
Ottawa St-Laurent Jeep & RAM
Ottawa, ON
Filter Reviews by Keyword
By Type
1,219 Reviews of Ottawa St-Laurent Jeep & RAM
great customer service It was a great experience. Very friendly and willing to negotiate to give us what we needed. Thanks for helping me pick the perfect car! It was a great experience. Very friendly and willing to negotiate to give us what we needed. Thanks for helping me pick the perfect car! More

Awesome experience We had actually been to other dealerships closer to home and the sales personnel were very helpful regarding vans in their own inventory. They, along We had actually been to other dealerships closer to home and the sales personnel were very helpful regarding vans in their own inventory. They, along with other on-line sales contacts, promoted what they had in their inventory but only Blake took the time and effort required to search all available stock to find the "needle in the haystack"! Blake found THE ONE and had it delivered to the dealership for our consideration...As a result, we have our dream van!! We are so happy with our experience and would highly recommend Blake to find that one of a kind vehicle..... Sue and Rick H. More

Here we buy again! Our second purchase from Mike T in 1 month was an experience just as wonderful as the first. We had very specific needs as well as a firm budget and M Our second purchase from Mike T in 1 month was an experience just as wonderful as the first. We had very specific needs as well as a firm budget and Mike T worked very hard to get us a great deal! We will recommend Mike and Ottawa Dodge to all of our family and friends! More
oil change and windshield repair While scheduling an appointment, i spoke with Raj to confirm the approximate time needed for an oil change and repair a rock chip in my windshield. 4 While scheduling an appointment, i spoke with Raj to confirm the approximate time needed for an oil change and repair a rock chip in my windshield. 40 mins each for an estimated 1 hour and 20 mins appointment. Raj was great with communicating an answer to all my questions. The Appointment was scheduled for 10am. By noon the car was still not ready. The tech for the windshield just started looking at the chip. The service rep assured me in "a few minutes and i would be on my way" by 12:45 the services were done but i still had to wait for the paperwork. I was finally asked to pay at 1:05. No apologizes for the wait. No communication as to why it took so long. The keys were left in my vehicle (parked near the waiting room) unattented for unknown amount of time The services done seem to be done with care but the customer service aspect was poor. i have bought many vehicles from ottawa dodge but this has prompted me to doubt their service department. My wife had a similar situation with an oil change (taking approximately 1 hour and half) on her van the day prior to this appointment. More

My man Mike We went to Ottawa Dodge for our new family vehicle, and that's when we met our new friend Mike T. Mike greeted us with a great smile and assured us ri We went to Ottawa Dodge for our new family vehicle, and that's when we met our new friend Mike T. Mike greeted us with a great smile and assured us right away that we would be receiving the best deal. He achieved this by being very attentive to our needs and terms of purchase. Finally Mike worked very hard in negotiating with his managers and we found up leaving Ottawa Dodge a few days later in our new vehicle! Thank you Mike!! More
great sales rep Everything was above and beyond except for the day if pick up. Smooth sailing was not the case. Weekend management seemed to be lost and unaware. Everything was above and beyond except for the day if pick up. Smooth sailing was not the case. Weekend management seemed to be lost and unaware. More

Great experience I was searching all over Ottawa for a small Fiat, so my husband and I decided to visit the Ottawa Dodge Fiat dealership in Orleans just to see what th I was searching all over Ottawa for a small Fiat, so my husband and I decided to visit the Ottawa Dodge Fiat dealership in Orleans just to see what they had and don't regret. We met Mike Tshilombo at Ottawa Dodge, a very nice and welcoming sales rep who helped us get the the right Fiat for me- a Yellow Fiat 2015. Mike showed us the Fiat 500 Sport cars they had in stock, answered all our questions effectively, so we put an offer on a beautiful Fiat Sport and together we worked out the deal. It was a pleasure doing business with Mike Tshilombo. More
Excellent Work I only went in to get a part for my old Dodge when Merv told me I could trade it. Before I realized am now driving a good Dodge Dart. It was a good de I only went in to get a part for my old Dodge when Merv told me I could trade it. Before I realized am now driving a good Dodge Dart. It was a good deal. I didnt know it could be that fast and easy to drive out another. Go see Merv if you need a good and quick deal More
upgraded our Jeep did not intend to purchase that day, but Hey....Merv came up with a great deal respecting our budget. Merv is a great guy.....no pressure, honest and did not intend to purchase that day, but Hey....Merv came up with a great deal respecting our budget. Merv is a great guy.....no pressure, honest and seems to love his job felt like he was really trying to get us the best price.....it worked, we bought on the spot and we are very satisfied the only complaint we have is with this site.....entered our rating 3 times....hope it works this time More
Great experience! Very courteous, helpful and knowledgeable staff. Merv was a terrific salesman, very honest and professional. He was not pushy like many salespeople, Very courteous, helpful and knowledgeable staff. Merv was a terrific salesman, very honest and professional. He was not pushy like many salespeople, let my husband and I make our decision without any pressure. I would definitely recommend Merv and his dealership to other people and family. Small hometown feel! More