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Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
872 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 872 reviews
June 08, 2021
If I could give negative stars I would. I initiated a deal with this dealership with the sales agent, Wes Poloway, knowing we are travelling from Ft Mcmurray to buy a 2011 Dodge Durango from them. He kne deal with this dealership with the sales agent, Wes Poloway, knowing we are travelling from Ft Mcmurray to buy a 2011 Dodge Durango from them. He knew we had the bank guaranteed cheque and confirmed that we will be there on Saturday at 12:00 to collect the SUV. But nevertheless the SUV was sold. We travelled almost 5 hours with my family and a baby, had the expenses of a hotel and food but these guys don't even have the backbone to phone us and say that there is an issue or the vehicle was sold.... no they wait for you to pitch at the dealership so they can waste your time in person, or try and sell you another vehicle with accident history. Then he tried to put the blame on me because I did not put a deposit down.... If the deposit is such a big thing why did you not tell me Wes? Or was the vehicle I wanted already gone and you just tried to lure me there to make a sale? Strange that even today 3x days after you told me the vehicle is sold its still listed on Kijiji... Its utterly disgusting and disappointing from a Dodge dealership that has such rave reviews. I thought I had confidence in dealing with them looking at these great reviews but clearly its misleading. Do not trust this dealership. More
by JH Nel
Employees Worked With
Wes Poloway
May 26, 2021
Service dept was good to deal withThe tech , Mike , was Service dept was good to deal with The tech , Mike , was very Professional Fixed my problem That was hard to find Tech Ragnar L was Service dept was good to deal with The tech , Mike , was very Professional Fixed my problem That was hard to find Tech Ragnar L was helpful Also More
by DavidGuse
Employees Worked With
Benita Kinselle, Mike Carter, Ed Bannister, Scott Lamothe
May 06, 2021
Had a great experience with all the staff. Felt no pressure or stress at all. Overall the best experience at a car dealership I have had in many years. Thank you pressure or stress at all. Overall the best experience at a car dealership I have had in many years. Thank you More
by Laurie.se
Employees Worked With
Tyler Bunz, Mark Japuncic, Mike Beacham
April 24, 2021
Bought initially online but had to do the paperwork at the dealership. Clean, friendly and welcoming environment. Was in and out fairly quickly. Will possibly go back in the future if they stick what I’m the dealership. Clean, friendly and welcoming environment. Was in and out fairly quickly. Will possibly go back in the future if they stick what I’m looking for. Overall it was a good experience. More
by Bmf34
Employees Worked With
Mark Japuncic, Cory Singer
April 16, 2021
Management was wonderful Marcello made sure I left happy! Bending over backwards for me was the best feeling. Was great making sure I left happy!! Bending over backwards for me was the best feeling. Was great making sure I left happy!! More
by Juliamazz0707
Employees Worked With
Marcello Cimino, Mark Japuncic
March 31, 2021
They got me in quickly for a recall notice and had my software system updated lickety split! Dropped my Jeep off at 3 and by 4:30 it was done. software system updated lickety split! Dropped my Jeep off at 3 and by 4:30 it was done. More
by WilmaTheWillys
Employees Worked With
Tyrone Corsaut
March 16, 2021
Friendly helpful staff. No push. A let’s make it work attitude. Very appreciated Worked with us to get the truck I wanted. Excellent service attitude. Very appreciated Worked with us to get the truck I wanted. Excellent service More
by Karb
Employees Worked With
Summer and the sales manager. Sorry don’t remember his name! , Kyle Fountain
March 04, 2021
Very nice people, dealt with crosstown for 20 years. Wasn’t a issue to leave them to come to you guys was worth it nicer people and great to work with. Was not happy with waiting for part 6-8 days but l Wasn’t a issue to leave them to come to you guys was worth it nicer people and great to work with. Was not happy with waiting for part 6-8 days but luckily had company vehicle to drive. So wasn’t a issue to leave it there for the time needed. More
by Pokey___32
Employees Worked With
Tyrone Corsaut, Bonnie Bruvold
