Park Mazda
Sherwood Park, AB
Filter Reviews by Keyword
By Type
Showing 85 reviews
I bought my 2018 Ford Explorer xlt from Michelle and Gerald. They offered me such great customer service that I will be back to Y buy my next vehicle with them. Highly recommend! Gerald. They offered me such great customer service that I will be back to Y buy my next vehicle with them. Highly recommend! More
My wife leased a brand new 2021 CX-5 from Park Mazda. The process was surprisingly easy and had a ton of options for her lease term. She didn't have to put any money down and has a bi-weekly payment lower th process was surprisingly easy and had a ton of options for her lease term. She didn't have to put any money down and has a bi-weekly payment lower than if she were to finance. She's now in a brand new car with a full warranty and will be getting another one in 4 years. Super easy service, very friendly and honest staff. We'll be leasing from them again. More
Park Mazda will do what ever it takes to getting you into a new vehicle. During the purchase they treat you top notch; However once they have your money they quickly change the tune. I bought a car from them a new vehicle. During the purchase they treat you top notch; However once they have your money they quickly change the tune. I bought a car from them in 2020. From the time I got the car I had to constantly put air in the tires. After about 2 weeks of that I took the car in to have the tires looked at. They had determined the tire had sidewall damage that could not be fixed. They replaced 2 tires on my AWD CX-5 GT. All was good for the summer. Once winter hit I swapped to a winter set I had bought. Spring forward to may 2021 I went to Costco to get the summers back on. Costco said they could not mount them as one of the tires had an illegitimate patch on the shoulder. I brought it back to Mazda to have it looked it. The service manager took one look and said there is no way that patch should have been done, and handed me a bill for $450 to get 2 new tires. I inquired how I was on the hook for bill when I had not performed the patch work, and had similar problems with the other tire when I bought it. He told me that's the way it. Then going on to say I should be lucky they did anything with the first 2 tires, and for all they know I patched the tire myself after I bought it (I would never in my life consider a shoulder path nor would most any reputable tire shop perform a one). The mechanical fitness form from the purchase showed all aspects of the tire as compliant when they clearly were not. Overall I am shocked they would allow me to buy a vehicle that could potentially put the lives of myself and family at risk. I am just as shocked with the decrease in service quality as soon as I paid. I will ve finding another Mazda dealer for my next purchase, and would encourage you to do the same. More
Talked to them about trading my truck in, the offer they sent me was an absolute joke. Would never deal with them again, nor would I recommend them. sent me was an absolute joke. Would never deal with them again, nor would I recommend them. More
got a trade-in, was paid xxxx value for my trade and they sold the trade for more than I bought it for. and the cx-9they got me, they can't get me to something older and with space. save yourself, don't go sold the trade for more than I bought it for. and the cx-9they got me, they can't get me to something older and with space. save yourself, don't go here, to go to honda and Toyota will be much better. i dealt with Dom and Jarred. More
I was forced to pay a $2200 repair bill that they said was suppose to be warranty work! Park Mazda takes 0 onus for anything that goes wrong, u will have to pay in full no matter what no compromise, no wo was suppose to be warranty work! Park Mazda takes 0 onus for anything that goes wrong, u will have to pay in full no matter what no compromise, no working with you nothing! A chop shop would be more honest and treat u more fairly than these guys! Avoid the major grief, anguish and the beating to your wallet Park Mazda will cause. Horrible business practices, should be investigated by the BBB. More
Sold me a vehicle with a glued on bumper..... eco fried.... transmission toast.... steering column toast..... oh and they refuse to do anything about it even after they did not do a mechanical fitnes fried.... transmission toast.... steering column toast..... oh and they refuse to do anything about it even after they did not do a mechanical fitness assesment More
I find that the dealership goes beyond for you to find the right vehicle and they are courteous n very ver patient with you , thanks Gerald for helping me the right vehicle and they are courteous n very ver patient with you , thanks Gerald for helping me More
Best place to find the best deal. It's a family atmosphere and i just love it. They helped me understand credit and walked me around the vehicle to ensure I was happy with everything atmosphere and i just love it. They helped me understand credit and walked me around the vehicle to ensure I was happy with everything More
I purchased a preowned jeep from park mazda 5 years ago and I still continue to take it there for service. Their aftercare team are second to none. and I still continue to take it there for service. Their aftercare team are second to none. More