend and I went in looking to purchase two new jee I have purchased 2 vehicles from grove dodge. My first two experiences were good. This time my boyfriend and I went in looking to purchase two new jeeps. Our sales guy had a young trainee with him (who was more knowledgable, eager and helpful than the sales guy even though it was his first week on the job). First conversation with our sales guy was fine, he set us up with a test drive on a wrangler. Said if I left my SUV there while we test drive it they will do an appraisal. The jeep was dead, which is fine they gave it a boost and off we went. Returned an hour later, it was dead again. Our sales guy was then with another customer. He told me to sit at the same table as his other customer while she awkwardly discussed her sale. I left to the waiting area and told him I dont have long. I waited an hour. Asked again how long, kept saying 5 minutes. Half hour later I asked for my keys back and had to leave. The appraisal didnt get done in the 2.5 hours they had my vehicle. I hardly talked numbers to the sales guy cause he chose to work with the second customer and ignore the ones buying two vehicles. The cherry on top. He texted me the next day asking if I was coming in, lied to me saying the appraisal got done but when asked what it was appraised at he said there is a new manager on today so he doesnt know. Then accidently texted me instead of his manager saying "she is so unrealistic" and "I'm at a disadvantage now" Very unproffessional. They have lost two new vehicle sales, as well as any future vehicle purchases from my family. More

Ram diesel I transferred a diesel engine to a gasoline engine vehicle. Grove was instrumental in assisting to get through the finicky details to get it running ( I transferred a diesel engine to a gasoline engine vehicle. Grove was instrumental in assisting to get through the finicky details to get it running (they can think outside the box). 300000km later it's still running strong, I have to thank Mike, Michelle and the support crew for their knowledge and excellent service. More

Great service About two months ago I brought my truck in because it made clunging noise when it was shifting down between 20 and 30kms an hr. Shop foreman took it f About two months ago I brought my truck in because it made clunging noise when it was shifting down between 20 and 30kms an hr. Shop foreman took it for a test drive with me and said it was between 4th and 5th gear they fixed that .And today oct.17/2018 I brought it back because I thought it was doing the same thing the foreman test drove again and said it was something different.They checked it out and it was a module.They are alway thorough. Originally I brought it to a different dealership when I had the first problem they couldn’t fine it so I brought it to Grove Dodge they fixed it,very happy with service I would definitely recommend them More

Friendly service Went to 4 dealerships. Too much hassle just to look at car. I walked into Grove and Tyler threw the keys of the cars without filling out any surveys o Went to 4 dealerships. Too much hassle just to look at car. I walked into Grove and Tyler threw the keys of the cars without filling out any surveys or forms just to look at the car. It was so easy. Egor was amazing with showing the car. He is definitely underpaid for what he did for us. More

Highly recommended! I had a wonderful experience servicing my Grand Caravan at Spruce Grove Dodge Ram Jeep. The staff is very knowledgeable, and it was the first time I I had a wonderful experience servicing my Grand Caravan at Spruce Grove Dodge Ram Jeep. The staff is very knowledgeable, and it was the first time I felt confident having my vehicle serviced. Everything was explained to me, the staff are friendly, and the service was efficient. I will definitely be recommending my family and friends bring their vehicles in. Thank you! More

Great service and very knowledgeable Great experience purchasing my 2018 Jeep Grand Cherokee srt. Very quick with getting everything and approved. Was in and out in a very short time driv Great experience purchasing my 2018 Jeep Grand Cherokee srt. Very quick with getting everything and approved. Was in and out in a very short time driving my new vehicle More

Did not feel pressured We’ve dealt with grove dodge a few years back and to be honest, had a horrible experience and did not see us ever returning there for business. We ran We’ve dealt with grove dodge a few years back and to be honest, had a horrible experience and did not see us ever returning there for business. We randomly stopped in to ‘see’ a new Jeep and not once did we feel pressured to buy! We were given honest info and felt like they worked hard to make the sale fair to everyone. We weren’t bombarded with daily phone calls or emails. We were pleasantly surprised with the service and will most definitely go back for future vehicles :) More

Efficient friendly When I drove into the dealership I was met with an intelligent friendliness & warmth that helped me know my vehicle will be safe to drive with my fami When I drove into the dealership I was met with an intelligent friendliness & warmth that helped me know my vehicle will be safe to drive with my family throughout the hash winter months. Money not wasted on negligence but well spent on intelligent respectable service. Thank you Spruce Grove Dodge dealership. Your staff are awesome. More

Amazing service I have bought 2 ram trucks here. What brings me back is the service department. Annette the service writer is awesome. She is very knowledgeable in h I have bought 2 ram trucks here. What brings me back is the service department. Annette the service writer is awesome. She is very knowledgeable in her job. She answers all my questions with knowledge and is very pleasant to deal with. Annette also makes sure that all my recalls are up to date also .For that matter.... all the service writers are good. I’ve had to do some business with the service manager Norm Mercier.. Norm is also awesome. He really does care about his customers and wants to make sure they are happy when they leave. I would recommend Spruce Grove dodge to anyone looking for a great service visit. More