Park Avenue BMW

I went for a defective air bag warning and they basically said nothing we can do. Choices were to change seat or fix sensor and re-upholster the seat at a cost of $2,000.00. Never have left there satisied said nothing we can do. Choices were to change seat or fix sensor and re-upholster the seat at a cost of $2,000.00. Never have left there satisied! More

Unfriendly staff, snot-nosed mechanics,hugely expensive. More

Sure the new facility is great, and the employees have better offices and chairs to sit on (well, so do customers) but the service is crap. You would think you're taking your car to the Authorized BMW Dea better offices and chairs to sit on (well, so do customers) but the service is crap. You would think you're taking your car to the Authorized BMW Dealer (big whoop di doo) so car will be serviced properly and that they will perform all the necessary work and diagnose the problems correctly. No sirree, you'll probably have a better understanding of what the problem is than this dealer. They didn't even put the summer tires in the correct direction and also didnt even bother to inflate them to proper PSI! Unbelievable! And dont get me started on the attitude you receive from the service department guys. Admittedly, Sales is better and very accomodating. More