Parkland Chrysler Dodge Jeep Ram

The sales person Cate was wonderful. Between myself and my fiancé, we bought three vehicles from cate and she was incredible through the whole experience. The finance manager Varan Between myself and my fiancé, we bought three vehicles from cate and she was incredible through the whole experience. The finance manager Varan was unbelievably unprofessional and ineffective at his job. To begin, Varan failed to provide the proper documentation to myself and my partner to insure our vehicles prior to pick up. Resulting in us having to chase Varan via email and phone calls for multiple days before receiving a response. I purchased my vehicle in January. After the purchase of my vehicle, Varan did not process the payment to my old lien holder. On March 7th, I came into the dealership and spoke directly with the other finance manager Veer, who confirmed that this payout would be processed by Varan by March 11th. When the payment was still not processed by March 13th, I reached out to the general manager Troy. Troy then followed up three times via email to the finance team, with no response. By March 16th the payment still had not been processed. I then sent an email stating that I will be coming in person the following day to ensure that this payment was processed, upon which Varan finally processed the payment. This entire experience with Varan is completely unacceptable. More

Getting BETTER than before and making positive steps to be a better business with better customer service be a better business with better customer service More

Staff was friendly did only what was disscussed no hidden fees had my truck out in very timely fashoin very pleased with the service and cost for work recieved fees had my truck out in very timely fashoin very pleased with the service and cost for work recieved More

They treated me very well, and they kept their promised. The sales person was very responsible and made sure I got everything I came in for. The sales person was very responsible and made sure I got everything I came in for. More

I was sold a vehicle that was supposedly in good condition according to their “inspection”. We had problems with a noise that they partially fixed after having to bring it in 3 times. The problem pe condition according to their “inspection”. We had problems with a noise that they partially fixed after having to bring it in 3 times. The problem persisted, and we had to have it fixed elsewhere. It was very disappointing not being able to trust the inspection, or the dealer to sell a vehicle in good shape. More

Not happy with workmanship did not repair the running boards properly waited 6 hrs for the repair boards properly waited 6 hrs for the repair More

This is my first time at this dealership for service. I was very impressed with Tracys knowledge, up beat attitude and willingness to help and answer any questions I had, especially over the phone. Keep I was very impressed with Tracys knowledge, up beat attitude and willingness to help and answer any questions I had, especially over the phone. Keep up the good work Tracy!! More

I was treated very well at this dealership. The vehicle had everything I was looking for and then some. My salesperson Sabbi, meet me at the door and walked me through the purchase and made ver The vehicle had everything I was looking for and then some. My salesperson Sabbi, meet me at the door and walked me through the purchase and made very easy. More

It’s the little extra touches that make this service department great. Service above expectation. department great. Service above expectation. More

Of the two times I was there, both times it was very slow (had my car there for the entire day for a diagnostic and oil change), and could never get a hold of anyone when I called in. (had my car there for the entire day for a diagnostic and oil change), and could never get a hold of anyone when I called in. More