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Owasco Volkswagen

Whitby, ON

3.4
153 Reviews

2030 Champlain Ave.

Whitby, ON

L1N 6A7

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Showing 153 reviews

March 30, 2019

Excellent deals I had a fantastic deal from Renata. I got a excellent deal from her compare to other VW dealerships. I Would totally recommend dealing with Renata More

by Truman Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
March 22, 2019

Honest, caring, accommodating Great people, great prices..., they make you feel as you are one of the family, special thanks to the sales manager Eric and the salees pearson Limas. More

by Said
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Limas
January 13, 2019

Erik Kropman the sales Manager has no business selling cars! Spend $14 grand on a used car which Erik advertised as in great condition and that I should buy it from him with confidence! When the vehicle was deli More

by mechanic1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik Kropman
Jan 16, 2019 -

Owasco Volkswagen responded

Stephen, you being another dealership purchased this vehicle through an online auction channel. Upon your concern of taking the vehicle on December 14th I have been asking for facts regarding the excess km on the car and in return we are receiving accusations. I am not sure why I am receiving this on an auction purchase from another dealer. - Erik Kropman

September 06, 2018

Pushy Sales Person So came into the dealership first time and was greeted at the door and went to George a Salesman there. He was really nice at first and found what I w More

by Gti1738
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George
July 15, 2018

Fantastic experience An educated sales staff who care about their clients make all the difference! After shopping around at different dealerships, we came into Owasco feel More

by cds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Howell, Quinn Farrow
June 17, 2018

Excellent Dealership Quality people really do make a difference and that's what I have experienced in purchasing and leasing numerous vehicles from the team at OWASCO VW. More

by SmpArmstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby, Kyle, Margot, Kelly, Patrick
May 04, 2018

Excellent Sales & Service Experience I purchased a used 2015 GTI a few weeks ago and was impressed from my from my first email inquiry. The entire team at Owasco has been a pleasure to de More

by ColinLumsden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daphne, Quinn, Dominic, Erik, Tyler, Brent
May 03, 2018

Amazing! Best in Biz. Margot and Dominic are the best Volkswagen reps I've ever dealt with, excellent customer service, an abundance of knowledge. I'm extremely happy with More

by michaelaris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margot Myrie, Dominic Madej
April 14, 2018

Overall Great Experience!! Andrew and the entire team were extremely helpful and friendly. I wasn't able to get financing at other dealerships and they were able to make it happ More

by Cpringle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Mcquaid
April 05, 2018

Brand new car damaged twice My brand new car was damaged before I even pick it up; but it wasn't checked over properly so they let me take it home, and I found the damage about 2 More

by ekuebler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik Kropman, Margot Myrie
Apr 26, 2018 -

Owasco Volkswagen responded

Hi ekuebler, you first picked up the vehicle in July 2017 and now we are hearing about this issue. We initially offered to have a look to remedy the situation but we need to see the vehicle for ourselves instead of just pay a separate company for a repair we haven’t seen. You’re saying we didn’t do a good job, we apologize and are still willing to offer our assistance in repairing the vehicle at our facility. Please feel free to reach out to us if you’d like to proceed. Owasco Management

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